Peachtree Service Experts Heating & Air Conditioning Reviews

"Mr, Love Joy was very professional and polite to me and my daughter he came to check the thermastate because it wasn't on at all. I really do appreciate he coming to my home to fix the problem."

"Easy and timely service"

"Michael was very thorough in checking my heating and air conditioning equipment."

"The technician was on time, even a little early, courteous. Job was done quickly."

"Timely and efficient!"

"Excellent service, professional technician, and great value."

"Mr Jamaica did a good job"

"The service expert was indeed an expert. Friendliness was great and he even changed a bulb for me, a senior citizen"

"He was an hour late."

"They did what they were suppose to do considering the weather conditions."

"He was pleasant - took care to wear covers for shoes - Explained everything I asked about - Bad Weather when he arrived and he had to make another trip - Was on time and went over the Air Treatment System with me."

"Prompt reliable service"

"Easy to schedule. Good communication. Prompt arrival. Good explanation of work completed."

"Professional, courteous, thorough"

"Diagnosed the problem, fixed it, and added a preventative measure to keep it from happening again."

"Technician was very COVID-19 preparedness aware. He found an installation error on the UV light and corrected it."

"very competent"

"Taimak Evans the technician provided the service requested in a efficient and timely manor. He explained all the features and operation of the additional equipment that was installed. I continue to be pleased with the service received from Peachtree Service Experts."

"Arrival was just after the window, no big deal, and I received a call first. The tech was good at explaining the results of the diagnostics and next steps."

"They were both very profession and thorough."

"Extremely positive experience. The only hitch was that I told the rep that they should use Johns Creek as my address and NOT Duluth. I do not think that the dispatcher told that to the driver because he called me that he was lost. I knew exactly what the problem was and gave him directions to my home. The hour delay could have been avoided if I was listened to."

"Problem was fixed"

"Efficient service, knowledgeable."

"I really appreciated that I was able to get on the schedule the same day I called especially since it was a Saturday and the Corona virus situation. Stephen was not able to get to me until 5pm which was fine. He was cheerful and friendly even after his already long day. I listened to me describe the situation, explained how he would be following company troubleshooting procedures and would discuss price as soon as he knew what had to be done. I liked his attitude and professionalism."

"Stephen has been my technician several times now. He is consistent, knowledgeable and Thorough."

"Knew what he was doing"

"He was 2 1/2 hours late."

"Our tech is excellent and very knowledgeable."

"Great personal and professional service"

"A real pro; and very fast!"

"Because I receive very good service"

"Professional, knowledgeable and pleasant"

"I keep having issues with my 2 Lennox Units purchased in August 2018. Just in 2020, 2 smart Thermostates are dead and replaced, last weekend my outside condensor unit replaced under warranty, this weekend BOTH outside units are not turning on. Many other issues in the months previous. I would like a refund so I can purcahse a working system. Please stop installing Lennox, it is NOT reliable. Please have the Duluth General Manager contact me ASAP. Thank you."

"The team that did replaced our ducts were professional and courteous."

"Tulasi, the technician, was very professional in maintenance service and helpful with suggestions."

"The tech. called before they came. They arrived right on time. He diagnosed the problem. He then explained what the options were. Very friendly and professional."

"ON TIME....NICE SERVICE....VERY COURTEOUS...."

"Because I was very satisfied. The technician was professional and very friendly."

"Technicians always polite and confident in what they do"

"Loveday is an excellent, professional, trusted technician"

"very through and was able to answer the questions I asked"

"Huy made several visits to help me finally be able to use Nest. Even so if I could change it for something easier for a 92 year old person to use. I would."

"Always professional and on time"

"Good service. Taimak was courteous, detailed and did it all."

"Tech wasa on time, pleasant did his job, told me what service he performed."

"Isaiah was very professional and thorough, providing a detailed walk-through of the results of his service inspection."

"Richard always pays attention to details, asks the right questions and always asks me if I have any concerns,."

"Stephen was very professional, polite, and thorough."

"No one has been able to provide a solution for the issue we are having in regard our system, even though the whole system was installed by you all. So far no one has take responsibility and resolve our problem."

