10 Questions to Ask an HVAC Contractor

Finding the right HVAC contractor to replace or service your home comfort system can seem daunting. That decision is important because the contractor you hire greatly impacts your HVAC system’s quality, endurance and efficiency for years to come.

To make it easier for you to come to an informed decision, research various companies in your area that might be suitable for the job. Once you narrow it down to a handful of candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This should be the first question on your list. Hiring a licensed contractor ensures that they meet the state and local criteria for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the maintenance or repair. A respectable HVAC contractor can supply evidence of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing an HVAC system that isn’t the right size for your space causes inefficient performance and could shorten the unit’s service life. A seasoned contractor can examine your home and determine the appropriate heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and AC brands offer systems with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you find the perfect fit for your requirements. To get an idea of equipment quality and prices, give consideration to making a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal one. When a contractor provides an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you understand where your money is going. Seek estimates from multiple HVAC contractors to help you compare prices and protect you from unanticipated costs.

Remember, prices that seem too good to be true don’t always bring on the savings you are hoping to get. You’ll likely end up with substandard equipment and low-quality customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Nevertheless, you should also question companies about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their specialists and equipment.

6. Do You Offer Maintenance Services?

Regular tune-ups are crucial to making the most of your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your installer encourages solid long-term HVAC performance. It also prevents you from restarting your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work calls for permits from local or state officials. A reputable contractor should handle this process on your behalf, saving you time and stress throughout the installation process.

8. What Are My Payment Options?

It’s important to understand how a contractor structures their payment schedule. Make sure to ask if they have financing options or if they will need full payment when the project is done.

9. How Long Will the Installation Take?

HVAC installation times will change based on the project’s size and complexity. Nevertheless, having a clear timeline is crucial to minimize disruption to your daily routine. Your contractor should supply a realistic time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to optimize energy efficiency by doing a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a less expensive heating and cooling system. The result is a more affordable up-front investment and decreased utility expenses for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we know that choosing the right HVAC contractor is an important decision you shouldn’t take lightly. As industry leaders with years of experience, and as one of roughly 100 Service Experts locations across North America, the crew at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the satisfaction of completing a job well done.

So, if you’re looking for a reliable HVAC partner, don’t hesitate to contact us today at 866-397-3787. Whenever you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the appropriate decisions for your home comfort needs.

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