Peachtree Service Experts Heating & Air Conditioning Reviews

"Michal is a very concerned technician and very personable too."

"They did a great job as far as I can ell. However, the technician said he would show me pics of the 'after' the installation, so I could see what was done without having to crawl under the house. But did not."

"Tulesi was very thorough and explained what he did and how to contact him if the problem was not resolved."

"On Friday Jan 17th, Mike Bush, my regular technician and Sales Rep., Phil Chavez came to house. I had called because my Furnace was making a loud racket when it would come on. It was old and I knew I may have to purchase new heater/ac. Mike checked out furnace and Phil went over my options and I had a previous quote on the unit I wanted. So I agreed to purchase new Furnace and A/C. Mike said repair would be very costly and Freeon for A/C no longer available. I had Phil explain all costs and financing and picked the Plan that fit my needs and budget. On Saturday Jan 19th, it was installed by John, Robert and Romaine. They did an excellent job. Took many hours - they were very thorough and professional. I checked it all out with John when they were through and was completely pleased. The basement has never looked that good. Also, the house was heating perfectly."

"Very professional"

"Always great"

"He replaced a component and revised me about the electrostatic filters ."

"Guys acted like pushy sslesmen."

"No upselling"

"Very professional and took time to explain."

"Mr. Roshan is the best! Over the years, I have found him to be honest, dependable, knowledgeable, and pleasant. He comes in, does his job, cleans up the work area and leaves. He is an asset to your company."

"Rick is efficient, friendly and very thorough. We have had him do our service checkup before. Always glad to see him."

"Caleb was very helpfull in providing answers to me questions and suggesting strategies for our use. He was observant and respectful and clearly went above and beyond what was required."

"Wesley was terrific."

"He was on time and efficient"

"Have been with the company for years. Long is the best technician!"

"Your tech was very professional, knowledgeable and courteous."

"Ricky our technician was very nice to deal with!"

"He was very efficxient, was on time,....."

"Richard was kind efficient and even early!! He was clear and honest regarding any future issues or concerns. I was so appreciative that he wasnt bothered by my 2 dogs!"

"C Friendly, professional, knowledgeable"

"phone notification before visit, arrived on time, professional, not "pushy""

"Friendly efficient service arriving on time."

"Michel was on time and went straight to work."

"He was very knowledgeable and very helpful."

"Professional, knowledgeable, quiet, they told me what they were going to do."

"Loveday was thorough in his work, considered various alternatives to my problem 7 took my expense in to consideration."

"Explained everything - showed pictures - pleasant - not pushy"

"Tech was very attentive. Didn't judge me too harshly for waiting too long to have this tune up. Also provided some helpful info about additional services I'm considering. Also he was early! Fortunately I was home even though I missed the call about bumping up the visit."

"seemed to know what he was doing, but appointment was quick."

"I reminded when booking appointment; this was a rental and the tech would be meeting the tenant. I expected a call ahead and perhaps a call when work was done. Didn't get either call. Always had a call in the past."

"100"

"Easy to work with and seemed knowledgeable."

"Super helpful , awesome attitude , clean"

"Isaac made every effort to repair our furnace, but it looks like its going to have to be replaced. He put in many hours in his effort."

"As always the technicians are very professional and provides excellent service."

"Zee is very friendly, knowledgeable, and efficient."

"Calleb arrived on time and took the time to program my thermostat."

"Technician was on time, pleasant and professional and performed the service in a timely manner."

"Seervice was veery professional, and agent was knowledgeable and polite."

"very reliable ."

"Courtesy, efficiency, knowledge."

"Job well done"

"When I contacted you, I made it clear that the resident was a tenant. Your technician proceeded to scare him about "biological material" and led the tenant to think his health was at risk & upsell him on a UV lamp. Isn't part of the Plus service plan biocide treatment and cleaning? It says so on your web page. Maybe someone else will listen to my instructions. I will be calling to discontinue the "service". DO NOT EVER CONTACT THIS HOUSE AGAIN."

"The guy gave me a couple extra tips and was very nice to my dog. He also helped download the app for my thermostat."

"great and courteous technician"

"He is friendly and knows the systems well."

"Great Service"

"the Technician was very nice and very knowledgeable"

"Peachtree just does it right and transparency is the modus operandi!!"

"prompt ARRIVAL AND SOLVED THE PROBLEM"

"polite, he put on shoe covers (that gets extra points from me) very friendly"

"very plesant and professional"

"Service technician was compassionate, caring about doing a good job which he did, considerate about the house by wearing shoe covers, and suggested and installed a UV light to head off likely eventual problems on a relatively new unit."

