Peachtree Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 9,762 Reviews
patricia S.
tucker, georgia
kathleen H.
atlanta, georgia
"After the technician finished and brought the payment processing, I asked him if he cleaned the coils on the air conditioners outside. He said no that we didn't have a spout. I pointed out that we do have a spout and long hose, if he had merely asked he would have learned that. Had I not known from years of service from Peachtree that the coils are supposed to be cleaned I would not have asked and he would not have done it. I was very disappointed."
clarence B.
acworth, georgia
dan W.
loganville, georgia
"Technician explained everything."
dave C.
chamblee, georgia
"Juan was efficient and courteous and wore a mask (was supposed to) ..shoe coverings...pleasant to work with"
gerry grimes G.
norcross, georgia
"Very thorough. Pleasant visit. I don't give 10s."
jean B.
alpharetta, georgia
"Very friendly,and helpful"
robert W.
dunwoody, georgia
mary cannamela C.
cumming, georgia
"He came at the very end of the time window, and he might have been a little rushed, as I had to take my wife to a dr's appt."
waring murray M.
lawrenceville, georgia
alan F.
conyers, georgia
"Stoney is always very courteous and professional. He provides great service and info on my equipment."
jane C.
atlanta, georgia
"Courteous and informative."
melissa O.
decatur, georgia
"On time, professional and created task in a timely manner."
nancy R.
lawrenceville, georgia
christian damm D.
norcross, georgia
"Issac is friendly and knows our family. It is always great to see him."
cathy J.
lawrenceville, georgia
mr. golomb G.
sandy springs, georgia
tracey B.
ellenwood, georgia
"This service has never let me down. Service techs are always courteous and informative."
will H.
snellville, georgia
ken C.
duluth, georgia
jim G.
norcross, georgia
"Michel is always great to work with and is friendly and gives good tips to keep the units working right."
tony S.
suwanee, georgia
argie S.
dunwoody, georgia
"Efficient & nice"
robert T.
atlanta, georgia
joybeth F.
kennesaw, georgia
"Got a whole new unit installed Tuesday, it shorted out same day was fixed for a few hours the stopped working. Fixed Wednesday and stopped working again. Fixed again Thursday and again has stopped working. Its Friday and Im waiting again for it to be Fixed....."
susan B.
lawrenceville, georgia
"Michel has always given us the very best care for our heating and air system from day one."
cheryl I.
tucker, georgia
imani S.
lithonia, georgia
melvin M.
atlanta, georgia
"It took several trips to our house to fix ;our air conditioner. Finally, KC finally fixed it. One person was supposed to come and he never showed up."
rosalyn A.
tucker, georgia
arnaldo G.
norcross, georgia
herbert A.
atlanta, georgia
james M.
lilburn, georgia
charles B.
atlanta, georgia
sherry H.
alpharetta, georgia
michael C.
lilburn, georgia
"Stephen tells us what is in the future for our older system as he maintains it in good working order."
david M.
norcross, georgia
bonnie H.
suwanee, georgia
"Technician Robbie was very professional and knowledgeable."
j schultz S.
atlanta, georgia
bonny R.
lawrenceville, georgia
"$350 charge for a $50 part. Rip off. Part they replaced 2 years Ago they replaced again!"
linda M.
suwanee, georgia
mike Y.
dunwoody, georgia
shelley A.
dunwoody, georgia
charles M.
atlanta, georgia
"Long is the BEST...... professional, polite, knowledgeable and always punctual."
jerry S.
dunwoody, georgia
harris R.
decatur, georgia
"on time, courteous and thorough"
andrew V.
atlanta, georgia
"Dirt left on carpet and filter on unit was not changed."
gina A.
johns creek, georgia
sandy P.
decatur, georgia
robert delorme D.
stone mountain, georgia
"very personal men who took plenty of time to explain what was being done and what needed to be done."
walker I.
roswell, georgia
"Michel does a very thorough job, We are confident that everything has been taken care of when he finishes. Very professional but also very personable, a great combination! He is an excellent representative for Peachtree Service Experts!"
gary M.
decatur, georgia
"The technician arrived at scheduled time and immediately began his tasks."
alyson M.
