What to Expect During an AC Repair Appointment

So, all of a sudden your A/C needs repair at your Atlanta home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to wonder what they’re going to do tends to add a whole other level of concern. Not to worry! Peachtree Service Experts is here to fill you in on the basic AC repair process so you’ll be prepared when an expert AC service technician needs to visit your home. 

AC Repair Starts Simple 

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to verify that it’s not just a thermostat settings error. The service tech will verify the thermostat is set to cool and then lower the temperature to see if that will activate the air conditioning system. A faulty or improperly connected wire could be all that’s standing in the way of you and a comfortable home. 

If there is still an issue, the technician may request to see your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system. 

Getting to the nitty-gritty of AC Repair 

The service tech will then probably ask to see the air conditioning equipment. Like a doctor, the service tech will begin their trial and error diagnosis process. There are many things that could be the cause for an air conditioning system that isn’t functioning properly, and it’s up the service tech to investigate all the possible reasons starting from the most usual issues to the least. This process could take anywhere from 5 to 60 minutes or more. 

During the AC diagnosis, they will most likely check the air filter to verify it’s not clogged or needs to be replaced. They will inspect your AC refrigerant levels, verify the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and check the wiring, electronics and safety controls. 

Once the AC technician has discovered the issue, he should explain all your options to you. The conversation will usually start with the service tech explaining what the issue is, what part (if any) failed, how or why it failed, and what that part does for your air conditioning system operate}. 

The technician will then go into your options, which will include changing out the part and fixing the problem, but could also include upgrading parts of the AC system, the air conditioner itself, or your complete heating and AC system. In particular cases, it may make more sense to invest in a whole new heating and cooling system, specifically if the air conditioner is past its prime, or likely to break down again and end up causing you to spend more on AC repairs by the time it’s all said and done. The service tech will explain how much time, effort, and cost it will take to fix the problem. 

The service tech might at this point explain what could have been done to prevent the issue or part failure and how to prevent a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps avoid an AC breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair centers will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home. 

Finally, they will explain the process for repairing the failed part or fixing the issue. If you decide that AC repair is better for you than investing in an AC system upgrade, the service tech will order any parts necessary and set up your next appointment to repair the air conditioner. Or, if the part required is already available on their truck, they will go ahead and start the AC repair work with your permission. 

Remember that throughout Atlanta you’re in good hands with Peachtree Service Experts. Our service techs are ACE-certified and have undergone extensive background checks so you can feel comfortable with the people we send into your home. If you ever have any questions about your air conditioning system or what to expect with your AC repair, give us a call around the clock at 678-235-9699 and we’ll be happy to walk you through the process.