Peachtree Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 12,307 Reviews
ralph B.
avondale estates, georgia
"The tech couldnt resolve the issue with the two alert codes on a newly installed unit."
donna S.
brookhaven, georgia
"Response time, notifications along the way and excellent customer service. Abdul is so thorough in tracing problems and economical resolution"
william B.
dunwoody, georgia
"Long time client....always receive great service"
andrew H.
alpharetta, georgia
"Corey was great"
rosalind V.
tucker, georgia
germaine S.
snellville, georgia
"Professionalism, Attention to detail and informative."
john T.
ellenwood, georgia
"tech was great"
tim M.
norcross, georgia
fran N.
tucker, georgia
"Excellent customer service"
iris 0.
decatur, georgia
daniel G.
roswell, georgia
"The technician was knowledgeable and informative. He found an aging problem with the gas furnace burner plates and recommended that we consider replacing our 20 year old Lennox HVAC system and explore the Peachtree Advantage program. We did so and and are in the process of replacing the old HVAC with new Lennox components."
charles H.
atlanta, georgia
jim T.
lawrenceville, georgia
ken B.
johns creek, georgia
stephen D.
decatur, georgia
"Timely, respectful and did thorough job."
mary B.
duluth, georgia
"Tony & Mike were very personable & professional. The transition from our old system to th Lenox was seamless. They timely & efficient. No complaints."
bryan B.
dunwoody, georgia
"Phong is a professonal"
gena C.
atlanta, georgia
"Excellent!"
patricia G.
atlanta, georgia
sung kim K.
tucker, georgia
"Good standing technician and to service satisfied! Thanks well trained to representing "Peachtree service Experts.""
kathy K.
atlanta, georgia
"Always the best service."
emilia c. R.
tucker, georgia
dorothy S.
tucker, georgia
"No problems"
phyllis H.
grayson, georgia
"Not only a friendly service department but the technician, Isaac, is intelligent and a pleasure to speak with."
nancy B.
decatur, georgia
"Jason was very knowledgeable and took the time to make sure I understood the issues and solutions. He appears to be a problem solver"
carolyn S.
decatur, georgia
"very pleasant seemed to know what he was doing."
carolyn C.
atlanta, georgia
"Solved the problem. Did an excellent job. Explained what was done. Very polite and courteous."
joe C.
atlanta, georgia
"Really like Loveday. He is a trusted professional."
john R.
lilburn, georgia
"Tmely/fast service."
edward svitil S.
alpharetta, georgia
"A bit late due to extensive work at previous home. Michel and office called twice to let us know and we said there would be "no problem"."
rutledge G.
avondale estates, georgia
"the young service man was very nice, He came in and out in a very short while and appeared to do all that he needed to do. Ive always been pleased with your service!!!!"
lenwood poole P.
roswell, georgia
"Professional and courteous"
leisa B.
dunwoody, georgia
virginia S.
decatur, georgia
"The only thing that prevented my scoring a 10 was communication. The office called me on the day of my appointment to say that the technician was running late and would contact me when he was on the way. I did not hear from the technician, he just arrived. It was inconvenient but did not affect the service in any way."
lois N.
atlanta, georgia
james K.
atlanta, georgia
"Technicians were very friendly but disconnected our alarm system, which killed the battery, which caused us to have to have a technician come out to the house (cost us $100). We also had a problem with our gas line immediately after installation, had to have Atlanta Gas come out to fix it. Would be great of Peachtree would reimburse us for that - I would raise my survey result if that were the case."
james B.
norcross, georgia
ralph S.
cumming, georgia
"The tech worked diligently to locate the problem and to repair it. It wasn't easy from theme it took to locate the cause of the outage with no error codes available."
susan L.
peachtree corners, georgia
"Zee called to tell me he was on his way. He was very knowledgeable and professional."
mary cannamela C.
cumming, georgia
winston C.
tucker, georgia
irv Z.
dunwoody, georgia
"Don't know to which service you are referring"
lisa M.
stone mountain, georgia
"Mr. Loveday is my preferred technician and he always does a great job!"
joyce K.
atlanta, georgia
"Anthony and Phong represent Peachtree Heating & Air in the best way. They are knowledge about their work and can explain in detail. They care about their customers safety and brought to attention a dangerous situation without pressure how to get it resolved. They are the best."
dianne S.
duluth, georgia
"He did a good job!"
margaret T.
decatur, georgia
"He was early, got the job done and was very pleasant to talk with."
tony S.
lilburn, georgia
"This visit our technician called ahead an was able to arrive much earlier than schedule, which was nice."
tom B.
decatur, georgia
"Franco was seemed very thorough and has a great customer service personality. I really liked him being my techn."
maryanne D.
lawrenceville, georgia
"both men came on time.....worked at a steady pace and were very polite and helpful. they took the time to show me how the thermastat works"
jennifer V.
sandy springs, georgia
"Both Eric and Isaiah were very professional and answered all my questions"
ann K.
atlanta, georgia
"Excellent customer service"
jeff C.
lawrenceville, georgia
"Technician was on time and courteous."
mary B.
snellville, georgia
anthony G.
atlanta, georgia
mr s luwemba L.
