"The tech seems to have done a good job diagnosing the problem and replacing the thermostat. It would have been helpful if he had reviewed the operation with me before le..."
"The technician was very thorough and professional."
"Good service, on time. Michel was very nice and explained things. Very through and friendly. "
"The tech was very professional and clearly explained the service and condition of my equipment. "
"Excellent and Professional service"
"Efficient and thorough. However, had to reschedule from previous day due to tech being ill."
"Stephen was very thorough and explained everything very well."
"great service; very professional"
"Tech did a great job - very thorough and efficient."
"Michel arrived on time, was very courteous and performed the inspection efficiently."
"I found the tech to be very hardworking, professional and talked to me in laymen terms. very happy with the service he provided."
"appreciated Mike's experience and attention"
"They were very accommodating and prompt in the service."
"Very thorough and knowledgeable."
"Phone appointment setup was fast and easy. Response time the next morning was great and having A/C back quickly was great. Not so great: It seems that we keep having FR..."
"The representative was excellent and he kept addressing the problem until he solved it. The system was causing an annoying vibration sound that I could hear upstairs. H..."
"Technician arrived on time, was very pleasant, did his job in a timely matter."
"My technician was excellent - on time, professional, thorough.
"Friendly yet courteous. Good man."
"I have two issues: electronic and technical and two technicians were involved. They did a good job, but it was the completion of the unfinished business of installation p..."
"No problems, and Chance was very helpful in explaining various parts of the system. "
"Serviceman did a creditable job but I found thermostat upstairs on emergency heat when I went upstair some time later. The temperature in my bedroom was 80+. It took a ..."
"I use the same tech for years and I trust his opinion"
"the tech was so caring, and very nice and so informing about my air condition as if it was his."
"Good work done/Pleasant Robbie,as always!"
"No problem with the job"
"Peachtree Service always checks the units and advise me of issues and options."
"The technician was polite. However, he did not close my breaker box nor rehang the picture that covered the box. I am only 4' 11". I had to get someone else to rehang t..."
"Extremely prompt, and explained everything very thoroughly."
"Very thorough and explained procedure and recommendations "
"Feel that Mike always does a quality job!"
"Great technician. Prompt, through, and helpful."
"Franky was very pleasant and went the extra mile to not damage my hardwood floor when he replaced the air filter during my furnace check-up. He also advised me the capac..."
"person was polite and speedy and explained all to this 81 year old man"
"Knowledgeable, friendly tech"
"I watched him test everything and really feel confident that it's all working properly. He appeared to know what he was doing."
"Good reliable service. On time appt."
"Very efficient and seemed knowledgeable "
"He was on time and did a good job checking out the furnace."
"Technician was courteous, attention to detail, easy to communicate with and very knowledgeable as to his job."
"Prompt professional service
"Technician Mike Bush always does a great job."
"The service call went perfectly and the technician went above and beyond the usual good service."
"9/1/2017 freon leak detected. 1lb added $144
9/7/2017 another visit to confirm leak $138
Next visit was to fix leak, cost $600.
I don't get why wasn't fixed on 1st vis..."
"Stephen always provided outstanding service."
"Terry always seems to do a good job. Of course, I can't really say whether he did or not, because I don't understand furnaces."
"Tommy was on time, called to tell me he was on the way. Told me what he was doing and why. "
"This is the third time that I've had an appointment with Peachtree Service where one person showed up and another arrived without me knowing. Next thing I know there are..."
"Very complete inspection and service. Technician was professional and very knowledgable."
"Performed service with professionsl attitude."
"Technician was very professional, personable and knowledgeable."
"Michel is very professional as well as personable. Second time he has been here and he remembered where everything was and brought needed equipment."
"Service Tech very professional and knowledge. "
"Technician was professional and worked efficiently."
"Tommy is always on time and very thorough."
"Because Robby is excellent. On time and thorough in addition to be extremely cordial."