"Technician Long Yip has serviced our heating/AC equipment for several years now. We hold him in very high regard and trust his judgement regarding our equipment in every way."

"The best technician that has ever serviced my HVAC unit. Very thorough and knowledgeable. You could tell that he is very experienced in what he does."

"The tecnician was very nice and did his work efficiently."

"polite, asked permission before doing or going anywhere in house"

"The technician arrived on time and was very courteous. You need more techs like him."

"Zee was very friendly and helpful with answers to some of my concerns."

"Excelent service and very helpful advice"

"My Technician was courteous, went right to work, completed the task, we completed the service related documents and he went on to his next appointment."

"Stephen is also pleasant and explains what he is doing."

"Very friendly they answer all my questions and they know what they were doing."

"Jason answered all my questions and informed me of recommendations."

"He performed the minimum duty required as per contract. He was unprofessional. He was 20 minutes late- said we werent on his schedule when I called at 7:50 pm. We had to hook up a hose for him and he just left it there. We were very dissatisfied this time."

"I'm assuming you're asking about our experience with your duct cleaning service. We were quite disappointed. Your rep Michael Peay made the appointment but didn't tell us it was with a different company. When that company called, of course we didn't recognize them. Then they told us that Michael hadn't made the appointment after all and the date/time he arranged wasn't available. When the Daffy Ducts crew arrived, they brought shoe covers but didn't wear them half the time and tracked muddy rainwater in the house. One guy drilled a hole in the wall in the wrong place (yes, we can see it). He promised to patch it but didn't. They left dirt and soot all over the house we had to clean up. I'm not convinced they cleaned every vent. I didn't compare prices but I won't be calling on them again for duct cleaning."

"Super professional, friendly and prompt."

"Loveday has been here many times over the years and is always pleasant"

"The technician is on time, knows what he is doing and gets to work and provides me with information needed and completes the job."

"He arrived on time and informed me of the additional parts I needed."

"The Appointment March 4 when tulasi finally came, just like all the other appointments, Tulasi did a thorough professional job taking care of my system. Here always takes the extra care with the system to make sure that the customer is completely satisfied telling me what he is doing, just in case I need to know. Some small things that tulasi dos to make sure my system will continue to run smoothly and efficiently, I do not think the other technicians do; at least it has not been my experience with the other Technicians since I try to use specific Technicians that I feel comfortable with coming to my house, knowledgeable Technicians who take the extra care, work efficiently and I do not have to stand over and watch everything that they are dong. I have used Peachtree Service experts for many years, even at my parents house in Atlanta before moving to tucker and that dates back to the 70s and 80s. Whenever a system has been put in by Peachtree, Heating and Air system, my parents system continued upkeep on the system with a maintenance Agreement and I have also done the same with my heating and A/C systems. My father h was a civil Engineer, in military for 30 years, retired Army COE, Because of family background and his expertise in the field I know about quality of systems, what to look for in an efficient quality system, SEER. and also make sure that the system is property maintained so it continues to perform efficiently. I was very glad to see tulasi when he showed up at my house march4, / When I initially called for the appointment for the heating check one after the Christmas holidays and rainy weather, the person setting up the appointment told me that tulasi was on the schedule for the day of the first appointment and tulasi is the technician that is on my paperwork that should be coming to my house.. The person setting up the appointment that day told me tulasi was working the afternoon shift that day but when the Technicians showed up and the window was 4-6, I was of course home waiting for the technician expecting to see tulasi. However, when the individuals did arrive, 2 technicians not just one, when they rang my door bell they already had on their shoe covers and were ready to come into my house, they also said that they had driven form Marietta to my house. I looked at them and told them not who I was expecting for the appointment, and they said they would call let the office Know. I also told them I would call and I did but at the time since they actually arrived after 6, there was no supervisor I could talk to, so problem of miscommunication could be corrected. I told the individuals who answered the phone, who said that there was no one there, all had left, I was not really pleased and rather than someone to call me, I had some names I would call someone there and let them know my thoughts and how it seemed there had been some miscommunication setting up the appointment. I do not expect miscommunications from Peachtree Service Experts, and when there is a preferred technician on the paperwork associated with my account, this is the technician that I expect to see. When tulasi did come, I asked him if he knew what happened, that there was miscommunication, a mistake in the scheduling process- this too surprised me that Tulsai was not even told about the miscommunication since it was on the part of Peachtree Service Experts, so I was glad that I told him. It seems that with good technicians and also the customers, both the customers and the technicians need to be informed. Please respect my wishes for preferred technicians to come to my house and make sure that the right one comes. It might be that on your confirmation of appointment that is sent in email that this confirmation can show the Technician number or the name, even last name. If the customer received the email and notices that the right technician is not scheduled to come, the correct change can be made so the customers preferred technician arrives to do the work. Also make sure that the Technicians are not double booked like in the past so that the Technician can have adequate time, answer any questions that the customer might have and also make any payments necessary in case a filter has been purchased which is what I purchased on this last appointment. Double Booking technicians, even if as a company you are busy, but if Technicians do not make sure that the customer is satisfied and all is good when they leave the appointment, the customer will not recommend Peachtree Service Experts to others and I know I have seen the Truck many times in my Neighborhood but also the trucks of other companies that provide the same services."