stone mountain, georgia
"He did a good job.."
gretchen D.
stone mountain, georgia
"right now, everything is running smoothly. I hope there is no more problems since it is only 5 yrs old. was purchase through you all. I have had a lot of issues in the pass. I had to spend more money. not going through that this time"
katrina R.
johns creek, georgia
"Very courteous, and took the time to address our questions."
mary M.
atlanta, georgia
"On time and polite"
mary B.
atlanta, georgia
lawrence O.
alpharetta, georgia
"Service and technician were great; found the promotional communication to be a bit deceptive ($69 for check-up - language should call out 'per unit' so as to be more transparent). Found this to be a bit dishonest, but did not impact the service received. Company should strive for more transparency in promotional communications."
shirley G.
lawrenceville, georgia
"Always very professional"
webber A.
roswell, georgia
"The technician came for regular maintenance, ended up doing a small repair but left a wire unplugged which resulted in them having to come back. We've been using Peachtree for a number of years and have been relatively satisfied."
mercer H.
atlanta, georgia
"Always courteous, professional and competent"
jerry S.
lilburn, georgia
elizabeth P.
lawrenceville, georgia
"He was well informed and was efficient"
marsha L.
decatur, georgia
"David was very polite, inspected the hvac and repaired quickly ."
jean B.
johns creek, georgia
charles G.
chamblee, georgia
"Been a Peachtree Service customer for many years. Tulasi is a very dependable and professional service man."
debbie B.
lawrenceville, georgia
"Tech arrived timely, he is always friendly, he is familiar with our home, went straight to work checking our systems."
dr. pamela L.
decatur, georgia
"Loveday is always pleasant and thorough."
mr godwin G.
atlanta, georgia
catherine G.
dunwoody, georgia
"Stephen is a good technician. He is knowledgeable and personable."
brian W.
lawrenceville, georgia
"After my annual inspection I was told the heat exchanger had a hole in it and the furnace should be replaced as soon as possible. This was confirmed by a supervisor who was called to reexamine the heat exchanger. I asked for two estimates, one for replacing the furnace in its present location, and the other for replacing the furnace but in a more central location in the house. I got one estimate with a price range that seemed very high. I've since had five inspectors from other companies examine my heat exchanger with mirrors, cameras, and a CO detector, All of them agree there are no cracks or holes in the heat exchanger and no CO detected being released into the house. Their estimates for replacing the furnace are less than a quarter of the lowest price your team quoted.me. It seems your inspector's, and the supervisor's, visual examination was wrong and gives every appearance of having been a case of your team trying to drum up an overpriced and unnecessary furnace replacement. I will be reporting this to the BBB."
elizabeth S.
marietta, georgia
"Was on time -called ahead and performed the work well -was also courteous explained everything"
peter B.
norcross, georgia
"I put in the required two appointments dates only to receive an email telling me that those two dates were unavailable and so you told me when you were coming instead!"
sherry M.
dunwoody, georgia
"Technician was timely & explained what he was doing. He was extremely polite at all times."
teresa H.
lawrenceville, georgia
susan H.
chamblee, georgia
sandra R.
snellville, georgia
"On time. Took care of units and answered any questions."
diann K.
atlanta, georgia
"I had a confirmed appointment 9/22/21 between 10am-12pm and missed work to be available for technician. At 12:20 (as I was getting ready to go back to work), the tech called and said "I'm here!" without any apology or justification for not notifying me about a delay. I called P'tree's number and was told a supervisor would call me back in 20 minutes. Instead, received call several hours later which I didn't answer because I was at work. The follow-up note by a P'tree employee stated "technician delayed due to weather" (which was NEVER shared with me) and that I declined service. No mention that there had been NO communication and no explanation from your company. Again, I missed work because of this appointment that never happened!"
tim M.
lawrenceville, georgia
"Two of my credit cards were declined on you end. Was charged for both on my end. Have to followed up now to confirm only one charge went through."
andrew M.
atlanta, georgia
gerald downey D.
lawrenceville, georgia
"Prompt service within the appt window/"
doris N.
winder, georgia
"He did a very good job in a very friendly and pleasant weay."
david B.
lilburn, georgia
"Loveday is always friendly, professional and thorough. Having Chris with him was a plus."
dan O.
peachtree corners, georgia
stan/avra H.
flowery branch, georgia
bonnie M.
duluth, georgia
"He was professional and explained everything he did. Called when he was on his way. I like that."
karen P.
johns creek, georgia
"Polite, efficient"
carolyn M.
atlanta, georgia
"Good service"
valerie H.
stone mountain, georgia
"Stephen was thorough and explained everything before he did and after he completed the maintenance"
geraldine R.
ellenwood, georgia
"Tech is knowledgeable about his job duties, always do a very thorough job and make sure everything is working properly."
kathy W.
roswell, georgia
"On time, professional, knowledgable"
lois S.
atlanta, georgia
"While I was very satisfied with the service and was prepared at the two-hour window, I would have appreciated a heads-up call that the technician was on his way."
joyce S.
norcross, georgia
"Prompt and respectful"
kathleen M.
atlanta, georgia
"Because the technician Tulasi Ghimirey, was great."