"Knowledgeable technician, good problem solving, friendly, offered small discount. "
"You are reliable. I know what to expect, and you meet my expectations."
"He was professional, courteous, and explained what he would do for the service."
"Got my system working again.
"The down stairs system had an error message and wasn't running. We didn't discover that until 8:30pm and had to turn unit off and on"
"technician was very knowledgeable and customer oriented"
"Came out at night, evaluated the leak, took prompt action and all with a very pleasant demenour "
"Very thorough about his work. He even chopped a couple of vines encroaching on my outside unit."
"Tech was very professional and friendly"
"Luis was professional and very courteous. He worked quickly and was very neat."
"Did good work, thorough"
"This was an emergency call and someone was here in less than an hour. He found the problem quickly but he forgot to tell us the price before he started the repair"
"detected problem promptly"
"He was very polite and professional. Performed his tasks efficiently and thoroughly. "
"Took two technicians, two visits, two days, to properly diagnose and repair the problem."
"Service was very thorough, and professionally done, care was taken to protect my home. Tech explaind the status and condition of my heating and air conditioning system."
"The tech was unable to complete install of new humidifier. I had to reschedule another visit to complete install."
"I didn't give the service a 10 because of an added charge that was not explained beforehand & one we've never had before."
"My normal service person is Terry. I trust Terry. I do not trust the guy you sent out on the last call.Every time he comes out he finds something wrong. Generally whateve..."
"Technician was skilled and polite."
"The technician was on time and very professional and thorough."
"Very thorough and professional "
"Tommy showed up late on a Monday night and fixed the thermostat quickly. He was great!"
"I'm still waiting for the sales rep to follow up with me after installation; also I'd like to know why the system installed (outside unit) is bigger than the one installe..."
"Tech went out of his way to check to see if parts were under warranty."
"Early confirmation call, arrived on time,dressed and acted professionally"
"The technician was wonderful. He replaced the motor and circuit board and worked on it until my air conditioning worked. He was superior BUT I am not happy with the unit...."
"your technicians are always professional,instructive and prompt"
"Olie was awesome. Extremely knowledgeable. Very friendly. Took time to answer all our questions. Can't say enough good things about her."
"Over charged - charged for a leak test on system less than 2 yrs that WE purchased from you and installed by you - paid for extra filter and it wasn't for a year and didn..."
"SHE KNEW HER JOB AND WAS VERY PROFESSIONAL"
"Robbie is the best technican"
"The work was done quickly and with courtesy."
"Michel was very courteous and thorough. He called and let us know his ETA and showed up on time. Couldn't be happier with his service."
"Just that original appt was cancelled by your office and had to be rescheduled."
"His attention to detail was fantastic. Very polite and courteous"
"Excellent customer service and attention to detail."
"technician was very thorough"
"Tommy was here quickly determined the problem and fixed it. "
"great service and polite"
"our tech is not only very qualified but very caring about our experence"
"Trusted the technician "
"Our technician, Richard is very friendly and informative."
"because i was very satisfied"
"He explained to us about renewing the warranty of the 2 units we purchased last year and no one else had done this. He also reviewed the current issue."
"Customer Service and Technician attention to detail and explaining what the service entails."
"Service man's patience & patience & advice."
"Olie is a prompt, courteous, and knowledgeable technician. She inquired about how I operate the system. She provided tips to gain better performance out of the system. ..."
"The problem was correctly diagnosed, part ordered and installed on agreed date and time. "
"Second time in a row that the technician did not have the appropriate filters for our main unit. "
"he was very good explain what he was doing "
"Tech was thorough and effectively solved the issue."
"Our techinican Richard was great! He took the time to explan the problem and spent time expaining how to operate our new thermostat."
"Technician was polite, did not try to up-sell me any products and communicated back to me his assessment of the performance of my new system. this was the first maintena..."
"The technician was prompt, courteous and professional."
