ann C. stone mountain, georgia March 16, 2023 "Same Technician understand my system. Knowledge about both system."
brian D. peachtree city, georgia March 14, 2023 "Sergio and Dalton were just AWESOME! True professional craftsmen!!!"
georgia J. decatur, georgia March 13, 2023 "My mother used them for years and she was very particular so I started using them 7 years ago and have been satisfied"
david M. lithia springs, georgia March 12, 2023 "Ritchie was awesome. The entire install crew were very professional."
mark M. lawrenceville, georgia March 11, 2023 "Cleaned the outside of the cooler but not the coils themselves.Didnt turn unit back on."
lucrease S. atlanta, georgia March 11, 2023 "The technician was excellent. Polite, explained what he was here to do. Very neat."
joycia R. atlanta, georgia March 10, 2023 "I have been a customer for many years and conducting business with them is easy and affordable."
brian C. luthersville, georgia March 10, 2023 "My installation went horribly wrong. Took 2 days to complete instead of the 5 to 6 hours the salesman said it would. Company doesn't seem to care about my time or the stress and inconvenience it caused"
sarah T. snellville, georgia March 09, 2023 "We/ve been with Peachtree SE for many years, and the service has been great."
michael K. roswell, georgia March 08, 2023 "Walli and Josh did a great job of inspecting and explaining."
alexander S. lawrenceville, georgia March 07, 2023 "This company has installed my air-conditioning system and has maintained it for many years. Since that moment we never have any problem."
wayne K. alpharetta, georgia March 07, 2023 "I've been your customer since 1981 albeit under different names.........u've never disappointed!!!! Wayne Kidd"
fred B. duluth, georgia March 07, 2023 "Came out to give a quote and said quote would be sent within a day. Followed up twice and still never received a quote."
ms green G. decatur, georgia March 05, 2023 "You have always been good to me and good technician good service every year.Tell James keep up the great work . Thank You"
adnewe B. snelville, georgia March 05, 2023 "You did nothing you took me money with out any help you told me to change the boiler but some body came fix it"
nancy B. decatur, georgia March 05, 2023 "Technicians you send are always knowledgeable, professional conscientious"
richard M. duluth, georgia March 05, 2023 "Always get great service from the techs who come out to service our equipment."
joan D. lithonia, georgia March 04, 2023 "The Technician was prompt, excellent communication skills, also very through. Excellent job knnowledge."
clifton T. norcross, georgia March 03, 2023 "The techs delivered the service as scheduled, on time. They were proficient in installing and replacing the equipment.."
larry quidley Q. atlanta, georgia March 02, 2023 "Always fully explain work that will be done & the results of the"
elaine/wil C. sandy springs, georgia March 02, 2023 "Wali our Tech and Tyler Shomake our sales coordinator were both very knowledgeable and gave great suggestions how best to address problems."
robert H. buford, georgia March 02, 2023 "Marlin promptly assed our problem and went right to work to correct it. He was extremely polite and professional in every way."
richard L. decatur, georgia March 01, 2023 "The maintenance tech was professional. However we are still upset about your salesman who sold us our new heating and air system and promised us free maintenance for the life of the system and after it was installed your company did not honor that. That was the sales pitch that convinced us to buy the system for which we paid $11,000 cash."
jason A. cumming, georgia March 01, 2023 "Waiting on written report for my units and statement of what is wrong with the units, from your team. Need this so I can submit to my home warranty company to see what portion they will cover."
adolf wurttemberg W. lawrenceville, georgia February 27, 2023 "We have had excellent service from your company for decades."
ronald H. norcross, georgia February 27, 2023 "Service was performed in a timely matter. They called to see if I were available for an earlier time, they gave a 20-30 minutes notice and I accepted."
louise R. decatur, georgia February 27, 2023 "Your service has always been prompt; My AC and heating work well and I am very happy with the results."
eric N. alpharetta, georgia February 26, 2023 "Isaac Fuentes and Zee did an outstanding job. Really appreciated their professionalism."
craig S. stone mountain, georgia February 26, 2023 "When purchased new unit was told only about Advantage plan, lam not pleased with payment plan. Also l have a whole house dehumidifier and have had a lot of problems with it, not very happy with this system."
jane M. doraville, georgia February 25, 2023 "Went above and beyond their duty. Very very pleased with them."
heather R. atlanta, georgia February 25, 2023 "I got a second opinion from another company who made another diagnosis and did not try to sell me something I did not need"
john W. tucker, georgia February 25, 2023 "Peachtree Service Experts sends excellent technicians, the work done is very good and the prices are reasonable."