"a NICE YOUNG MAN. vERY OPEN AND PLEASANT. He had not been to my house before and I asked him how long he had been with your co. He said six mo.I felt that he was knowlegeable and that when he was not sure, he went out and called, to confirm his decisions about putting in a new thermostat."

"Friendly, efficient, thorough"

"Gentlemen and were great about explaining what they did. Very Professional and I tell they love what they do. I own a $400mil staffing svc and my partner and I understand the importance of quality service. They delivered!,"

"On time, polite, explained things well"

"Very courteous, knowledgeable and efficient"

"On time and pleasant"

"came on time"

"He worked and completed his job while answering any questions I had. He was friendly and polite."

"There was nothing done"

"Mike Bush was professional and personable."

"As always, I get the best service from Peachtree Service Experts."

"Excellent service"

"Tulasi was very polite and efficient. He explained what he was going to do and did it. He always alerted us when he was leaving and re-entering the house. [I was not able to provide a Google review, so here it is: 5 stars]"

"He was timely, thorough and helpful"

"BECAUSE I WAS VERY SATISTIED WITH THE WORK, WORKERS AND MATERIAL"

"They originally thought everything would be finished in 6 hours but they carefully put their hunger until it was all done and cleaned up after 8 1/2 hours. Bravo!"

"Filter was not replaced. Technician wanted me to pay $95 for merv filter that came with my unit. My advantage program should pay for it"

"We ALWAYS receive the very best services from TULASI GHIMIREY,"

"Because Tech, Robert and Romane did a super Part to the Replacement of the evaporator coil. Perfect team Work."

"Tech was personable and professional and timely."

"Arrived early and was polite and efficient."

"Because they are always on time, and the services is good."

"We got a much better price and explanation through Pink Plumber."

"Great service excellent"

"friendly, considerate about tracking in dirt, thorough"

"The technician arrived at the scheduled time. He went straight to work."

"Excellent service and explanation"

"Tai was very thorough , polite and professional. He was very knowledgeable and answered all of my questions."

"He arrived early and worked quickly. He was professional and helpful."

"Michel was knowledgeable, on time, worked quickly, polite."

"He came early and didnt find any problems."

"It was a perfect visit."

"Richard is great, and hes very conversational."

"Mike is always thorough and explains clearly what he found."

"Friendly and informative."

"Technician was knowledgeable about the equipment. He performed his tasks in a professional manner. He was willing to answer any questions and provided recommendations regarding the products."

"I trust Isaiah very much. He recommended a carbon monoxide detector and to clean off dust on my furnace from previous service. He is trustworthy and kind!!"

"Zee was incredibly thorough and helpful. He communicated every step and provided helpful tips. We will definitely request him in the future! Additionally, Peachtree Service Experts pro-actively reached out to me to schedule the service as part of the annual service package ( I have never bought one from any other servicer), Zee showed up, did his work, told us to replace our filter more often, and as promised there was no upcharges or weird fee's. Straight forward and easy to do business with!!"

"You did great job"

"They were on time, professional and informative."

