Peachtree Service Experts Reviews

"Have always received excellent service."

"Same Technician understand my system. Knowledge about both system."

"Did the work quickly and efficiently."

"We are very satisfied with the service."

"courteous & efficient service"

"Some techs are unprofessional. Luis was not."

"good service"

"Friendly and responsive technicians."

"years of great service"

"Thorough maintenance"

"Sergio and Dalton were just AWESOME! True professional craftsmen!!!"

"Very knowledgable, on time, professional ."

"My mother used them for years and she was very particular so I started using them 7 years ago and have been satisfied"

"Excellent technician"

"Pleasant and helpful technicians, furnace works well."

"Ritchie was awesome. The entire install crew were very professional."

"Always have done a great job"

"Techs on time and they were professional"

"The technician was very helpful."

"Cleaned the outside of the cooler but not the coils themselves.Didnt turn unit back on."

"The technician was excellent. Polite, explained what he was here to do. Very neat."

"I have been a customer for many years and conducting business with them is easy and affordable."

"Prompt and accurate service"

"My installation went horribly wrong. Took 2 days to complete instead of the 5 to 6 hours the salesman said it would. Company doesn't seem to care about my time or the stress and inconvenience it caused"

"Friendly, quick clean work and very professional."

"Good service. Good technicians."

"We/ve been with Peachtree SE for many years, and the service has been great."

"Good service"

"They arrived on time and did a good job."

"Walli and Josh did a great job of inspecting and explaining."

"This company has installed my air-conditioning system and has maintained it for many years. Since that moment we never have any problem."

"Timely and courteous"

"I've been your customer since 1981 albeit under different names.........u've never disappointed!!!! Wayne Kidd"

"Great service"

"Came out to give a quote and said quote would be sent within a day. Followed up twice and still never received a quote."

"Knew his job. Pleasant."

"Great timely service"

"workers were on-time, polite and did a good job"

"You have always been good to me and good technician good service every year.Tell James keep up the great work . Thank You"

"You did nothing you took me money with out any help you told me to change the boiler but some body came fix it"

"Technicians you send are always knowledgeable, professional conscientious"

"Very professional and fast service"

"Always get great service from the techs who come out to service our equipment."

"The Technician was prompt, excellent communication skills, also very through. Excellent job knnowledge."

"The techs delivered the service as scheduled, on time. They were proficient in installing and replacing the equipment.."

"Friendly, knowledgeable, professional technician."

"Very professional and courteous always polite and on time"

"Efficient and professional"

"My service technician was great."

"Because your Techs are fantastic!"

"Excellent technician!"

"High professionalism of performance"

"Always fully explain work that will be done & the results of the"

"Because they have always been reliable for me."

"Wali our Tech and Tyler Shomake our sales coordinator were both very knowledgeable and gave great suggestions how best to address problems."

"Marlin promptly assed our problem and went right to work to correct it. He was extremely polite and professional in every way."

"The maintenance tech was professional. However we are still upset about your salesman who sold us our new heating and air system and promised us free maintenance for the life of the system and after it was installed your company did not honor that. That was the sales pitch that convinced us to buy the system for which we paid $11,000 cash."

"Always have had both quality product and service."

"Waiting on written report for my units and statement of what is wrong with the units, from your team. Need this so I can submit to my home warranty company to see what portion they will cover."

"Always efficient. Good attitude."

"efficient and courteous service"

"Service was handled well"

"We have had excellent service from your company for decades."

"fast and high quality service"

"Service was performed in a timely matter. They called to see if I were available for an earlier time, they gave a 20-30 minutes notice and I accepted."

"Your service has always been prompt; My AC and heating work well and I am very happy with the results."

"Technician was great"

"Isaac Fuentes and Zee did an outstanding job. Really appreciated their professionalism."

"When purchased new unit was told only about Advantage plan, lam not pleased with payment plan. Also l have a whole house dehumidifier and have had a lot of problems with it, not very happy with this system."

"Went above and beyond their duty. Very very pleased with them."

"I got a second opinion from another company who made another diagnosis and did not try to sell me something I did not need"

"Peachtree Service Experts sends excellent technicians, the work done is very good and the prices are reasonable."

"The technician shows customer care and concern for his customers and is very knowledgeable."

"Quick response, conscientious technician"

"your managers don't return telephone calls. Its been 3 weeks with the same issue . Still not resolved"

"reliable, with company many years"

"Because your company switched to Lenox, After 19 months the blower motor and control panel had to be replaced. Three months later you had to replace the control panel again.I would recommend your service, repair, and customer service but not Lenox products..I will stick with your company (been a customer for d30 years} until my units die because of your service."

"Freddi provided excellent customer service, he is knowledgeable and informative."

"I was very pleased with the service, but please have Wila (I hope I did not misspell his name) use deodorant I do know it was a warm day"

"Courtesy of the Tech. Answered all questions and was on time."

"Courteous crew and responsive to our needs."

"Always on time and very professional."

"Very courteous, helpful and thorough."

"Mr. Kimani kept us informed regarding the work. Communicated clearly. Arrived promptly and completed he work in a timely manner."

