What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Atlanta home and you don’t know what that entails. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to not be sure what they’re going to do could add a whole other level of concern. Not to worry! Peachtree Service Experts Heating & Air Conditioning is here to update you on the general A/C system repair process so you’ll be prepared when an expert air conditioning service technician needs to come out to your house.

It Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to take a look at it to verify that it’s not merely a thermostat settings issue. The service tech will confirm the thermostat is programmed to cool and then reduce the temperature to see if that will activate the AC. A flawed or improperly connected wire could be the culprit that’s preventing you from having a comfortable home.

If there is still an issue, the technician may ask you to see the circuit breaker box. They may switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty

The repairman will then likely ask to see the AC system. Like a doctor, the repairman will begin their trial and error discovery process. There are multiple things that could be the cause for an air conditioner that isn’t running properly, and it’s up the technician to examine all the possible sources starting from the most common issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the AC diagnosis, they will likely check the air filter to confirm it’s not blocked or requires replacing. They will inspect your AC refrigerant levels, verify the air condenser fan is turning properly, verify that the size of your air conditioning system is correct for the size of your house, and check the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioner service tech has discovered the issue, they should explain all your options to you. The conversation will generally start with the repairman explaining what the issue is, what part (if any) went out, how or why it failed, and what that part does for your air conditioning system.

The service tech will then go into your options, which will entail replacing the part and fixing the issue, but could also include upgrading parts of the AC system, the air conditioner itself, or your complete heating and cooling system. In some cases, it may make more sense to purchase a complete new HVAC system, especially if the AC is past its prime, or likely to break down again and end up causing you to spend more on air conditioning repairs in the end. The service tech will discuss how much time, effort, and cost it will take to resolve the issue.

The service tech might at this point explain what could have avoided the issue or part failure and how to avoid a future issue from occurring. This usually includes seasonal maintenance, which not only helps stop an A/C system breakdown, but in most situations also keeps your air conditioner’s warranty valid. Most expert AC repair centers will offer an annual service plan so you don’t have to think about making future HVAC tune-up appointments for your systems.

Finally, they will go over the process for repairing the failed part or correcting the trouble. If you elect that air conditioning repair is better for you than investing in an AC system upgrade, the technician will order any parts required and plan your follow-up appointment to repair your air conditioner. Or, if the part required is already available on their vehicle, they will move forward with the AC repair work with your authorization.

Always know that throughout Atlanta your HVAC equipment is in good hands with Peachtree Service Experts Heating & Air Conditioning. Our technicians are NATE-certified and have undergone extensive background checks so you can feel confident with the people we send into your home. If you ever come across any questions about your AC or what to expect with your air conditioner repair, give us a call 24/7 at 678-235-9699 and we’ll be happy to discuss the process.

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