chris V.
alpharetta, georgia
ken G.
alpharetta, georgia
"COURTEOUS AND PROFESSIONAL"
dianna S.
norcross, georgia
"Technician was polite and knowledgeable."
janet H.
stone mountain, georgia
"Although the technician arrived during the specified hours, I had asked, and expected, to be notified at 404-647-3244 at least 30 minutes prior to arrival. Neither the technician or the office called to advise me accordingly. I am the landlord and would like to be present whenever any work is done or recommendations are made. If I am not present, I cannot rate the level of service, other than knowing that the technician actually showed up."
hortense M.
roswell, georgia
"Technician performed his job in a professional manner."
walker I.
roswell, georgia
"our technician, Michaele, is the best! When he has serviced our HVAC system, we know that everything has been taken care of properly!! He is also very personable, a wonderful representative for Peachtree Svc Experts!"
jaquelin G.
stone mountain, georgia
"THe service man and his associate were very polite and seemed to be thorough."
virginia R.
atlanta, georgia
"He was thorough & courteous & nice!"
myra G.
atlanta, georgia
"Corey did an outstanding work that was needed in my house."
marciano G.
avondale estates, georgia
"Pleasant, friendly, professional service."
ted D.
decatur, georgia
"This was a routine heating system check, and it went quickly and Isiah knew what he was doing. Seemed like a nice young man and I would not mind having him as my regular 'tech'."
charles B.
suwanee, georgia
"Tulasi came the first day and was extremely professional and caring. He discovered a serious problem and brought Isaac in by phone and then both came back the next day. It took many hours but solved the problem. Like Tulasi, Isaac was also extremely professional and caring. Great service techs."
carolyn F.
snellville, georgia
tom Y.
decatur, georgia
"Mr. Loveday is always most helpful and offers great upkeep suggestions."
georgainne D.
alpharetta, georgia
"Your tech man did well, HOWEVER, i made my appt. the week of Sept. 19th, the teach was not informed. Appt. was 12 - 2pm on the 27. I had to call the office at 2:30 asking where he was. A supervisor called back at 3:30 and the man arrived at 4:30. Something went wrong on your end. tsk tsk."
leslie brooke S.
suwanee, georgia
david U.
lawrenceville, georgia
"Knowledgeable and friendly tech."
brian C.
atlanta, georgia
mr romain R.
stone mountain, georgia
"ON TIME,EASY CONTACT TO OFFICE"
steve T.
atlanta, georgia
"Normal maintenance/check-up was fine, but troubleshooting issues giving recommendations they seem more intent on convincing customer to upgrade his/her equipment. Pricing is quite high about double some other companies."
sandra A.
suwanee, georgia
willie jones J.
stone mountain, georgia
"Knowledgeable nate certified tech. Cares about my systems. Good customer skills."
ron D.
atlanta, georgia
"experise"
ichiro M.
decatur, georgia
"Technician did a good job but he arrived after 6p instead of within the 2-4p window I had scheduled. I wish that someone would have called me with a new Estimated Time of Arrival so that I would not have had to stay at home all day."
jean C.
lilburn, georgia
"Job well done, Tulasi"
mike A.
brookhaven, georgia
"I feel totally ripped off. I was charged $99 for call-out (as was explained when booking the service) and then charged another $150 for them finding the fault and $68 for 2 replacement filters!! I was then told the only answer was to either replace the whole HVAC system or spend hundreds of dollars on a replacement control board. Another HVAC repair person found a work-around in half the time and it cost less than the visit from Peachtree Service Experts while actually solving my problem."
charles M.
decatur, georgia
"Expected technician between 10 AM & noon, arrived about 2 PM"
ann H.
duluth, georgia
"Stephen quickly took care of the item I had asked about."
barbara N.
lawrenceville, georgia
"I was led to believe the heating unit could explode so that Peachtree would get a sale."
john K.
alpharetta, georgia
"Isiah was vert thorough in his inspection of my heating systems"
arthur B.
stone mountain, georgia
john G.
decatur, georgia
"Steve was very professional, friendly and informed me throughout the servicing."
linda P.
snellville, georgia
"Corey was very polite, knowledgeable and professional. Best tech yet."
jim K.
dacula, georgia
siddharth S.
cumming, georgia
john M.
roswell, georgia
"Arrived promptly and did their work in a professional manner."
donna T.
stone mountian, georgia
larry W.
atlanta, georgia
marilyn flurry F.
cumming, georgia
"Thje representative was very courteous and did his work efficiently."
katie L.
stone mountain, georgia
"Ever since PSE was bought, they have bombarded me with calls for the Spring and Winter servicing. It gets annoying."
james E.
atlanta, georgia
"On time good service"
bobbie W.
loganville, georgia
michael Z.
atlanta, georgia
"technician was very thorough with his inspection work"
patricia M.
decatur, georgia
"He was polite, courteous and very efficient. If I weren't leaving Georgia I'd ask you to send him all the time."
linda W.
snellville, georgia
"Mr. Loveday always does a complete job of the equipment and shows me what needs to be done."
sharon S.
lawrenceville, georgia
"Because Steven is very professional and takes time to explain the process"
mr nazario N.