"Richard is always on time and knows my units"
"The technician came out very late on a Saturday evening (after 9:00 pm) and did an excellent job of locating an A/C fault, from blocked cooling coils, and fixing it promp..."
"Technician was great - very thorough and pleasant to work with. "
"The technician was polite and professional. He did his job."
"Rick worked to try to resolve our condensation drip noise which is disturbing, especially in the quiet of the night. Thankfully, we have no detectable leak. But, we st..."
"Olive spent extra time hosing off our outdoor AC units and no other tech has ever done this especially in 95 degree heat!"
"Mo exceeded expectations. "
"This technician was very good. He seemed much more qualified and thorough than some previous technicians. I will continue with peachtree if I get this kind of quality. I ..."
"Mo is competent, on time and very personable. Always will to answer questions and is a hard worker"
"Mike Bush has been our technician for over a decade, by our choice -- we always request him by name. He is honest, diligent, hard-working, and thorough. He does not rush ..."
"Very polite, knowledgable, "
"Tech did not properly do his job, he said the Freon was just fine and when your salesman came to give us an estimates he asked if we had a leak because there was cold air..."
"After the first visit it still was not cooling properly. so I called him back & he made sure it was cooling properly!"
" Anthony did a superb job on my service!!!
There were a few problems since he had to pick up parts
far away. However, Deana was very helpful working out
"Caring, competent and conscientious technicians."
"We've been very happy customers for over a decade, with no end in sight.
Mo, your technician this time, was excellent, thank you. "
"Service tech was very nice and thorough..."
"Came on time. Polite. Wore protective shoe covers. Fairly quick"
"The technician was 45 minutes late. In addition the technician kept telling me that I was having trouble with my system because it was too small for my house until I info..."
"Prompt service with good suggestions for correcting the problem"
"She was very professional and thorough and did an outstanding job. "
"Tech was wonderful ! Explained everything , polite and professional want him to come back !!!"
"He was very friendly, patient while waiting for access to the unit. "
"Steven was great! Very polite and knowledgeable."
"Well, we had to call out a technician 2 weeks later to fix the problem again...with a more expensive solution. We have been loyal customers for years, but either it is a..."
"Loveday was the best technician I have ever had! He treated me so respectfully, answered a phone call I made after hours, showed up promptly when I needed him, and staye..."
"Came on time, worked efficiently, provided a summary"
"He described what he did very clearly. His affect was very professional. "
"Professional and excellent customer service"
"Technician very pleasant."
"The technician called ahead, was on time, cordial, completed his work efficiently and was considerate of my home. What's not to like?"
"he quickly surmised the problem and went about fixing it. He also showed me how to do preventive maintenance so it would not happen again."
"Let me know the tech was running late and managed to find a sub tech who actually arrived within the original scheduled time frame. I really appreciate both the notice a..."
"Steve was very efficient, professional and very personable.
We highly recommend him."
"Technician was friendly, thorough and explained his findings well."
"Technician was on time, and did a very thorough inspection of system. "
"TECH HAD GOD KNOWHOW & GOOD ATTITUDE"
"Olie took her time to do a full service and explained everything to us. Would like to request her again!"
"I provided a 9 because I had to wait all day for the dispatcher to find a technician to help me with my broken air conditioner. Ollie came and saved the day. She was wond..."
"Tommy is a very skilled technician and is very professional. "
"Technician left air conditioning set at 63 degrees"
"Very prompt and courteous. Checked all equipment thoroughly."
"More than met my expectations"
"completed all checks and answered my question"
"Unlike the serviceman who came on 7/1/17, Mo was extremly friendly and informative. He explained everything to me; why the ac stopped working, how to avoid it, and how to..."
"I was very pleased with the service, but disappointed in the price of the replacement filter for the Aprilaire and Lennox air cleaners. I bought the filter for the April..."
