What is a Service Call Fee and How Does it Influence Me?

When looking for a trustworthy contractor, you may have seen the term “service call fee.” Also called a “trip charge,” this fee is the expense an HVAC company bills for sending a technician to your home when your furnace or air conditioner begins malfunctioning. 

Why Do HVAC Companies Use a Service Call Fee? 

A service call fee covers the cost of traveling to your home. After all, this takes time, uses fuel, and increases wear and tear on the company vehicle. Don’t forget that service call fees don’t usually cover parts and labor if you choose to go with a repair or replacement. 

How Expensive is a Service Call Fee? 

Every HVAC company determines how much to charge for a service call. Some technicians offer a standard or flat rate for every service call, while others adjust the rate if the appointment is someplace outside the standard service radius. The specific cost varies by market and company, but you should expect an average trip charge to be around $79 to $129. 

Who is Responsible for the Service Call Fee? 

If you arrange a service call, you will need to produce the trip charge regardless of what step you take later. For example, you can decide to accept the technician’s recommended repair or replacement, depending on which method is more cost effective. 

You are welcome to collect multiple job estimates from local HVAC companies—just be aware that you may end up paying a trip charge for all these visits. Even if you take no action after the original service call, you will still owe the HVAC company a fee for coming to your home and carrying out diagnostics. 

How Can I Avoid Paying a Service Call Fee? 

A good way to avoid trip charges is to enroll in an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships offer a waived service call fee, and so we’ll come to your home and check your HVAC system for free. 

Other money-saving benefits of an HVAC maintenance membership consist of: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is behaving strangely, or you’re looking into an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is ready to help. We charge some of the most inexpensive service call fees to get your HVAC repair or replacement going the right way. We are also excited to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re ready to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 866-397-3787 today!