snellville, georgia
michael D.
suwanee, georgia
"Corey was very professional and did an exceptional job"
lois S.
snellville, georgia
"Technician was very thorough and answered all my questions and concerns."
paige W.
decatur, georgia
janis G.
tucker, georgia
phyllis S.
marietta, georgia
keith G.
roswell, georgia
"Technician was great although very behind schedule."
erlene W.
lilburn, georgia
"Tulasi got right to the issue and resolved it quickly"
jan W.
suwanee, georgia
linda B.
duluth, georgia
"KC is friendly and efficient as always; Josh presents well and answers all of my questions."
michael murray M.
atlanta, georgia
roland H.
stone mountain, georgia
"He was straightforward and very knowledgeable about his job and profession Very pleasant attitude"
joel J.
lawrenceville, georgia
"He went the extra mile to fix a problem that has existed since it was installed. It made the unit much quieter,"
eric P.
atlanta, georgia
"On time as expected. Neat, friendly."
sneh D.
lawrenceville, georgia
"COREY WAS KNOWLEDGEABLE AND ANSWERS ALL MY QUESTIONS. HE MADE SURE TO WEAR MASK AND WEAR COVER ON SHOES"
richard P.
duluth, georgia
"Great job."
ashley T.
duluth, georgia
cynthia J.
cumming, georgia
"Professional, through, and on time"
barbara B.
roswell, georgia
"Steven was very thorough and let me know the step by step process."
paul M.
duluth, georgia
"Performed service in a professional manner. Very pleasant attitude and asked questions"
kirsten J.
sugar hill, georgia
mrs sanyika S.
stone mountain, georgia
"Service was as expected based on my previous experiences."
genn L.
buford, georgia
"Very personable and professional. very thorough"
john D.
stone mountain, georgia
"The technician was helpful and informative"
rhavynn D.
atlanta, georgia
jeanette G.
marietta, georgia
georgia D.
atlanta, georgia
"Zee examined the boiler, turned up the thermostat and checked all the radiators to make sure they were operating. He recommended getting a carbon monoxide alarm and suggested where to place it. He explained the "mini-split." He took time to get additional info from Josh on that ."
nancy H.
decatur, georgia
judy L.
doraville, georgia
"Very satisfied. Stephen's inspection revealed the source of the problem, and his explanation was clear and concise. He was able to arrange for Anthony to speak solutions almost immediately. Anthony was able to give us options and arrange for installation the following day. As a result we were able to have our problem resolved within about 24 hrs. We were very impressed with their professionalism, attention to our problem, and concern to get it rectified as soon as possible. We are very pleased with the service you have provided us through the years, and glad to recommend your services."
wayne k.
johns creek, georgia
"Paul was the epitome of a Company representative = skilled, courteous and professional. If possible, I'd like for Paul to continue to be assigned to service my equipment."
elaine E.
atlanta, georgia
"Great to work with"
dan N.
atlanta, georgia
sandra M.
doraville, georgia
"technician was very courteous and explained what he was doing."
john R.
atlanta, georgia
"Did a thurough inspection."
ferris B.
doraville, georgia
"I was very please with the attentiveness of the service technician to detail and completeness. He was careful to wear his mask and did not track in outside debris."
lynda T.
decatur, georgia
"Very professional."
patrick H.
duluth, georgia
sherry W.
decatur, georgia
"Knowledgeable, prompt and efficient. Stoney is all that."
howard S.
monroe, georgia
keller W.
brookhaven, georgia
"Carlos was very thorough and did an amazing job with helping us rectify a/c issues. He even went ahead and assisted us with getting set up on a maint. plan"
synergywindows S.
roswell, georgia
"Carlos was excellent at keeping me informed on what was being done and what needed to be done. He also worked very hard to get everything done in a timely manner. Russell has been fantastic at answering any and all questions I have. and very prompt at getting technicians out to our office."
joe B.
atlanta, georgia
"Job was well done-----The job was done in orderly manor"
doris S.
lawrenceville, georgia
"He was excellent"
charles jr J.
decatur, georgia
"Professional and complete job"
karen T.
marietta, georgia
"On time, efficient."
clinton conley C.
norcross, georgia
"KC provides personal and professional service. Very proactive with information regarding how to maintain maximum usage from our system."
karen H.
alpharetta, georgia
"The second service man did fix the problem"
eugene R.
lithonia, georgia
"Very satisfied"
morna F.
atlanta, georgia
"Technician was on time a d very informative and helpful to me in explaining my new system. He also listened and fully understood my issue with the system."
suh S.
atlanta, georgia
"Corey was extremely helpful in identifying the problem with our HVAC unit. In addition to fixing the problem, he explained to me in detail how to prevent future problems with our unit."
phillip H.
duluth, georgia
robert M.
atlanta, georgia
"Tech was professional and knowledgeable."
carolyn R.
atlanta, georgia
harry c B.
dunwoody, georgia
"Stephan did an excellent job on handling our repair. He was very thorough, informative, and polite. He went the extra steps in explaining what he was doing, recommended some suggestions for operating the finer points of the system. He also did a very thorough cleaning of both units. I would like him to do all my servicing from now on. Thank you"
royce P.