"On time, friendly & efficient "
"Technician arrived 1 Hr past service window. (I was notified in advance, but I still waited all afternoon.)"
"On time. Explained everything. "
"they were courteous, provided explanations, were neat"
"Tech was proficient in servicing AC units."
"I have always gotten and still get great service. My service tech was competent, professional and friendly."
"After 34 years, I finally have air conditioning upstairs in our bedroom!"
"The technician was knowledgeable, friendly and professional, and I give him a very high rating. The rating overall is a bit lower because of the late arrival. When I sc..."
"In the 27 years we have been using Peachtree, Michael Moundounga is the most prompt, professional appearance(bow tie), detailed, professional service tech to take care of..."
"Technician managed to correct program which no one else had done."
"The technician was prompt - respectful of my time and property."
"great service and technician"
"The service man was efficient, well spoken, clean and seemed to know what he was doing. He explained what he was doing to me. The only problem was with my appointment t..."
"There was a problem getting the thermostats back into proper working order and mike was very helpful with that problem "
"Loveday really saved the day? He identified and fixed the problem quickly and was very patient with my many questions."
"The technicians were early and did their work quickly. They cleaned up everything and were very professional and pleasant. "
"very helpful and very professional"
"Technician was very professional and polite. Seemed to be very thorough."
"Technician was very nice
"great comminication and amazing service and attention to detail"
"Technician was very highly qualified and efficient."
"We called late on a Saturday afternoon, saying that our air conditioner had stopped working. The technician was at our house around 7:30 and was very competent, polite, a..."
"The technician explain what she did and she took plenty time to work under the house. Very nice personality and I think she knows her job. "
"Friendly, careful and seemed competent"
"Always respectful of my home and time."
"He was on time, efficient and friendly."
"Good job overall problem with thermostat entering certain info."
"Very efficient system maintenance, professional advice and no upselling. (Finally!!) Technician was on time and very respectful of my home."
"The technician was very professional and did a very complete inspection of both of the operating systems."
"Service was as expected.
"I am satisfied with the work the technician did, but I think the scheduling of techs needs to be improved. By no fault of his own, the tech was late, having been sent to..."
"Was not there but wife said he was prompt, courteous and seeming effective."
"Our service tech was, as always, friendly and willing to go the extra mile even though this was "just" a tune-up. "
"Very informative in answering my questions. "
"Yes he fixed my problem, but he charged me $207 for a capacitor that you can buy on Amazon for $10.47 plus $99 to tell me that is what was wrong. He told me he did a tun..."
"The technician showed up on time, tested the system in the attic, tested the condenser outside. He was polite, professional and courteous. "
"Evening emergency call - arrived within one hour and did a nice job of troubleshooting"
"Service was prompt and efficient as always."
"Service rep was prompt, courteous, friendly, thorough and competent!"
"Richard has been to our house many times. It's always a pleasure to have him back."
"The technician was courteous, helpful and prompt. Very nice to deal with."
"I am an Electrical Engineer and want to know the technical details regarding my three furnace/air conditioning systems, and my tankless water heater. The technician and t..."
"Tech arrived timely and checked a.c. changed filter. He is always through and informative."
"Efficiently took care of all aspects of service and in addition was very flexible about coming back the next day (Saturday) to finish service when we had a medical emerge..."
"tommy is a most honest, professional technician. He does a great job that is always complete."
"Peachtree does good job but do not always see the same technician."
"Fast, on time and no problems"
"Richard spent time answering my questions and explaining in detail
the operation of the furnace and its vulnerabilities when components age.
All valuable information, a..."
"The salesman was super nice and very helpful. The technicians showed up on time and were very nice. They took care to not track dirt/mud into the house and overall did a ..."
"had a replacement thermostat with the desired functionality, installed it, and helped me program it before leaving"
"Rick is always courteous and knowledgeable."
"My technician was very personable and thorough. He was very diligent with all aspects of his work."
