What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioning system needs repair at your Atlanta home and you’re not sure what to expect. It’s nerve-wracking enough to allow an A/C system repair technician into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. Not to worry! Peachtree Service Experts is here to update you on the general air conditioning repair process so you can be prepared when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to take a look at it to verify that it’s not merely a thermostat settings issue. The service tech will confirm the thermostat is switched to cool and then reduce the temperature to see if that will activate the air conditioning system. A flawed or improperly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They may flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The technician will then likely ask to see the A/C. Similar to a doctor, the technician will begin their trial and error discovery process. There are multiple variables that could be the cause for an air conditioner that isn’t functioning properly, and it’s up the technician to look into all the possible sources starting from the most frequent issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the AC diagnosis, they will likely check the air filter to confirm it’s not blocked or requires replacing. They will check the AC refrigerant levels, verify the air condenser fan is turning properly, confirm that the size of your air conditioning system is correct for the size of your home, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioner technician has discovered the problem, they should explain all your options. The discussion will generally start with the technician explaining what the issue is, what part (if any) went out, how or why it died, and what that part does for your air conditioning system.

The service tech will then go into your options, which will entail changing out the part and fixing the issue, but might also involve upgrading parts of the air conditioner, the air conditioner itself, or your entire heating and cooling system. In some cases, it may make more sense to purchase a complete new heating and cooling system, especially if the AC is past its prime, or prone to breaking down again and end up causing you to spend more on AC repairs in the end. The service tech will discuss how much time, effort, and cost it will take to fix the issue.

The service tech might at this point explain what could have prevented the problem or part failure and how to prevent a future issue from occurring. This typically includes proactive maintenance, which not only helps stop an A/C system breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioning repair centers will offer an annual service plan so you don’t have to worry about making future HVAC tune-up appointments for your systems.

Lastly, they will go over the process for repairing the failed part or resolving the trouble. If you elect that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts required and plan your next appointment to repair your AC. Or, if the necessary part is already available on their vehicle, they will move forward with the AC repair work with your consent.

Keep in mind that throughout Atlanta your HVAC equipment is in good hands with Peachtree Service Experts. Our repairmen are NATE-certified and have been through extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever come across any questions about your A/C system or what to expect with your air conditioner repair, give us a call day or night at 678-235-9699 and we’ll be happy to discuss the process.

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