gainesville, georgia
"Ebony, the receptionist, was so friendly and helpful in explaining the services and assisting me with scheduling my service. Michel, the service tech, was outstanding. I have never seen a service tech take such time and work so hard on doing a basic service and maintenance check. He was polite, professional, and just am exemplary service tech."
hillary N.
chamblee, georgia
diane C.
marietta, georgia
"Very courteous and on time."
russ R.
dunwoody, georgia
julie C.
atlanta, georgia
"Tommy immediately figured out why the AC fan had been squealing ever since our previous service visit. He was very knowledgeable and fast. I would have marked "10" above, but the fact that the first team left something squeaking kept me from giving the high rating."
barbara R.
lawrenceville, georgia
"Tommy is always friendly, polite and professional. He has been servicing my HVAC for many years."
mark W.
atlanta, georgia
"The politeness of the two technicians."
john R.
dunwoody, georgia
"Very helpful, very efficient"
john F.
lawrenceville, georgia
joyce S.
norcross, georgia
dan W.
lawrenceville, georgia
sue B.
decatur, georgia
"Loveday has been our technician for several years and he is always polite, courteous, informative, hard working, and good! fixed things so our air conditioner was running again. did not feel ripped off, felt like he did a good, honest job"
scott S.
duluth 30097, georgia
"The technician, Tulasi Ghimirey, did an outstanding job on this service call. He was very professional, knowledgeable, and friendly. He represents your company well."
peter B.
tucker, georgia
"Techs were friendly and professional."
hugh E.
milton, georgia
"Did the job"
mr miller M.
stone mountain, georgia
"The technician was knowledgeable and provided help information."
beverly R.
dunwoody, georgia
courtney H.
stone crest, georgia
"The technician was very informative and took his time while delivering service"
ralph/jean S.
lawrenceville, georgia
"The Tech was very polite and perfection"
tanya Z.
atlanta, georgia
"Zee was very courteous, thorough, promt and informative."
rhonda slade S.
decatur, georgia
"Stephen was professional and thorough. He answered all of my questions."
russell R.
dunwoody, georgia
"On time, knowledgeable, and pleasant"
joyce S.
norcross , georgia
pamela O.
lithonia, georgia
nancy S.
grayson, georgia
"Came promptly and solved issue"
kenneth T.
decatur, georgia
"He came on a Sunday morning and analyzed the problem and solved it in 30 minutes."
myrna A.
dunwoody, georgia
"The technicians were very good. Seemed to be efficient and professional."
richard B.
alpharetta, georgia
"Service was on time and very thorough. Technicians answered any questions that we had, and Amber was simply amazing."
vincent S.
lawrenceville, georgia
"Timely response to my initial call. Thorough explanation by Amber of various options. Timely, FAST, and PROFESSIONAL installation of the new AC & furnace."
lynn C.
lilburn, georgia
"I realize that the technician did not hear the noise(very high pitched screaming), however, we did not feel comfortable that the new system was safe since the noise begins and stops randomly. His advise to record the noise was somewhat helpful"
patricia gunter G.
sandy springs, georgia
"Tulasi always does a complete and thorough job for me and he is always courteous."
alexander S.
lawrenceville, georgia
"Technician prove himself a very knowledgeable professional, informing me of everything I need to know about my system"
susan B.
lawrenceville, georgia
larry G.
atlanta, georgia
"Technician was very thorough and considerate."
patrice B.
dunwoody, georgia
"Vee was very helpful"
laura W.
stone mountain, georgia
"Professional, courteous service"
debbie M.
doraville, georgia
"I am very satisfied with my new furnace and StratosAire. I can already tell the air is cleaner when I breathe. The technicians all did a great job. The only concern I have is that my new furnace is not resting directly on the floor. It is sitting on 4 large styrofoam blocks. I asked the technicians if that was safe and they told me it was. I am concerned that the styrofoam will disentegrate over time and the furnace will tip over and fall down. Is this normal for the new furnaces to have to be seated on styrofoam blocks? If it is do you have blocks made of a more substantial material that can replace the styrofoam?"
jaffar K.
atlanta, georgia
"Sergio and Armando were very thoughtful, kind and respectful."
samuel M.
lawrenceville, georgia
"I am ok with the intallation of Furnace but I have an issue with uncomfortable strange noises after installing Furnace. I called yesterday and sent a technician to check it, but I am still waiting. 'Your installer did good job'"
mike S.
stone mountain, georgia
"Tumie was very courteous and professional"
beverly H.
dunwoody, georgia
charles S.
alpharetta, georgia
"Very thorough friendly service"
christian v.
peachtree corners, georgia
"outstanding service like always"
steve S.
dahlonega, georgia
"I requested Service for my GE Standby Generator and service tech was to call me between noon and 2 PM. Finally received a call about 6 PM and the tech said he would be out to fix my air conditioner and knew little about how to work on a generator."
susan L.
decatur, georgia
dianne D.
decatur, georgia
"The technician was so respectful of my home and his job."
frank M.
norcross, georgia
"Very nice Man also very Professional and did a detailed inspection of the equipment."
elizabeth S.