lilburn, georgia
morris R.
atlanta, georgia
maria W.
tucker, georgia
mrs oho O.
decatur, georgia
andrew V.
atlanta, georgia
"Dirt left on floor from crawlspace. Filter not changed on newer unit."
sherry W.
chamblee, georgia
"on time, very efficient and knowedgeable"
don T.
grayson, georgia
carole A.
lithonia, georgia
"Everything was good."
joanne K.
alpharetta, georgia
"Michel has been to our house before. He is always so kind and provides pictures of any issues. He is efficient."
robert H.
buford, georgia
"professionally installed our new Lennox furnace/ac"
lorraine F.
stonecrest, georgia
"Well, I appreciated the overall professionalism and safety mechanisms that was extended especially during the Covid 19 pandemic. Mr Rozier, was very knowledgeable about product and services and took extra time to answer all of my questions and concerns."
sherry hall H.
buford, georgia
mara E.
norcross, georgia
"Tommy is my go-to, long time trusted technician and Michael provided thorough, knowledgeable advice for upgrading my ancient system in the not so distant future."
jan W.
suwanee, georgia
rhonda J.
lawrenceville, georgia
annie J.
conley, georgia
"Because the technician, did a good job. He was polite & respectful."
robyn D.
bethlehem, georgia
fred F.
atlanta, georgia
susan L.
decatur, georgia
tom L.
lawrenceville, georgia
"The tech was clean, pleasant & knew what he was doing."
leroy F.
stone mountain, georgia
"A four man crew arrived at appointment time and went right to work putting drop clothes down and covers over their shoes. They completed the installation promptly and cleaned up all the trash and hauled off the old system"
virginia R.
atlanta, georgia
"Good job mask,etc"
jane T.
sandy springs, georgia
"The technician did an adequate job. We did not receive a phone call confirming when he would arrive. He arrived after the two hour window. Also, he was quite rude about social distancing.....if he asks you to come closer to look at something and you do what he asks, then he gets on your case, that is inappropriate behavior."
sid B.
atlanta, georgia
"Troy was great. Friendly and courteous. He found that my outside fan wasn't working and discovered my breaker had tripped. He came in and told me....i went to the breaker box, flipped the breaker, and the fan started working. I was charged $87.00 for "fault find" which was about 3 minutes of work. I know he did what he was supposed to do with the charge, but I feel that was quite expensive when I did the "repair"myself by flipping the breaker. I wish I had known the unit was not working. I would have done that myself. $87.00 is a lot for that particularly issue. I expressed my feelings to Troy. He understood, but claimed that "fault find" charge was required. As a customer for many years, i was just a bit surprised about this."
martha K.
decatur, georgia
jennifer J.
atlanta, georgia
mollie R.
atlanta, georgia
"KC has been to our house many times and is a thorough and experienced service person."
william F.
dunwoody, georgia
"Rep was very professional and friendly"
sandra R.
snellville, georgia
"Did the usual stuff."
gary A.
duluth, georgia
"good job"
robert sullivan S.
johns creek, georgia
meriel G.
atlanta, georgia
"I thought everything was fine until I discovered yesterday (5/21) - almost a week after they had been here - that the technicians not only left the door to my crawl space open (placed against the house - completely removed from the doorway), but they also left the light on in the crawl space. NOT ACCEPTABLE!!!"
john R.
atlanta, georgia
"You are a shell of a service company you once were."
mr luczak L.
atlanta, georgia
"They were extremely polite, professional and just all around good people. They made the whole experience very enjoyable."
genn L.
buford, georgia
"Tommy is very knowledgeable and personable. Efficient and professional"
candy J.
lilburn, georgia
"Recognized technician, always friendly and professional"
beverly R.
dunwoody, georgia
"Tulasi did an excellent job !!!"
marianela A.
loganville, georgia
"He was great!"
larry S.
oxford, georgia
"Professional service with 6 feet distance."
sherman jr J.
doraville, georgia
"Technician kept me informed as he serviced the unit."
jane dixon D.
duluth, georgia
"I had him to do only the outside. I am sure that he did an excellent Job!"
tom V.
atlanta, georgia
"Tommy Jennings"
stephen E.