phillis B. decatur, georgia February 25, 2023 "The technician shows customer care and concern for his customers and is very knowledgeable."
edward M. lilburn, georgia February 25, 2023 "your managers don't return telephone calls. Its been 3 weeks with the same issue . Still not resolved"
m. holcombe H. decatur, georgia February 24, 2023 "Because your company switched to Lenox, After 19 months the blower motor and control panel had to be replaced. Three months later you had to replace the control panel again.I would recommend your service, repair, and customer service but not Lenox products..I will stick with your company (been a customer for d30 years} until my units die because of your service."
regina C. lawrenceville, georgia February 24, 2023 "Freddi provided excellent customer service, he is knowledgeable and informative."
elizabeth B. atlanta, georgia February 24, 2023 "I was very pleased with the service, but please have Wila (I hope I did not misspell his name) use deodorant I do know it was a warm day"
harvard S. duluth, georgia February 24, 2023 "Courtesy of the Tech. Answered all questions and was on time."
minuard M. dunwoody, georgia February 23, 2023 "Mr. Kimani kept us informed regarding the work. Communicated clearly. Arrived promptly and completed he work in a timely manner."
ellen W. atlanta, georgia February 23, 2023 "Our Service Rep was overbooked, so didn't make it until 5 instead of between 2-4. Wish the CS would have let us know this, but he was great and worked hard, was friendly and answered my questions, ,even though late on a Friday. All of the calls and reminders drive me crazy"
leora M. lithonia, georgia February 23, 2023 "I have been a customer for 34 years, since the business was owned by Macy's. This is the longest business relationship I have had on a continual basis with a company. Your technicians are knowledgeable, professional and courteous. Your customer service is truly that; you make sure that my system is operating efficiently with your season tune-ups. The technician who was here recently Mr. Jonte Berry was on time and answered some questions I had with details and completeness. We had a long conversation regarding my purchase consideration of an ultra-violet tool to reduce mold near the coil area. I really appreciated his patience in explaining this issue to me. It has been a pleasure doing business with you."
doug B. lithonia, georgia February 21, 2023 "The guys were knowledgeable and answered all my questions."
catherine J. avondale estates, georgia February 20, 2023 "Youve serviced our hvac equipment for a very long time and youve done a very good job keeping it running."
alberta darcel mason M. stone mountain, georgia February 20, 2023 "Respect . excellent customer service"
jill E. roswell, georgia February 20, 2023 "Great service. I had a new system put in. There was a issue after the installation but they addressed it immediately."
terry S. stone mountain, georgia February 19, 2023 "The technician was great. He is our preferred technician and knows us."
kyoko D. alpharetta, georgia February 19, 2023 "Mr.Zee did a great maintenances. He came on time, and completed all maintenance need for my system. I thank to him very much."
athalie W. alpharetta, georgia February 19, 2023 "service is fine. nice and knowledgeable technicians."
frances B. decatur, georgia February 18, 2023 "I have used your company for years. Several years ago I signed a long term contract and you installed the furnace and air conditioner at that time. Didn't know you did plumbing as well."
lisa B. covington, georgia February 18, 2023 "Great service! I am very happy I chose Peachtree Experts."
sarah T. roswell, georgia February 18, 2023 "Weve had at least three appointments for the same issue and its still not resolved. The technicians also suggesting duct cleaning, which we did, and our downstairs heat still does not work when its cold outside. Weve had a great experience up until now, but at this point were very frustrated and running out of patience with this issue. Our house has been 50 degrees (or sometimes colder) for months now and nobody who comes out can seem to figure out why."
randall M. lawrenceville, georgia February 18, 2023 "Extra filters werent provided until I called the office a 3rd time."
joanna J. snellville, georgia February 17, 2023 "Peachtree Service Experts got it right! Service technician Ramesk is outstanding! Great customer service! My heat was not working and I called Peachtree Service Experts. They sent Ramesk out and I was overall pleased with the service he provided. He kept me up to date with what he was doing and why. My issue was a little more complex than initially thought and it took 3 days to resolve however, I was pleased with his honesty and his overall ability to resolve the issue. He kept me in the loop so there was no second guessing about whats going on. Professional, friendly, respectful of my home, my time and he wore booties over his shoes. Great technician are hard to find so when you get one that meet and exceed your expectations its like Christmas! Thanks Peachtree."
yahshimah B. johns creek, georgia February 17, 2023 "Great service at all times. Zee & Roman were exceptional."
janice W. atlanta, georgia February 17, 2023 "KC provided great customer service. He listened to my concerns and educated me about features of my system. He was very knowledgeable and professional! Thank you KC!"