atlanta, georgia
"Called and arrived at time he said he would. Very professional and respective of an older adult explaining what needed to be done."
michael L.
atlanta, georgia
"Not our usual technician and he was not sure why was there. Made my wife a little nervous."
curtis C.
decatur, georgia
walter R.
doraville, georgia
sonia H.
lawrenceville, georgia
"Zee was very thorough and methodical in figuring out the issue and then fixing it."
catherine R.
alpharetta, georgia
"KC was very professional and knowledgeable He explained to me exactly what he was going to do"
jane W.
atlanta, georgia
"On time for appointment. Diagnosed problem. Had to order part and came back only two days later to complete repair. Very pleasant, helpful technician."
jay W.
atlanta, georgia
jonathan W.
atlanta, georgia
pam S.
lawrenceville, georgia
"Professional and courteous"
christine S.
stone mountain, georgia
kathleen S.
lithia springs, georgia
"The workers were courteous and professional!"
william R.
dunwoody, georgia
lynn H.
avondale estates, georgia
margaret G.
decatur, georgia
"Polite and thorough."
roy D.
atlanta, georgia
sandra E.
doraville, georgia
herman G.
stone mountain, georgia
"Cary was very professional"
gayathri T.
suwanee, georgia
stephen F.
decatur, georgia
"What was supposed to be a service call turned into a high-pressure sales pitch. The technician arrived WITH a sales rep (!?!?). I had to endure a heavy-handed sales pitch not unlike a buying a car. The difference being when you go to a car lot, you expect it. This was in my house! I was not even given the option of repairing my existing equipment. I said I wanted to think about it for a few days, but I was not being heard. I feel I was pressured into an enormous purchase which has caused a great deal of stress afterward. I have since cancelled the transaction."
geraldine P.
snellville, georgia
mary B.
lilburn, georgia
"technician very helpful"
cecilia C.
woodstock, georgia
"Awful salesmen"
deborah P.
atlanta, georgia
"Tulmi found the issue and explained to me from start to finish what he was doing."
katzman B.
alpharetta, georgia
"Z is always very polite, gets his job done efficiently, and clearly explains what he has done."
walter J.
lawrenceville, georgia
jaime B.
atlanta, georgia
david B.
canton, georgia
"Great service"
karen T.
marietta, georgia
chris V.
loganville, georgia
milagros A.
norcross, georgia
karen C.
dunwoody, georgia
"The men were polite, patient & thorough."
seokho L.
sugar hill, georgia
"Paul did not properly diagnose, mishandled and did not order a filter replacement. In the end, I found the faulty part and fixed it."
david M.
lithonia, georgia
"Nick was punctual (and wore booties and a mask), He listened well and explored the problem carefully, consulted with a senior tech (the problem was. bit perplexing both to me and him) and, once diagnosed, got it fixed quickly and neatly. He was easy to work with and I will be requesting him for any future service called. Note: the reason I am answering "NA" to the "good value" question is that I don't of a point of comparison. But I definitely thought the price was fair."
steve D.
doraville, georgia
"Stephen showed up on time, was courteous and professional, worked quietly and efficiently and answered my questions. Very positive experience."
john C.
cumming, georgia
"From the CSRs to the techs everyone is professional and courteous."
mary E.
decatur, georgia
linda W.
marietta, georgia
"Been using Peachtree since I purchased my home 21 years ago. The service techs have always been professional, respectful and have taken the time to explain what they were going to do and answer any questions I have had."
lewis G.
tucker, georgia
"Technician was excellent. Very professional."
anita S.
cumming, georgia
beverly L.
powder springs, georgia
"The driveway and parking area were littered with pieces of insulation, plastic, a battery, and PIECES OF SMALL GUAGE WIRE AND PIECES OF SMALL METAL BARS!! The metal trash is most concerning because it could possibly cause damage to tires!!"
shirley D.
loganville, georgia
"Very courteous and knowledgeable."
alan B.
buford, georgia
"Paul did an outstanding job with his professionalism, his pleasant demeanor, and his knowledge. He was able to diagnose and fix our AC problem in no time."
pamela H.
stone mountain, georgia
"The serviceman was punctual, attentive, knowledgeable and efficient."
kathleen S.
lithia springs, georgia
pam W.
atlanta, georgia
"Quick response, thorough diagnostic approach"
jeff R.
decatur, georgia
"The technician was a little later than planned. But everything else was fin e."
william keels K.
decatur, georgia
"HE WAS VERY COURTEOUS AND NEAT WE FELT HE WAS VERY KNOWLEDGEABLE OF HEATING SYSTEMS. HE EXPLAINED ALL THAT WAS DONE."
bob L.
tucker, georgia
"Came out on short notice and fixed the problem. Stephen was great. Kept me updated all the he way."
mary ann H.
atlanta, georgia
"I am very satisfied because Mr. Roshan is knowledgeable about the equipment he services. He makes helpful suggestions when needed, He cleans up his work area. He is honest and polite and an asset to your company. You are fortunate to have such a dedicated employee. HE deserves a raise!!!"
john J.
ellijay, georgia
"The service Tulasi knew what he was doing. Repaired out problem in a timely manner. Thank You Tulasi"
ms taylor T.