lawrenceville, georgia
jean C.
decatur, georgia
"Called to schedule biannual checkup appt for future and received service later in same day requested."
gary M.
brookhaven, georgia
"Great tech guys and great saleman"
sherri B.
gainesville, georgia
"Michelle is so respectful yet personable. He does an awesome job."
randall S.
gainesville, georgia
"Michele is excellent. I'm always glad when he's my technician for a service visit. He's polite, efficient, and honest, I feel. Always a pleasure."
michael T.
alpharetta, georgia
"Zee has been my A/C & Furnace Technician for a few years & he is Good as Gold ?. He is very professional & proud working for Peachtree Heating & Cooling. Great Personality & down to earth. In my book... Zee is a KEEPER to have as an employee in your organization & deserves a Raise !! Thanksss: Michael Terrell Alpharetta Ga."
marianela A.
loganville, georgia
"He was very good."
kenneth T.
lithonia, georgia
leon C.
buford, georgia
"Always room for improvement!"
sandra M.
doraville, georgia
donna F.
duluth, georgia
"Juan was courteous, friendly and professional. He put covers over his shoes when he entered my house."
donald W.
smyrna, georgia
"Service was completed in a timely manner."
sandra A.
suwanee, georgia
sarah E.
dunwoody, georgia
"I just sat and reminded the men where the thermostats were"
richard B.
roswell, georgia
larry C.
decatur, georgia
"Furnace now works like a charm, thanks to Mike."
charles W.
lithonia, georgia
"All went well."
mr. johnson J.
smyrna, georgia
dennis W.
sandy springs, georgia
"Fixed problems quickly. Was professional at all times"
brian C.
atlanta, georgia
"Polite, considerate"
armando B.
atlanta, georgia
carla S.
atlanta, georgia
roselena L.
lawrenceville, georgia
"Technician called prior to arrival and arrived soon after. Service was completed, including cleaning the compressor outside."
ernest O.
lithonia, georgia
kenneth T.
decatur, georgia
"Came on time, got down to business, dd not waste any time."
eleanor K.
stone mountain, georgia
jeffery L.
decatur, georgia
"Completed work expediently and addressed questions."
richard R.
fayetteville, georgia
jim H.
stone mountain, georgia
"Tulasi has always been very professional and respects his clients. He knows his business and gets right to work.He will answer your questions and give advise that will help to prolong your unit's service life. He is a good man!!"
anne B.
lawrenceville, georgia
"Tommy always does a very excellent and very professional job."
kelly R.
peachtree corners , georgia
"Terrible. Quoted a price by Lori in accounting for initially $0 for an inspection of our units. Then she calls back this past Thursday and said it will be $39 total. Not per unit. So whatever keep our appt for today. Low and behold the technician tries charging $70 per unit. Nothing noted in our account. So then I call and they speak to a manager who says sure do $39 a unit. I said they quoted me for $39 TOTAL. Your service rep said a manager would call back. Nope no one called back. Not only that your guy didnt show up within his scheduled time. And I paid $200 more than quoted. Absolutely will not be getting a quote for a new unit from yall. And definitely wont sign up for our membership again"
gary A.
sandy springs, georgia
"1. he rang the doorbell three times 2. I never received a receipt for his work 3. I was told he was brand new which gives me no confidence 4. He kept insisting that we have two hvac systems when we have 3"
catherine J.
avondale estates, georgia
"Jason arrived without the box of filters I had notified your office about when Making the appt. He called his manager and went to get a box. He was not made aware of the need for a new box. This has happened three other times and so your company gets a failing grade."
katie L.
stone mountain, georgia
lenwood poole P.
roswell, georgia
tom C.
dunwoody, georgia
"Did not arrive during the allotted time. I took the day off so I could be home when the tech was scheduled to arrive. I had to reschedule. I don't appreciate someone else deciding to waste my time for me! Your company use to be very reliable, but evidently a new change in leadership decided to compromise that trait. While I use to recommend your company, I can no longer do that. I'll continue with my service since I've prepaid for my plan. After that, it will depend on what you do going forward!"
jessica L.