"An excellent experience, though an hour late which I would blame the schedulers, not the technician for. The appointment prior to mine was all the way across town in Decatur"

"Prompt resonce and pleasant disposition under difficult circumstances.,"

"Michel always listens to what you have to tell him about your unit, and he checks out every thing and explains if there is any repair to be done. That is why we always ask for Michel as our technician he is friendly and knowledgeable and doesn't mind me asking a lot of questions."

"the best !!"

"Michel called first, came exactly on time. He was dressed neatly, courteous, and efficient in discovering the problem and getting it repaired ."

"You have good people, but Zee was outstanding."

"Taimak Evans came yesterday he check furnace and he clean the whole furnace and made sure that everything working fine. He was very professional and polite to me and my daughter and explain everything that he have done it was time to check the furnace and make sure it was working fine."

"Complete estimate in a timely manner"

"Professional, Took time to explain"

"TAIMAK WAS VERY PROFESSIONAL AND HE CAME FEB 24.2020 TO MY HOME TO CHECK THE HEATING & AIR CONDITION AND HE CHANGE THE FILTER IT WAS SO DIRTY AND CLEAN THE BOX WAS DIRTY TO HE REALLY DID THE GREAT JOB FOR MY MOTHER AND DAUGHTER."

"efficient and polite"

"Stephen was great as usual"

"Been working with ur company for many years. Since Long Yip became my tech, I always request him. I feel so comfortable with him as he is very professional, and has wonderful customer service talent."

"Very courteous serviceman,"

"Very nice guys. Very good work."

"I received a phone call that he was on the way at scheduled appointment time. He showed right on time and greeted me with a warm smile."

"Richard fixed my heating problem even though it was more of a duct than a furnace problem. Well done!"

"I'm assuming this survey is regarding the in-home consultation with Michael Peay on February 20. After he left, we discovered he left out some critical information that left us quite frustrated. Call me if you want to discuss. 404-917-5003"

"I, Elizabeth Stokes have been working with mr Yip for many years. He is the best. Very professional and I feel very comfortable with him caring for my home HVAC systems. Especially important as an older lady to feel comfortable with a service person to be in their home. Long Yip is that man. Thank you for having an employee like him in your company! Best regards, Elizabeth Stokes"

"The expert was very professional and explained all he was checking. He was very good with the area he was cleaning."

"Richard does top notch work, explains what he does and why, he is a nice guy and yet very professional, that is why always ask for him"

"KC performed 6 month maintenance check. Very pleasant and professional. Introduced a cost saving annual plan in which we signed up for. We and other family members have been with PSE for many years. And will be for many more."

"Very thorough and explained service as it was done. Wish all service agents could represent their company as well."

"Long was on time and was very knowledgeable about what he was doing."

"Richard provided excellent professional service. Please thank him for us."

"Stephen was very knowledgeable and did a thorough job inspecting my system"

"He Explained issues very well. Very courteous, efficient, KC did excellent work. Isaac came and helped. He also did superior work. They are the best."

"The serviceman was very proficient."

"Team arrived on time, completed the work on team, explained how the new thermostat worked and wee neat."

"Technician was helpful."

"Tommy did a great job installing the thermostat."

"I felt like I was rushed to purchase my new system."

"prompt, friendly, provided clear explanations"

"Stephen Kimani was friendly, efficient and took the time to explain certain details about my newly purchased system."

"They identified my problem quickly."

"efficient and trustworthy"

"KC was prompt, efficient and addressed my concerns and explained the service he provideed."

"The gentleman who serviced my heating system was very competent and, I felt did a good job. My only problem seems to be with office staff who I have had some issues over the past couple of years."

"K C Roshan was very observant and personable. Pleasant to talk to and very efficient."

"I called for a technician to check for a gas leak on the Trane furnace. He arrived within the hour and quickly located the leak on the furnace gas valve. It was just a loose fitting which he fixed. It could have been much worse and the cost was reasonable."

"They solved a problem in a fair way"

"Unk"

"The Technician was professional and provided excellent service."

"The technician and Jimmy West were professional and knowledgeable."