snellville, georgia
"They were able to identify the problem and get the unit up and running"
donna S.
marietta, georgia
"The young man seemed very knowledgeable about what he was doing"
randall S.
gainesville, georgia
"Excellent all the way around. Although Michel was running a little late, the dispatcher kept me posted. And I very much appreciate the same-day service."
steven T.
alpharetta, georgia
"Timely"
roy H.
decatur, georgia
"Wife is seriously ill. David checked HVAC outside and under house w/out needing to enter house. David talked to me upon arrival & upon completion by telephone as I requested. Excellent attitude and workmanship by David."
dave S.
doraville, georgia
"Courteous, professional, knowledgeable, good communication"
harvard S.
duluth, georgia
"Very professional,knowledgeable, and provided concise info in solving the problem area."
randy S.
cumming, georgia
"Stephen contacted me while on the way with an accurate ETA. He explained each step of the service on both units and what each step was for. When he finished he provided a comprehensive status of both units."
mary cannamela C.
cumming, georgia
lanier hospita H.
sugar hill, georgia
"Russell goes over and beyond to make sure all issues are handled in a timely manner and worked well with the owner and manager to get everything running perfectly."
jay lendon L.
doraville, georgia
"The technician was very good. We were glad to get on the schedule so fast. We did think the charge was high, especially the extra charge to "touch another unit"."
loretta M.
snellville, georgia
"Very helpful and answered all my questions great job"
lizzie residenc R.
atlanta, georgia
"Stephen investigated and found the problem with the mini split and was able to fix it."
gary B.
roswell, georgia
"Very knowledgeable, knew what he was doing."
gary johnson J.
roswell, georgia
"Prompt as promised and fixed problem"
faye B.
decatur, georgia
josephine A.
decatur, georgia
"Zeehan is a very competent individual. He explained what was wrong and needed to be corrected. He explained what he was doing and why. He is a caring individual and a great person. Be proud to have in on your staff!"
robert E.
dunwoody, georgia
"He was very informative of what we needed to have done on our unit and left us information- visual so we could see what needed to be done to our unit."
craig D.
lilburn, georgia
rodney H.
decatur, georgia
"Stephen was exceptionally courteous, efficient, and professional. Couldn't ask for more!"
robert F.
norcross, georgia
"Knowledgeable and courteous technicians fixed my problem in no time at all"
jay W.
atlanta, georgia
karen P.
conyers, georgia
matt T.
roswell, georgia
andrew E.
atlanta, georgia
"The technician told me that the fan motor on my AC unit could not be replaced because of how old the unit was and also told me that the universal/rescue motors weren't compatible because of how old the unit was. He said my only option was to replace my entire AC system. The sales representative that was with the technician then proceeded to try and sell us an entire new system. I decided to get another opinion and the next company that came out told me that the rescue motors were compatible, that they had a common one in stock that was compatible. They replaced it the following day in less than an hour and my system is working perfectly again. I spent $800 replacing the motor instead of the $16,000 your team tried to get me to spend on an entirely new system."
margaret D.
decatur, georgia
"Very thorough"
lynna M.
norcross, georgia
"Appreciated polite, professional, informative help. Thank You"
edward W.
norcross, georgia
steve B.
lawrenceville, georgia
albert G.
decatur, georgia
"Lovejoy is always very professional and efficient."
rick H.
johns creek, georgia
gail A.
atlanta, georgia
"Technician was on time and corrected the problem even though he had to go for a part."
nancy G.
atlanta, georgia
"The service, once it happened was fine, although I still doubt that the water issue was from the main drain in the building. The service call was scheduled from 4 to 6, I was called at noon saying someone could come sooner, and I said fine. That never happened, I had to call 4 times to get any idea. Both :Paul and steven arrived at8:00 not acceptable... a call or two would have been helpful. Our tenant in 404 usually goes to sleep by 7;00!!!!!"
deanna W.
atlanta, georgia
john M.
atlanta, georgia
norma W.
loganville, georgia
"He was there on time and was very thorough."
david K.
lawrenceville, georgia
"Excellent Service"
vreni L.
atlanta, georgia
lauren V.
tucker, georgia
"Jason was very thorough, courteous and he even washed off the units! I dont think anyone has ever done that before and I was very impressed with all the care, time and effort he put into everything he did. Thank you Jason!"
pritesh P.
atlanta, georgia
"Everything was explained and done as expected"
kate C.
atlanta, georgia
"Two no shows. No call backs. Dispatch did not listen to my clear instructions for the need of a ladder. Wasted my and technicians time. Repeatedly had to call. Ultimately no one showed up."
deborah D.
duluth, georgia
"During the removal and installation process the technicians left a hole in my hallway wall as well as a huge scratch in the paint. The wall needs repairing and painting. We were told someone would call us the. next day to schedule repair. We have not heard from anyone.........."
jane R.
dacula, georgia
"Timely response, courteous service, knowledgeable expertise."
susan L.
decatur, georgia
debra O.
decatur, georgia
mr. johnson J.
smyrna, georgia
"Jason fixed A/C drain that was not fixed during two previous trips."