fred D. brookhaven, georgia February 17, 2023 "I have been happy with the service and equipment provided by PSE"
priscilla K. norcross, georgia February 16, 2023 "I receive excellent service & customer service. Staff always helpful. Kwame, the service tech, was very good at doing my yearly maintenance."
esther M. lilburn, georgia February 15, 2023 "Reliable and have been using this service for many years. Have referred Peachtree Service to family members"
robert S. atlanta, georgia February 15, 2023 "PH&AC is always honest, prompt, and helpful. Josh and Joel (I think?) were every bit of that."
brittany M. duluth, georgia February 15, 2023 "The attentiveness, professionalism and speed of the work that was completed is very appreciated and didnt go unnoticed"
john M. atlanta, georgia February 14, 2023 "Been with Peachtree for decades. Jose and Lamont did an excellent job, on time and within the time frame that it might have taken to clean my vents. Showed me pictures of inside the ductwork."
daniel W. buford, georgia February 14, 2023 "Customer for over 20 years. Always receive great reliable service."
willis W. atlanta, georgia February 13, 2023 "Peachtree Htg and air is steadily fixing our problem HVAC"
pet of america A. norcross, georgia February 13, 2023 "Expectational service every time I need them ! Easy communication, fast action !"
david Q. berkeley lake, georgia February 13, 2023 "SVC Tech Showed at Door UNANNOUNCED!????as The Opposite of What I Requested 2 days Prior Setting Appt w/ MANY Yrs Helping me> WONDERFUL Dispatcher Anna Assured me he would Call 15-30 Mins out AND 2 Phone Talks w/ Boss Tyler of Technician> BOTH that Morning & AGAIN 30 Mins Out REMINDED him to Tell Tech to Notify!! ALSO Discussed this by Phone w/ Administrator Sarah MANY Times this POOR POOR Communication between Depts in these TWICE Yearly Visits !! Makes me FURIOUS???? & VERY CLOSE to Dropping you all after 12 Yrs this House & 10-15 Yrs at Prior House! RIDICULOUS Results over Such a SIMPLE REQUEST ????"
raymond T. sandy springs, georgia February 12, 2023 "Both Huy and Eric were very professional and explained in detail the work they did on our systems. Both were also very personable"
mr ballard B. gainesville, georgia February 11, 2023 "Technician was knowledgeable and very helpful."
ralph/jean S. lawrenceville, georgia February 09, 2023 "The tech did a great job and was very respectful"
john M. roswell, georgia February 09, 2023 "Excellent equipment, excellent service, excellent technicians"
sophia B. conyers, georgia February 09, 2023 "The person serviced quickly and was neat and friendly."
judy V. hoschton, georgia February 09, 2023 "We have been customers for many years; we trust the technicians that service the equipment in our home and feel that they always do an excellent job."
james D. atlanta, georgia February 08, 2023 "Stephen is our service expert. We trust and depend on him."
chris M. alpharetta, georgia February 08, 2023 "Met with Comfort Advisor on 2/6/2023 however, as of 2/8/2023 I have not received his detailed proposal."
julie C. atlanta, georgia February 07, 2023 "Peachtree Service has serviced our HVAC system for decades. They are responsive and professional."
jody S. duluth, georgia February 07, 2023 "Always very professional and they explain everything to me."
julie C. dunwoody, georgia February 06, 2023 "quick and easy scheduling, prompt attention, customer friendly,..."
kathy Z. roswell, georgia February 05, 2023 "The expert left dirty footprints upstairs. Since I am in a wheelc hair I did not see it but was told about it later when a friend stopped by."
miller S. decatur, georgia February 05, 2023 "There has been repeated lack of follow up and disorganization from Tyler Shoemaker"
mike C. chamblee, georgia February 04, 2023 "Im a long term customer, and PSE usually does a good job."
robert bryson B. dunwoody, georgia February 04, 2023 "call out repair was handled in timely manner, and repair made."
james P. lilburn, georgia February 04, 2023 "Don't think I have had a bad experience with the company outside of an appointment reschedule due to some miscommunication"
clarence G. tucker, georgia January 31, 2023 "Very professional installation! Had HVAC in College (Mechanical Engineering) and spent 5 years as a Sales Engineer for a local Industrial Supply house that sold (among many other things) large building HVAC equipment."
christophe V. duluth, georgia January 30, 2023 "They were nice, quick, and seemed really knowledgable"
dorothy S. lilburn, georgia January 30, 2023 "The young man who came this time was excellent. I think I already completed this survey and named him in the first survey. Unfortumately I tossed his name after that. But, he was polite and knowledgable."