"Technician was unable to correct or find the issue, did find that 2 dampers were not closing when required and that he needed someone that new the computer control system to get involved. An advanced trained technician will be here today."

"Ana Canup was very friendly and professional; took the time to answer all my questions. I had to call a few times with more questions and asked for her, she was always willing to assist. KC repaired a part in one of my A/Cs and was professional, knew what he was doing and took the time to explain to me what he did, what he found and my options."

"It was timely."

"Richard was professional and knowledgeable, friendly and helpful."

"Prompt, efficient, friendly"

"Very prompt service. Within just a hour!"

"The person showed up at the time that was schedule and he was very polite and gave us other information that would help keep our furnace operating."

"courteous and quick!"

"Tommy the tech was very nice but seemed a bit unfamiliar with the replacement newer technology. My problem is with company not tech. New replacement thermostats are way to technical - a 28 page instruction manual, should be an embarrassment to you. Also service call and install charge is bad when you consider the maintenance contract I have been paying for for 40 years."

"Joe was very professional he check the furnace and the filter was clog up that is the reason I didn't have heat in the house it's was cold the other expert tech didn't do what they suppose to do only thing the tech did is walk in and walk out of my house."

"The result for the diagnostics was switch board. However, the Tech. from the warranty company resolved within short period and the problem was faulty wiring."

"No communication. Still no heat today. I have had to initiate all calls to you and no one seems to be able to tell me what is going on."

"Stephen always kept us informed about the progress/next step of this milti-visit service call."

"The technician was efficient and polite. He explained what he planned to do, and why."

"Isaac was very professional and informative and a great personality."

"Jonah did not bring the large filter my u it needs. Each time I make the appointment I remind the scheduler about needing the 2 x 24 x 18 filter. Fortunately since the last filter replace this summer no lint had built up so a replacement was not needed.."

"Something was not working right they had to come back to fix it."

"Everything was satisfactory."

"Technician provided some future regulations on AC units. Checks were prompt. He forgot the receipt printer in his truck."

"Well Mannered man/who was willing to show cust. & explain issues about the Furnace equiptment, He spotted 2 air leaks in system which were unkn to me fixed them not High pressure"

"Very neat and efficient."

"Paul showed me all the dust in my furnace and suggested an electronic air cleaner to improve that"

"Rick was very professional and knowledgeable and was eager to answer my questions"

"Tulsy was great, on time, efficient, knowledgeable."

"Richard is a professional technician and I feel like he knows my furnace system and feel as I though I can trust his advice"

"Isaac fixed the problem quickly!"

"Stephen was very polite and knew what he was doing."

"Mr. Long is diligent, professional, efficient, knowledgeable, and pleasant to work with."

"Very thorough."

"Excellent!!! Role Model Thank You!!!"

"I am responding to Robby's visit the second day. The first day - 9 hours - resulted in no heat on a very cold night and a wait for a repair the next day with Robby."

"Excellent service - but outside the promised window"

"Nice professional good job"

"Isaac was friendly, personable and professional, as always."

"Knowledgeable"

"Explained things well."

"The worker was great and provider the work was professional"

"Punctual - knowledgeable - very courteous"

"Thank you for the incredibly fast response to our call for service regarding the leak in our humidifiers."

"Punctual, professional, transparent, good customer service, good communication"

"He took our concern seriously and reassured us that our unit was working well and gave us some possible scenarios as to why we may have been smelling smoke the weekend before."

"Tech was on time, respectful of my home and completed maintenance timely."

"Tech was thorough, professional and respectful"

"Very personable, efficient and helpful serviceman"

"Calleb came on time, did his job, was very pleasant,"

"Michel always does a very good job and is very nice to deal with."

"On time quick service"

"Service person was attentive."

"Because our technician # 263-00282 Michel always gives us great service ."

"He helped me reprogram my thermostat"

"From day #1 the 3 ton unit has not worked as it should. We absolutely burn up in the summer on one side of our house. At every service call, we discuss the situation with the technician. They find nothing wrong. BUT THERE IS SOMETHING WRONG. I am going to be forced to call another company."

"I was told by your technician that the furnace filter had not been changed in over a year nd that it needed to be changed. that was NOT correct. that filter had been changed in June of this year. bye the time I could locate my records, the new filter had already been installed. so, I paid $162 that I did not need to pay. I do NOT like being lied to."

"He does a great job, very intative and explains things very well."

"The Rep answere all my problems above and beyond"

"He did a thorough inspection and explained what he found."

"Tommy was on time, performed the appropriate checks,replaced the filter,and was most careful to wear booties so as not to bring debris into the hoiuse. He is highly professional"

"Tulasi answered all my questions and was very informative."