"Our Service Rep was overbooked, so didn't make it until 5 instead of between 2-4. Wish the CS would have let us know this, but he was great and worked hard, was friendly and answered my questions, ,even though late on a Friday. All of the calls and reminders drive me crazy"

"I have been a customer for 34 years, since the business was owned by Macy's. This is the longest business relationship I have had on a continual basis with a company. Your technicians are knowledgeable, professional and courteous. Your customer service is truly that; you make sure that my system is operating efficiently with your season tune-ups. The technician who was here recently Mr. Jonte Berry was on time and answered some questions I had with details and completeness. We had a long conversation regarding my purchase consideration of an ultra-violet tool to reduce mold near the coil area. I really appreciated his patience in explaining this issue to me. It has been a pleasure doing business with you."

"on time, friendly and professional"

"Jones was professional and informative"

"Good service"

"The guys were knowledgeable and answered all my questions."

"Prompt professional service"

"Youve serviced our hvac equipment for a very long time and youve done a very good job keeping it running."

"Respect . excellent customer service"

"The technician was nice, professional, and thorough."

"Great service. I had a new system put in. There was a issue after the installation but they addressed it immediately."

"The technician was great. He is our preferred technician and knows us."

"Mr.Zee did a great maintenances. He came on time, and completed all maintenance need for my system. I thank to him very much."

"service is fine. nice and knowledgeable technicians."

"Technicians were thorough & on time"

"I have used your company for years. Several years ago I signed a long term contract and you installed the furnace and air conditioner at that time. Didn't know you did plumbing as well."

"Great service! I am very happy I chose Peachtree Experts."

"Reliable service for over a decade"

"Weve had at least three appointments for the same issue and its still not resolved. The technicians also suggesting duct cleaning, which we did, and our downstairs heat still does not work when its cold outside. Weve had a great experience up until now, but at this point were very frustrated and running out of patience with this issue. Our house has been 50 degrees (or sometimes colder) for months now and nobody who comes out can seem to figure out why."

"Extra filters werent provided until I called the office a 3rd time."

"Great customer service!"

"Very through work"

"Peachtree Service Experts got it right! Service technician Ramesk is outstanding! Great customer service! My heat was not working and I called Peachtree Service Experts. They sent Ramesk out and I was overall pleased with the service he provided. He kept me up to date with what he was doing and why. My issue was a little more complex than initially thought and it took 3 days to resolve however, I was pleased with his honesty and his overall ability to resolve the issue. He kept me in the loop so there was no second guessing about whats going on. Professional, friendly, respectful of my home, my time and he wore booties over his shoes. Great technician are hard to find so when you get one that meet and exceed your expectations its like Christmas! Thanks Peachtree."

"Great service at all times. Zee & Roman were exceptional."

"KC provided great customer service. He listened to my concerns and educated me about features of my system. He was very knowledgeable and professional! Thank you KC!"

"Did a great job."

"I have been happy with the service and equipment provided by PSE"

"Service has been great"

"I receive excellent service & customer service. Staff always helpful. Kwame, the service tech, was very good at doing my yearly maintenance."

"They were very efficient."

"Professional, dependable and knowledgeable"

"Very professional and courteous"

"Always good service. Dependable"

"He found the problem, corrected it, and left."

"Reliable and have been using this service for many years. Have referred Peachtree Service to family members"

"PH&AC is always honest, prompt, and helpful. Josh and Joel (I think?) were every bit of that."

"The attentiveness, professionalism and speed of the work that was completed is very appreciated and didnt go unnoticed"

"Excellent service"

"Loveday is wonderful"

"Been with Peachtree for decades. Jose and Lamont did an excellent job, on time and within the time frame that it might have taken to clean my vents. Showed me pictures of inside the ductwork."

"Customer for over 20 years. Always receive great reliable service."

"Friends and I don't talk about our HVAC systems."

"Peachtree Htg and air is steadily fixing our problem HVAC"

"efficient and courteous service"

"Technicians are prompt, proficient, and personable."

"Expectational service every time I need them ! Easy communication, fast action !"

"SVC Tech Showed at Door UNANNOUNCED!????as The Opposite of What I Requested 2 days Prior Setting Appt w/ MANY Yrs Helping me> WONDERFUL Dispatcher Anna Assured me he would Call 15-30 Mins out AND 2 Phone Talks w/ Boss Tyler of Technician> BOTH that Morning & AGAIN 30 Mins Out REMINDED him to Tell Tech to Notify!! ALSO Discussed this by Phone w/ Administrator Sarah MANY Times this POOR POOR Communication between Depts in these TWICE Yearly Visits !! Makes me FURIOUS???? & VERY CLOSE to Dropping you all after 12 Yrs this House & 10-15 Yrs at Prior House! RIDICULOUS Results over Such a SIMPLE REQUEST ????"

"Both Huy and Eric were very professional and explained in detail the work they did on our systems. Both were also very personable"

"Always punctual, always thorough and professional."

"quality of service"

"Knowlede of tecs and , good work on time"

"Good Technician"

"Technician was knowledgeable and very helpful."