polly H. conyers, georgia January 30, 2023 "Professional, friendly and prompt. Excellent customer service and manners."
lawrence L. atlanta, georgia January 29, 2023 "Marlin was excellent and Knowledgeable. He followed up with me several times, communicated well, and explained all items clearly. Marlin clearly cares about customer service and made us feel as if our job and satisfaction was important to him."
lisa williams W. atlanta, georgia January 27, 2023 "Zee, my service technician is very knowledgeable, and I have appreciated his servicing my system for many years now. I know I can always count on him."
roy E. roswell, georgia January 25, 2023 "Tech was on time and performed the service quickly and professionally"
ralph/jean S. lawrenceville, georgia January 25, 2023 "We were missed informed information about the second system we got. We were never told that we were leasing the system. The agent that came out did not tell us we leasing. We didnt found until I call to how much we owed any we was told that information. We do disappointed and feel we are stuck. We had this system for 4 years and we are this. We are very hurt about this."
beatrice S. dunwoody, georgia January 24, 2023 "My technician was very knowledgeable. He arrived on time and explained his procedures plainly so that I could understand."
thann hadden H. chamblee, georgia January 24, 2023 "Our technician, Loved Mtuanwii, was so professional and knowledgeable. He solved all of our problems."
alice P. doraville, georgia January 23, 2023 "Did not clean outside units. Said it would be done next time. Service visit was finished significantly quicker than usual"
george W. tucker, georgia January 23, 2023 "Stephen always provides exceptional service! He is professional, efficient and very pleasant!"
dorothy S. lilburn, georgia January 22, 2023 "We have always gotten good service from the Peachtree Service Experts staff. Jonte Berry, our technician this visit, was knowledgable, polite, and a good representative of your company."
katherine K. dunwoody, georgia January 22, 2023 "Professional, prompt, clear and patient explanation"
mike B. lilburn, georgia January 22, 2023 "Been a Peachtree customer for over 30 years. The company has gotten too big and lost its personality."
donna W. snellville, georgia January 21, 2023 "Technicians were thorough and efficient with great customer service"
frederick R. atlanta, georgia January 20, 2023 "efficient service and maintenance of equipment since the purchase and installation"
anne B. lawrenceville, georgia January 20, 2023 "long time customer. Very satisfied with your service"
al J. tucker, georgia January 20, 2023 "The technician was not only punctual, but knowledgeable and courteous."
beatrice S. dunwoody, georgia January 19, 2023 "Service person was on time, explained his procedure. Also explained the need for duct cleaning as a health aid."
jose G. lawrenceville, georgia January 19, 2023 "Service was fast and professional, the workers are very respectful and clean."
william keels K. decatur, georgia January 19, 2023 "loveday was very thorough and informative. he was clean and courteous"
ed W. tucker, georgia January 18, 2023 "Excellent service. Friendly knowledgeable technicians. Friendly office staff."
tom A. alpharetta, georgia January 18, 2023 "He explained everything he was doing and proved choices for replacing the thermostat upstairs."
willis W. atlanta, georgia January 17, 2023 "We have had a problem with the HVAC which has finally been fixed. If the AC works when the weather warms up, I would consider changing to a 9-10, but only if we can have the tech Rakesh manage our maintenance. While all persons that I have spoken with during this long process have been very pleasant, Rakesh has been the one person who communicated with us about what needed to be done and how it was going to be accomplished. He has been a pleasure to work with."
christina J. atlanta, georgia January 17, 2023 "I've been impressed with everyone who's come out to the house so far from PSE (especially Hoyt!!) but I've not been impressed by the service coming out of the home office in terms of communication and scheduling."
james H. stone mountain, georgia January 17, 2023 "On time, work accomplished and left, What more could you ask?"
judy V. hoschton, georgia January 16, 2023 "Service is always promptly available. Service techs are always professional and personable."
carol M. tucker, georgia January 16, 2023 "Knowledgeable, polite and friendly techs. Always wear shoe guards."
bevelry K. alpharetta, georgia January 16, 2023 "Good service. Technician was very thorough and respectful of our house. Quick scheduling but we had to make the call; I had believed that the services would be scheduled by Peachtree since we are enrolled in the service contract."
chester J. dunwoody, georgia January 15, 2023 "While we have always had good service from Peachtree, we have been without heat since Thursday. Two home visits and yet STILL no heat. Only one night in hotel due to cost so now we're sitting with coats, gloves and scarf. Why can't this be repaired? How quickly will you be back???? To say I'm not happy is an understatement."