"They serve tech (salesman) went right to trying to sell a new furnace when the only failure was a flame roll out sensor. As a 28 year former employee of Lennox, its disappointing that someone would try and take advantage of my wife while I am not there. Thought Peachtree was above that."

"On time, always professional, does what needs to be done and explains what he is doing and finds"

"Pleasant and courteous"

"Stephen was very professional, knowledgeable, explaining the inspection steps."

"Regular system maintenance done and filter changed."

"Courteous, professional, thorough, timely"

"Tulasi the technician is a 10, but I do not like the company constantly pushing of a new system because freon is changing, it will not matter I know the industry. Reason I have to recommend you with caveat to people."

"Tommy has been our go to technician from Peachtree for many years. We know we can trust him to keep our HVAC systems in great working order."

"Took 2 appointments. 4 hour window no good."

"Mike is the best !"

"Technicians are always very professional, thorough, and explsin whst they're doing"

"VERY SATISFIED"

"Only problem was that my service call was scheduled from 12N-2P and the technician arrived at 3P."

"Called was prompt, polite and knowledgeable"

"I trust Mike to tell me the truth and be thorough in his service and evaluation. He is very careful and never gets things dirty or forgets to reset temps and on/off settings. GO MIKE."

"Mike is my service guy. He is prompt, professional, and a pleasure"

"On time. Friendly, very professional, neat appearance. Has been to my on several occasions."

"Calleb was professional, courteous, and friendly. He seemed to do a thorough job and was very helpful in answering our questions."

"Technician was very friendly and professional in explaining what was done."

"Paul was prompt,police and efficient."

"Quick, Efficient, Polite, very businesslike."

"Technician (Paul) arrived early, told us the problems and what was needed, them corrected them in a timely manner. Great customer interaction and good rep for the company."

"He came when he said and solved my problem in short order."

"Prompt courteous service"

"Technician was on time and did a thorough job checking out the system. He was very pleasant to work with."

"Isaac was very professional, personable and efficient."

"Tommy was courteous, and he went above and beyond explaining what areas of the heating and air need additional attention."

"Professional"

"Took his time and explained things to me."

"Very professional and courteous"

"On time and explained what was done"

"Paul arrived on time, which most service companies don't do! The furnace check was done quickly and efficiently. Can't ask for more."

"Long found a problem we didnt even know existed until yesterday morning. Thank goodness he was already scheduled for my winter check."

"on time, polite solved a filter size problem"

"He was on time, was clean, checked everything that needed checked & was friendly."

"Very Knowledgeble/extremely pleasant/took a lot of time to answer all my questions"

"Friendly, professional, and competent"

"awesome friendly service..."

"prompt and professional service. However, technician did not have ladder on truck (which is needed to reach one of our units) and did not have the correct size filters. Fortunately we had both."

"The technician was very thorough and provided excellent customer service, he pointed out helpful things to help us maximize our units efficiency."

"Isaac very professional"

"Technician arrived as promised, went right to work, and serviced my units in a timely manner."

"Custmer Service on advisingvwhen to expect technician. The technician is always very polite & does a complete inspection of system."

"I like the fact that I either get Tommy or Richard when I have a service call. I've developed a good relationship them both over the last few years and they remember me and my system."

"Great customer service."

"Very thorough and eager to explain everything."

"When scheduled asked for check list, told technician would have. When asked technician was told it was in the truck. As a consumer I would like to know what is being checked, as well as if the technicians are all following same list."

"The technician was vert personable and efficient."

"We appreciate Tulasi's knowledge and gracious attitude. We also appreciate Service Experts' consistent service, reminding us of when we need to schedule an appointment and working to help us have the technician we would like to have."

"I was told that a yearlong service contract was as $9.75 a month. He neglected to mention that it was for 10 years not one. I am 82 and may not even be in my house for 10 years. I never would have signed up for that had the technician been truthful"

"Paul did a thorough job and gave me good information on status and condition of my system."

"His work is thorough, and he takes time to explain what he is doing"

"I was not home during the service but the technician explained my situation completely over the phone"

"Mr. Mike Bush always answers my questions and concerns completely. He is always nice and neat. I always ask for him to service my units."

"Good on time service."

"easy to schedule. Arrived with notice early. Finished job efficiently and professionally"

"You guys are doing great job"

"Isaac answered all of our questions and explained anything we didn't understand. He is very knowledgeable."

"He performed a complete and very competently-performed job, and in a courteous and friendly manner answered all of my questions."