"Stephen was patient and explained everything to us very clearly. He made sure he left everything in perfect order. He gave us reasons on why our bill was high. He told us the filter was clogged and the price if we wished to change it. He did not pressure us in any way. He has been here before and gives excellent kind service. I deleted the last question before end so that I could go to the survey.I don't want coupons etc info. this question should be a yes or no answer. Please be sure to tell customers to use the caps in www otherwise you don't get Peachtree Service Also your NA can mistakenly used for those in a hurry. It's too close to the ten"

"You sent an extra person with the tech to try to upsell another product (a UV lamp). I hate having products pushed on me. Plus the claims made for what it does are not realistic - UV can decrease fungus in the air, but no evidence that it affects dust or pollen. I have this contract mainly to have someone I can call with a problem"

"They did everything in the time that they said they would."

"technician was thorough, explained things"

"did a good inspection of my unit & did cleaning & replaced filter"

"Loveday was very pleasant and instilled confidence that he had the knowledge and skill to handle the job. This was the second maintenance visit he had made (first was in 2018) here so it was nice to have the same person again."

"Friendly, knowledgeable, and respectful"

"I appreciate the fact that Michael, as our regular technician, has a history of knowledge about our specific system."

"Mr. Bush is an experienced professional, courteous, friendly, knowledgeable adn thorough"

"Thorough check up but seemed to take a little longer than I expected."

"Polite knowledgeable technician"

"Everything was done in an efficient timely manner."

"Paul explained what he was doing and took care not to bring dirt into the house"

"Polite and professional service...."

"Zee didn't seem to want to come out in response to a warning I'd had on my thermostat. He did come, checked, and said everything was ok,and changed the filter (had been just a few months since a new one was installed. Also, both on the phone and in person, I had trouble understanding him. He complained about having to go into the crawl space."

"It was very easy to make an appointment. Last October, I had been quoted a thermostat installation amount which was still honored. The service tech , Stephen, did an excellent job. Really appreciated his professionalism. He should be used to help train new or struggling employees."

"Isaiah Parks was on time, very professional and efficient in completing his inspection. He apologized for it taking so long because he had to go back and P/U filter to complete the work, which was absolutely no problem for us. He showed us old filter and explained why we would need a new one. He made several recommendations that we might want to consider to improve our system. He was thorough and knew his business. Very pleasant and good PR manners."

"Very professional and thorough in his work and communication."

"The young man was very knowledgeable and answered every question I had."

"Technician was on time , professional and got the service done in a timely manner."

"The Service Tech was very informative and answered all my questions."

"I was how I felt. - he did a great job and was nice and friendly."

"I was going to be charged over $500 for a part that I found (OEM) online for $150, and takes probably 10min to replace. Ordered the part and will be doing it myself. The markup is insane!!! I have been with PSE for over 25 years. The maintenance plan is a good deal - but call for service outside of that, and watch your money fly away. Not happy."

"Tulasi does an excellent job. He knows he business and is able to explain everything to the customer. I will highly recomend Tulasi and Peachtree Service Experts to friends and family."

"The technician was on time and showed respect to me and my home."

"Long has been in my home a number of times over the years. He is always prompt, efficient, courteous and thorough."

"Pleasant helpful setvice."

"ontime, courteous, knowledgable"

"was on time checked every thing let me now the system seem to be working ok"

"The Technician was very knowledgeable"

"Arrived on time & got the job done"

"Rick was on time, polite, and helpful"

"Very prompt service and excellent technician."

"After they technician advised us of the condition of our unit,Michael sit down and covered our options and made suggestions. Michael was very knowledgeable,courteous and professional. Thank you to Michael and the technicians who diagnosed and arrived on Saturday to install our unit on Saturday."

"Great service he knew what he was doing"

"The tech explained everything very well and I felt he was very honest with me."

"Having the same service tech makes all the difference. Roshan is excellent at his job, and I am always happy to see him. He arrives on schedule and works efficiently."

"Very professional and always explains what he did on each inspection"

"Zee was great. Very thorough and professional!"

"Tommy always does a thorough job."

"The technician that provided my heating service was exceptional given it was his 1st visit to my home under my annual maintenance program. As you know, I have been with Service Experts for many years. Tari O. Is an exceptional employee for all the obvious reasons!!"

"He was very through and kept me informed as to what he was doing."