"good over all service"

"So far your services have been great."

"Easy to deal with."

"The tech did a great job and was very respectful"

"On time and do excellent work"

"Excellent equipment, excellent service, excellent technicians"

"The person serviced quickly and was neat and friendly."

"Professional, friendly, affordable"

"We have been customers for many years; we trust the technicians that service the equipment in our home and feel that they always do an excellent job."

"Stephen is our service expert. We trust and depend on him."

"Met with Comfort Advisor on 2/6/2023 however, as of 2/8/2023 I have not received his detailed proposal."

"years of excellent service and customer support"

"Peachtree Service has serviced our HVAC system for decades. They are responsive and professional."

"Always very professional and they explain everything to me."

"quick and easy scheduling, prompt attention, customer friendly,..."

"There should always be room for improvement."

"The expert left dirty footprints upstairs. Since I am in a wheelc hair I did not see it but was told about it later when a friend stopped by."

"There has been repeated lack of follow up and disorganization from Tyler Shoemaker"

"Expert technician, timely service"

"Im a long term customer, and PSE usually does a good job."

"call out repair was handled in timely manner, and repair made."

"Don't think I have had a bad experience with the company outside of an appointment reschedule due to some miscommunication"

"Succinct and professional"

"Great job"

"On time and proficient"

"I have recommended you"

"Prompt service. Excellent technician"

"Very professional"

"Very professional installation! Had HVAC in College (Mechanical Engineering) and spent 5 years as a Sales Engineer for a local Industrial Supply house that sold (among many other things) large building HVAC equipment."

"Your technician was very knowledgeable and helpful."

"They were nice, quick, and seemed really knowledgable"

"The young man who came this time was excellent. I think I already completed this survey and named him in the first survey. Unfortumately I tossed his name after that. But, he was polite and knowledgable."

"Great Tech"

"Professional, friendly and prompt. Excellent customer service and manners."

"Always receive professional service from the technician."

"KC and Eric arrived on time and resolved my issue."

"Marlin was excellent and Knowledgeable. He followed up with me several times, communicated well, and explained all items clearly. Marlin clearly cares about customer service and made us feel as if our job and satisfaction was important to him."

"Zee, my service technician is very knowledgeable, and I have appreciated his servicing my system for many years now. I know I can always count on him."

"professional, knows their business. Honest."

"Tech249 he is an awesome tech"

"everything went great"

"Explain contract and repair details."

"Tech was on time and performed the service quickly and professionally"

"We were missed informed information about the second system we got. We were never told that we were leasing the system. The agent that came out did not tell us we leasing. We didnt found until I call to how much we owed any we was told that information. We do disappointed and feel we are stuck. We had this system for 4 years and we are this. We are very hurt about this."

"Always get the best personal service from KC."

"My technician was very knowledgeable. He arrived on time and explained his procedures plainly so that I could understand."

"Our technician, Loved Mtuanwii, was so professional and knowledgeable. He solved all of our problems."

"Did not clean outside units. Said it would be done next time. Service visit was finished significantly quicker than usual"

"Stephen always provides exceptional service! He is professional, efficient and very pleasant!"

"We have always gotten good service from the Peachtree Service Experts staff. Jonte Berry, our technician this visit, was knowledgable, polite, and a good representative of your company."

"Professional, prompt, clear and patient explanation"

"Been a Peachtree customer for over 30 years. The company has gotten too big and lost its personality."

"Steff is efficient and very friendly"

"Same day service call!"

"Technicians were thorough and efficient with great customer service"

"They have been reliable"

"efficient service and maintenance of equipment since the purchase and installation"

"David did a good job."

"long time customer. Very satisfied with your service"

"The technician was not only punctual, but knowledgeable and courteous."

"Tech was on time and courteous and professional"

"Yall came out on Christmas Morning!"

"Service person was on time, explained his procedure. Also explained the need for duct cleaning as a health aid."

"Service was efficient and good."

"They did a great job. In and out."

"Great personal service."

"Very reliable company"

"Service was fast and professional, the workers are very respectful and clean."

"loveday was very thorough and informative. he was clean and courteous"

"Quick service and quick to respond"

"Im very satisfied with ur serviceThanks"

"Always always leave room for improvement"

"Excellent service. Friendly knowledgeable technicians. Friendly office staff."

"He explained everything he was doing and proved choices for replacing the thermostat upstairs."

"We have had a problem with the HVAC which has finally been fixed. If the AC works when the weather warms up, I would consider changing to a 9-10, but only if we can have the tech Rakesh manage our maintenance. While all persons that I have spoken with during this long process have been very pleasant, Rakesh has been the one person who communicated with us about what needed to be done and how it was going to be accomplished. He has been a pleasure to work with."

"I've been impressed with everyone who's come out to the house so far from PSE (especially Hoyt!!) but I've not been impressed by the service coming out of the home office in terms of communication and scheduling."

"On time, work accomplished and left, What more could you ask?"

"Professional"

"The repair worked and the technician was helpful"

"you guys are very proffessional and courtious"

"Service is always promptly available. Service techs are always professional and personable."