"Dispatchers gave conflicting reports on when Isaac might arrive. He was due between noon and 2. At 1:45, I saw him walk out to his truck, parked at the curb. At 1:54, I got a missed call on my phone, but apparently Isaac wasn't there long enough to make the phone ring. I called him back. He said he was on his way up. Five minutes later, at 1:59, he got out of his truck and started into the building. He brought the wrong size filter. I believe you have in your records that we use a 15x20x1 filter. This is the third time a serviceman has brought the wrong one. Also, this is the second time in a week that I have sat here waiting for a serviceman. Last week, the dispatcher didn't call. When the two-hour window was almost over, I called you and was told that the guy was hung up at his previous call. But he should be finished soon. Un huh. I called back later and somebody had decided he couldn't make it. I could reschedule for the next two-hour period. But they couldn't guarantee he would make it. That's when I rescheduled for yesterday. I asked for a supervisor, and the dispatcher told me somebody would call the next day. Didn't happen. I'm waiting for a promised call tomorrow, Fridasy, Nov. 29."

"Very nice and very thorough"

"Tech was great! Came on time, performed service quickly. He was very personable!"

"Christopher Nelson Was excellent!!! I had a flat tire while he was here, and he helped me figure out what to do. You are very lucky to have him working for you!"

"Quick response time. Excellent customer service. The job was well done and thorough."

"Easy to work with. Calleb was clearly very knowledgeable about both my furnaces."

"My technician was excellent polite and on time the whole experience was extremely pleasant. And we really appreciated The Toys for Tots part"

"When we get service done , the technician reminds me to order a new filter ( we use a different one than is usually placed by the technician) and unless I specifically say to leave the new filter or put the new filter in place until I replace with the ordered filter, it is not done. This has frequently been the case. This time the tech left me the filter. Last spring, even though I asked the tech to leave me the filter, he did not. I feel that my contract includes a replacement filter and it should be changed out or left for me to do so, pending delivery of one that I order."

"The technician explained everything he was doing and was very clear about problems he found without trying to up sell me with extra services."

"Technician was 30-45 minutes late"

"Appreciate the experience of the tech and rep. Service was complete and relatively prompt (call was scheduled for 12 to 2 but tech couldn't get to me until 3)"

"Technician arrived on time and was very thorough with the work on my systems."

"The time was to late"

"Paul did an exceptional job. He ran to Loews to get a part he needed at 6pm. Unfortunately, the part didnt exactly fit so he returned the next morning at 7:45am to fix the problem (which was above and beyond the normal maintenance. ) I really appreciated him working with my hectic pre-Thanksgiving schedule."

"Prompt, honest, thorough"

"I was not offered the choice of the less expensive filter similar to the one that was replaced, which had served well for two years. I didn't know this was available until I called the office later."

"On time and left with unit working normal."

"YOUR TECH DID EVERY THING TO ME.D A GREAT JOB AND EXPLAIN ALL TO ME!"

"I was taken back by the suggestion that I have duct cleaning at the price of $600.00. It has been quite a while since I have had a duct cleaning, but I went online to look for other quotes and this seemed to be very extreme."

"Excellent service"

"Great Job"

"The technicians were thorough, knowledgeable, and professional. And friendly and personable. I am completely satisfied with the work and advice I received."

"Richard is courteous and has a good personality. He gets the work done and does it correctly."

"Tommy is reliable. He is always here when he says he will be here. We have a contract with Peachtree Services and always request Tommy. This year we needed an ignitor for our furnace. When the part came in, Tom was right out here to put it on the furnace."

"Professional, Went about his business and told us what we needed to know about the system/"

"Came in the approximate time scheduled. Was thorough in his examination of our unit, polite and represents your company well."

"Professional"

"Our humidifier is not working. Tech said he needed a second opinion but we have not had any follow up from Peachtree"

"Stephen is very thorough and polite"

"Technician is personable. Remembers us from previous visits. Is on time; efficient; and does quality work."

"All services were done except changing the main filter. Paul did not have it on his truck. Said he would call and come back the next day. He did not. I called for 3 days until I finally was able to make an appt for the filter. Paul did not note it on his notes."

"He called ahead and was able to arrive a little earlier than the appointment time -- which was great for me. He did the work quickly, was pleasant and when I asked about duct cleaning he offered an alternative that might work much better for me."

"Efficient and courteous"

"Efficient and thorough"

"Hi did an excellent job in checking out our system and providing information about it's status. He did spend a lot of time trying to sell us a new unit while he waited for a transaction to print out. He offered a deal on automatic payment plans to save us money but didn't mention if we paid in full the discount went away."

"Tulasi was on time. Very friendly and easy to talk to. Answered all my questions."