"Service tech was very good, but once again the proper filter was not available to complete the PM. I advised the office when I scheduled it and they ensured me that would make sure filter would be available - it was not - second time??? Office needs to get it together. It puts Tech in tough spot."

"1. Cold air is blowing out of the vendor in the kitchen area that was previous blowing warm air 2. Cable box in one of the room is not working. I believe that wire was disconnect when the duct near that room was removed. Have not had the time to call"

"Mike was on time, professional, and seemed to address the issue at hand. I say seemed because this is the sixth time Service Experts has been to my home to fix the problem."

"Tulasi appeared to be very competent and went about his business while explaiing what he was doing."

"Issac was professional , effecient, and friendly."

"Came on time, did quality work, cleaned up, all very friendly and professional."

"Service very good. Took time to check out all on system"

"Technician was on time, polite and proffessional"

"Tech was able to identify problem quickly...second callback for issues with condensate pump install last year."

"clean professional friendly and prompt"

"system went off right after the technician left. The house got very cold and I had to wait 5 hours for repairmen to show up"

"Thanks for fitting us in on a very busy day"

"Technician seemed to to need to tell me what I needed to do accomplish what he decided I needed. Not very good listener."

"Technician on time and quality work"

"Jason was professional, but friendly. He got right to work, explained what he needed to do as he had to enter or exit the house. He took his time at the end of the appointment to explain in easy to understand detail all that he did. In addition, he allowed us to visit with him a minute. We found this to be an outstanding service call."

"My tech was great"

"On time does a great job"

"Michal is a very concerned technician and very personable too."

"They did a great job as far as I can ell. However, the technician said he would show me pics of the 'after' the installation, so I could see what was done without having to crawl under the house. But did not."

"Tulesi was very thorough and explained what he did and how to contact him if the problem was not resolved."

"On Friday Jan 17th, Mike Bush, my regular technician and Sales Rep., Phil Chavez came to house. I had called because my Furnace was making a loud racket when it would come on. It was old and I knew I may have to purchase new heater/ac. Mike checked out furnace and Phil went over my options and I had a previous quote on the unit I wanted. So I agreed to purchase new Furnace and A/C. Mike said repair would be very costly and Freeon for A/C no longer available. I had Phil explain all costs and financing and picked the Plan that fit my needs and budget. On Saturday Jan 19th, it was installed by John, Robert and Romaine. They did an excellent job. Took many hours - they were very thorough and professional. I checked it all out with John when they were through and was completely pleased. The basement has never looked that good. Also, the house was heating perfectly."

"Very professional"

"Always great"

"He replaced a component and revised me about the electrostatic filters ."

"Guys acted like pushy sslesmen."

"No upselling"

"Very professional and took time to explain."

"Mr. Roshan is the best! Over the years, I have found him to be honest, dependable, knowledgeable, and pleasant. He comes in, does his job, cleans up the work area and leaves. He is an asset to your company."

"Rick is efficient, friendly and very thorough. We have had him do our service checkup before. Always glad to see him."

"Caleb was very helpfull in providing answers to me questions and suggesting strategies for our use. He was observant and respectful and clearly went above and beyond what was required."

"Wesley was terrific."

"He was on time and efficient"

"Have been with the company for years. Long is the best technician!"

"Your tech was very professional, knowledgeable and courteous."

"Ricky our technician was very nice to deal with!"

"He was very efficxient, was on time,....."

"Richard was kind efficient and even early!! He was clear and honest regarding any future issues or concerns. I was so appreciative that he wasnt bothered by my 2 dogs!"

"C Friendly, professional, knowledgeable"

"phone notification before visit, arrived on time, professional, not "pushy""

"Friendly efficient service arriving on time."

"Michel was on time and went straight to work."

"He was very knowledgeable and very helpful."

"Professional, knowledgeable, quiet, they told me what they were going to do."

"Loveday was thorough in his work, considered various alternatives to my problem 7 took my expense in to consideration."

"Explained everything - showed pictures - pleasant - not pushy"

"Tech was very attentive. Didn't judge me too harshly for waiting too long to have this tune up. Also provided some helpful info about additional services I'm considering. Also he was early! Fortunately I was home even though I missed the call about bumping up the visit."

"seemed to know what he was doing, but appointment was quick."