morris j dawson D.
stone mountain, georgia
"Technician arrived as promised, found and fixed the problem most efficiently."
atabang E.
lawrenceville, georgia
"The Technician was very polite and knowledgeable about the job."
anthony S.
dunwoody, georgia
"Your techs are very pleasant and are willing to have conversations, which In appreciate. They don't mind me being nosy as they work. As for the remaining - We have been with Peachtree for nearly 20 years. Need I say more? Good people and solid service."
bruce C.
lilburn, georgia
"Technician was professional and courteous."
doug P.
johns creek, georgia
"KC did good job"
brian S.
flowery branch, georgia
"Problem WAS resolved but I felt 'gouged' by the final bill. I also purchased the PM contract ( reasonable price ) but will definitely shop around before I ever consider your company for repair services. After price checking competitors I discovered that I paid as much as $ 150.00 more than I should have to diagnose and replace a defective condenser. I am unable to provide feedback on question 7 because I am unqualified to determine it the work was quality or dependable."
gail A.
atlanta, georgia
"Technician showed promptly 07/26/21. Made some phone calls to consult someone about our A/C problem (iComfort alert Error Code 411). Our A/C was not cooling, but the tech got it to working again.he said he thought the problem was solved. However, today 07/29/21 has returned for the third time in less than 6 weeks."
russ R.
dunwoody, georgia
"Knowledgeable friendly prompt"
john C.
cumming, georgia
candy W.
woodstock, georgia
"The tech worked for hours the first day until after 6:30 and came back the next day to figure out where the coolant was leaking. He was polite and dedicated to finding the problem"
cindy C.
decatur, georgia
richard K.
marietta, georgia
"Preston was excellent."
irina K.
atlanta, georgia
alyson M.
lilburn, georgia
"we were so grateful for the wonderful, quick, service... our air was NOT working they fit us in the following morning... great service!!!"
alberta darcel mason M.
stone mountain, georgia
"Excellent customer service"
sandra A.
suwanee, georgia
bonnie B.
milton, georgia
"Satisfied"
esther D.
atlanta, georgia
"Friendly respectful service"
patrick D.
buford, georgia
"The technician was very professional and courteous. He listened to what The problem was and immediately started to repair the problem."
john H.
lawrenceville, georgia
"Tech on time and quick with good personality"
robert C.
marietta, georgia
ann R.
gainesville, georgia
"David was very patient with all my questions and thoughtful."
chrispin E.
winder, georgia
"The technician came to my residence on a Sunday to fix our issue."
darrell B.
dacula, georgia
"ZEE WAS VERY GOOD AT HIS WORK."
jim P.
smyrna, georgia
"Robert was intelligent, personable, and explained the problem. Very impressed with him."
patrick H.
tucker, georgia
frank P.
avondale estates, georgia
"Explained any potential problems and how to remedy them."
elizabeth N.
stone mountain, georgia
"He came on time and was very polite and knowledgable."
william B.
dunwoody, georgia
"KC explained the problem with our water heater and was able to fix the issue right away"
shakeel M.
atlanta, georgia
sima C.
atlanta, georgia
"It seemed as if the main focus was our having to replace the system, not trying to repair whatever "damage" there was that they identified."
laura K.
loganville, georgia
"I now know why theres a humidity problem in the house."
randall B.
dacula, georgia
"Stephen had to come at 9pm in the rain. He was very polite, professional and was committed to getting it repaired."
lynda S.
smyrna, georgia
"The attic door didnt close properly after they left. I was supposed to get a call from a technician to fix it but a week laterstill no call. The guys who were here were good tho so Im positive about them."
clyde B.
atlanta, georgia
"He checked and re-checked everything!!"
bruce L.
dacula, georgia
"The service tech was very through and was willing to answer all questions"
cherelynn W.
atlanta, georgia
ashley J.
stone mountain, georgia
"David was on time and super friendly"
eddie C.
fayetteville, georgia
"WE feel the service was good !"
ming C.
decatur, georgia
"The problem was identified fine, but charged and spent time on non-related."
janice W.
atlanta, georgia
"Corey Johnson was very professional as well as very pleasant and accommodating. He was very knowledgeable and efficient. He went above and beyond the call of duty. I asked him to explain the steps he was taking to do the maintenance. He did an excellent job in his explanations and demonstrations! Thank you, Corey!"
shirley M.
stone mountain, georgia
"Phang was the second technician in 2 days who had difficulty determining what the issue was with our outside a/c unit. He went a step further and contacted a resource by phone to discuss other possibilites and was able to determine it was a dirty contact. Thankful for his due diligence."
charles J.
lawrenceville, georgia
"The tech signed my receipt with "covid 19". I am Asian i find that very offensive. I called and filed a complaint I am waiting on a response back"
linda W.
marietta, georgia
"All of the service techs were professional and courteous. Explained what they were going to do and cleaned up after."
m. holcombe H.
decatur, georgia
"He listened and resolved the issue"
thomas seeley S.
roswell, georgia
"Did a great job"
richard M.
atlanta, georgia
lester R.
lawrenceville, georgia
"Your technician was unable to repair the unit he had no idea of what to do I am not happy"