"Z was very professional and courteous and did his job with expertise."

"Old school, excellent. Send him anytime."

"Love day is just very personal and cordial, and very competent in his work. I feel like he is a friend as much as he is a service provider for us."

"Was on time and did his job"

"On time, pleasant friendly. Thorough. Clear information on equipment status"

"The tech arrived when he said he would, was pleasant, and did the job."

"I called about noon about a notice on my thermostat saying I had a problem with my furnace. A very nice service man (I don't remember his name) was here about 1. After getting my furnace functioning again, he even helped me install the app to the thermostat on my phone."

"Attention to detail"

"Zee took the initiative to tell me each step he was going to do and then what he found."

"Mr. Kimani was thorough in completing his tasks and explained activities as he went along. He conducts himself professionally, and summarizes his visit."

"Thorough Get the techs some better technology for doing their paperwork. The current system wastes a lot of their time."

"fast friendly service"

"Nice guy, very professional"

"friendly technician....truly interested in helping and servicing my units."

"The technician was thorough and professional and did the requested service."

"Loveday did an excellent job, and he was clear and professional."

"Tulsai is my technician and he is worth the wait to get on his schedule. He provides knowledgable service and excellent customer communication."

"Toolsee is very efficient and I requested him because of the good professional job he does."

"We called in the morning to have someone come look at our hot water heater since you all installed it and were told we would receive a call to schedule a time. When we did not hear back in a few hours we called back and the lady thst answered was very helpful by checking and letting us know Zeek would be out between 3 and 5. Zeek is always so helpful and professional. He got the pilot light lit and we had hot water that evening!"

"i had an apoitment between 2pm and 4pm no one showed. so i called and Mr evans was dispatched at 430pm. arrived at 5pm and left at 630pm"

"Stephen was very polite, professional and fast."

"It was outside my time window had to call"

"Technician was polite and friendly. He asked about my carbon monoxide alarm and explained why it's better to have a plug-in model rather than a battery operated model. He also explained why it's good to have one with a digital display."

"Mike was very thorough and fix my problem."

"It is always a pleasure. Your technicians come in and get the job done."

"The service was thorough and professionally performed"

"Calleb was great"

"He was professional and explained what he was doing to the unit."

"Technician was courteous and thorough."

"I was scheduled about 10 days in advance for a maintenance check,but unfortunately the 2 prior days had very cold weather and many people had requested to have help with their heat not working. I understand the difficulty of the situation for the company and respect that those with repairs came as a priority. I did wait until 6pm for my 12-2 time. My interaction with the technician was very professional and Long came with a great attitude after working a long hard day prior to my time. Sometimes circumstances cannot be helped, but the similar thing happened at the time of my May check."

"RICHARD HAS ALWAYS PROVIDED EXCELLENT SERVICE. HE IS ALWAYS ON TIME , VERY PROFESSIONAL AND DETAILED IN EXPLAINING THE SERVICE PERFORMED AND ANY ADDTIONAL THAT MAY BE NEEDED"

"Our technician Loveday is absolutely the very BEST!"

"The representative was extremely professional and got the job done fast."

"Timely, efficient service"

"Technicial friendly, on time, and efficient. Diagnosed problem pretty quickly."

"Paul was courteous and seemed, neat and efficient."

"Quick and efficient service. Friendly."

"My technician was very polite and considerate."

"Tommy is always pleasant and professional"

"Amazing Tech!!!"

"On Time and Tulasi was polite and honest about future needs."

"I have been a client for many years and have always had a positive experience with Peachtree Service Experts and their previous entities"

"Not the technician's fault, and he stayed until the project was completed, but he was long past the service window."

"This technician is always very polite and considerate. I feel he is very trust worthy in his evaluations"

"Mr. Kumani was careful, knowledgeable, unhurried, and patient with our questions. He also explained some of the more detailed points of what he was doing."

"Arrived on time, performed work efficiently and effectively."

"very thorough maintenance program. Isaac was very professional, courteous and explained everything he did."

"Tech was on time and efficient.Also answered questions."

"You folks have always done a great job of checking everything so that we do not have any problems between check ups."

"Calleb was very polite and did the job in a timely manner"

"Tech was reluctant to install my preferred air filter and suggested a very expensive alternative."

"Great service and price"

"Stephen arrived and immediately went to work. He is very pleasant and efficient, and he made sure to address my concerns."

"Rick is thorough in his work."

"Your service technician that goes by the letter "Z" is OUTSTANDING. He is professional, and very personable. I trust his opinion regarding what I need done to my system."

"Thorough with seasonal service."