"very timely and careful approach to service needs. Very cooperative and answered questions asked."
"He was very friendly and on time."
"Technician was very nice and efficient. Arrived early and provided information on the service."
"Very competent, informitive and courteous technician. Did a very thorough job."
"The technician was 2 1/2 hours late for the appointment. I waited 6 1/2 for him. He never serviced our units because I ran out of time and told him to leave"
"The technician was courteous and efficient."
"the work was done in a timely manner"
"technician put $300 worth of freon in my system and it only worked for eight hours. if I had known the freon wouldn't make a discernible difference I would have passed o..."
"Professional and friendly service "
"Thorough service by a skilled professional"
"Technician did what I paid for."
"Rick is extremely professional and very considerate of my home. Recently my roof had to be replaced and there was a lot of reminates left from all the hammering and he ki..."
"He arrived when they said he would and he found the problem immediately.
He was polite and informative.
"Very informative technician and Acct Rep Manager. I'm look forward to doing a great deal of business with other locations with these two guys. "
"The problem we had was noise from our upstairs AC unit and had been mumming for two days. When the technician came the noise had stopped. How do you repair that? He was..."
"Rick was very professional and knowledgeable."
"Technician Richard was very meticulous in his diagnostic inspection of failed system. He was very knowledgeable and efficient and did a fine job."
"Richard is very cautious, nice and professional man.
He knows AC will. Before he came and before he left he made sure everything is running fine and we are satisfied.
"Punctual; did job efficiently"
"Quick technician dispatch, knowledgeable tech, and issue resolved quickly and fully."
"Technician (Michel) was early, very courteous, knowledgeable. Would like for him to come regularly."
"On time, work performed efficiently."
"I was NOT happy with my service. I had just received a maintenance check three weeks before my AC broke down. I was not happy at the $200 price tag. After I complained..."
"Took way too long and missed something another company caught"
"technician was very thorough and went beyond what other techs have done on a regular maintenance call."
"Rick is a very experienced service person and knows our system as he has worked on it through our contract. Very Knowledgeable."
"The technician did his job quickly and efficiently as always."
"Very courteous, knowledgeable, and efficient service as scheduled."
"I asked for an appointment from 4-6 because I work. He showed up as 3:00, an hour early!"
"All problems were addressed in a timely and professional manner. No complaints, no issues. Great service."
"service man was very polite and explained things that we asked in a very knowledgeable and clear way so that we could understand ."
"First time I used AC after the tune up, it didn't work. "
"Very knowledgeable, courteous and efficient service."
"On time and very pleasant to talk with."
"Quick and efficient service."
"I had a programmable thermostat put in when I bought the furnace. It had to be replaced because it was changing the temperature setting on it's own. The technician show..."
"The technican was very professional and also talked to me about tips on how to maintain my A/C Unit"
"He was very helpful and helped me and answered all my questions. He was great and efficient. "
"fast, efficient, on time"
"Technician was thorough and affable."
"he found problems and addressed them without delay."
"Nick is great! Technically knowledgeable, respectful of my home and personable. "
"Tommy is dependable, personable, and knowledgeable."
"Crew very professional, courteous, friendly and efficient. Work was performed in a very timely manner and crew left after the work after completely cleaning up and leavin..."
"Richard was on time and very professional. System checkup was completed quickly and with no surprises."
they were flexible when my husband realized that he couldn't meet them at the appointed time. Came the next day.
"The tech was on time, professional and didn't try to make me feel my furnace was in need of something (up sell)."
"arrived on time, no problems."
"Technician was very professional and very nice. Office personnel were very nice and polite to speak with when making appointment. Someone always calls and lets me know wh..."
"service tech very through and helpful"
"Arrived in the timeframe committed to and had us up and running within an hour and one-half. "
"During the window and very nice."
"Service Tect was on time and very efficiate. Did the check up reprogramed the
date on our thermastat and was gone... "
"They were on time and efficient "