"I reminded when booking appointment; this was a rental and the tech would be meeting the tenant. I expected a call ahead and perhaps a call when work was done. Didn't get either call. Always had a call in the past."

"100"

"Easy to work with and seemed knowledgeable."

"Super helpful , awesome attitude , clean"

"Isaac made every effort to repair our furnace, but it looks like its going to have to be replaced. He put in many hours in his effort."

"As always the technicians are very professional and provides excellent service."

"Zee is very friendly, knowledgeable, and efficient."

"Calleb arrived on time and took the time to program my thermostat."

"Technician was on time, pleasant and professional and performed the service in a timely manner."

"Seervice was veery professional, and agent was knowledgeable and polite."

"very reliable ."

"Courtesy, efficiency, knowledge."

"Job well done"

"When I contacted you, I made it clear that the resident was a tenant. Your technician proceeded to scare him about "biological material" and led the tenant to think his health was at risk & upsell him on a UV lamp. Isn't part of the Plus service plan biocide treatment and cleaning? It says so on your web page. Maybe someone else will listen to my instructions. I will be calling to discontinue the "service". DO NOT EVER CONTACT THIS HOUSE AGAIN."

"The guy gave me a couple extra tips and was very nice to my dog. He also helped download the app for my thermostat."

"great and courteous technician"

"He is friendly and knows the systems well."

"Great Service"

"the Technician was very nice and very knowledgeable"

"Peachtree just does it right and transparency is the modus operandi!!"

"prompt ARRIVAL AND SOLVED THE PROBLEM"

"polite, he put on shoe covers (that gets extra points from me) very friendly"

"very plesant and professional"

"Service technician was compassionate, caring about doing a good job which he did, considerate about the house by wearing shoe covers, and suggested and installed a UV light to head off likely eventual problems on a relatively new unit."

"Technician was unable to correct or find the issue, did find that 2 dampers were not closing when required and that he needed someone that new the computer control system to get involved. An advanced trained technician will be here today."

"Ana Canup was very friendly and professional; took the time to answer all my questions. I had to call a few times with more questions and asked for her, she was always willing to assist. KC repaired a part in one of my A/Cs and was professional, knew what he was doing and took the time to explain to me what he did, what he found and my options."

"It was timely."

"Richard was professional and knowledgeable, friendly and helpful."

"Prompt, efficient, friendly"

"Very prompt service. Within just a hour!"

"The person showed up at the time that was schedule and he was very polite and gave us other information that would help keep our furnace operating."

"courteous and quick!"

"Tommy the tech was very nice but seemed a bit unfamiliar with the replacement newer technology. My problem is with company not tech. New replacement thermostats are way to technical - a 28 page instruction manual, should be an embarrassment to you. Also service call and install charge is bad when you consider the maintenance contract I have been paying for for 40 years."

"Joe was very professional he check the furnace and the filter was clog up that is the reason I didn't have heat in the house it's was cold the other expert tech didn't do what they suppose to do only thing the tech did is walk in and walk out of my house."

"The result for the diagnostics was switch board. However, the Tech. from the warranty company resolved within short period and the problem was faulty wiring."

"No communication. Still no heat today. I have had to initiate all calls to you and no one seems to be able to tell me what is going on."

"Stephen always kept us informed about the progress/next step of this milti-visit service call."

"The technician was efficient and polite. He explained what he planned to do, and why."

"Isaac was very professional and informative and a great personality."

"Jonah did not bring the large filter my u it needs. Each time I make the appointment I remind the scheduler about needing the 2 x 24 x 18 filter. Fortunately since the last filter replace this summer no lint had built up so a replacement was not needed.."

"Something was not working right they had to come back to fix it."

"Everything was satisfactory."

"Technician provided some future regulations on AC units. Checks were prompt. He forgot the receipt printer in his truck."

"Well Mannered man/who was willing to show cust. & explain issues about the Furnace equiptment, He spotted 2 air leaks in system which were unkn to me fixed them not High pressure"

"Very neat and efficient."

"Paul showed me all the dust in my furnace and suggested an electronic air cleaner to improve that"

"Rick was very professional and knowledgeable and was eager to answer my questions"

"Tulsy was great, on time, efficient, knowledgeable."