atlanta, georgia
"Steven brought the larger filter with him, which was very much appreciated.. It took a while for me to tell him how he could get here and where to leave his truck, bur it is not easy for your staff to service midtown addresses."
sharon B.
stone mountain, georgia
tracy B.
sandy springs, georgia
jennifer T.
atlanta, georgia
"The technician took his time and did a great job."
nancy S.
flowery branch, georgia
"We trust Tommy as he has serviced our home for years."
patricia M.
tucker, georgia
marylee M.
decatur, georgia
"The Service Provider was on time, professional, and pleasant. He did not waste any time. He also answered my questions. I have used your company for many years. I have recommended your company often."
lyndia S.
stone mountain, georgia
"Service was as expected."
building l.l.p. L.
atlanta, georgia
pernell S.
alpharetta, georgia
"Very professional"
michael J.
norcross, georgia
"Zeeshan was very helpful and seemed to truly want to do a good job."
norman M.
dunwoody, georgia
"Isaac has been our technician of choice for over 5 years. He is courteous, competent and knowledgeable. I believe he is a "straight shooter" and provides me with accurate knowledge, analysis and recommendations ."
joe B.
atlanta, georgia
"Came on time, friendly and responsive, knowledgable, checked system, found problem, fixed problem and thanked us for being their customer."
major R.
atlanta, georgia
"Listens and thinks"
anita E.
lawrenceville, georgia
"Tech K.C. on time. Great job as always"
dorothy W.
brookhaven, georgia
"The technician was very helpful in answering my questions regarding our older unit."
ms lawrence L.
atlanta, georgia
jb L.
marietta, georgia
hugo M.
decatur, georgia
"Attention to detail, helpful suggestions"
community cap C.
decatur, georgia
"Ricky always finds the problem and fixes it! Hes on time, professional, and great!"
allison V.
austell, georgia
ferdinand J.
ellenwood, georgia
"Mr. Long possesses the face of a very trustworthy person, which is very important to me. this tech was very knowledgeable and professional and courtesy! need more like him!"
jennifer P.
suwanee, georgia
"Stephen is very thorough when checking our 3systems!"
allen M.
atlanta, georgia
"tech was on time nd did a great job of servicing during this sheltering times"
robin H.
powder springs, georgia
ricardo V.
atlanta, georgia
"technician was late for appointment. Was supposed to show up sometime between 2 and 4, but did not receive confirmation of appointment until 3:45, and tech did not show up until 5:30 pm"
ellen A.
decatur, georgia
"Great technician"
mary D.
suwanee, georgia
"very knowledgeable and courteous"
ruth paradice P.
dunwoody, georgia
"The technician was very professional and polite. Explained the vent outside - w it as needed. Was not persistent about additional services but explained the purpose."
jeff B.
roswell, georgia
"Technician is amazing."
jerry R.
lawrenceville, georgia
"Satisfied Customer"
john S.
suwanee, georgia
john R.
atlanta, georgia
"Knowledgable tech followed all required procedures and solved the problem."
darryl W.
douglasville, georgia
michael S.
decatur, georgia
"Quick efficient safe"
kimberli/ patrick P.
gainesville, georgia
"Cameron was very thorough and professional."
darlene M.
atlanta, georgia
mike B.
dacula, georgia
"I was shocked when both technicians showed up at my door last week without a mask or gloves, and they were going to be entering my house. I regret not asking if they had any to put on. Then, after they left to get a part needed for the repair, he walked in my front door with out knocking. Had he been working at my house, without leaving, I would not have minded, but he left and I thought it was my son coming in the front door."
nicole T.
atlanta, georgia
"The technician discussed the repair with a tenant and then called and told me the owner my customer wont be satisfied if you dont make the repairs that I am recommending I had to let him know that I am his only customer and that it was inappropriate to discuss with a tenant"
tim M.
norcross, georgia
"Tech came, did his work and left.....easy and efficent"
annie E.
decatur, georgia
elbert C.
mableton, georgia
"Courteous, accommodating. I was working from home and they were respectful of the noise, and my time. Carlos came over the next two days to program my theromastat."
bruce H.
dunwoody, georgia
douglas brown B.
norcross, georgia
"Showed up on time explained what he was doing and efficiently did the jt"
paul C.
peachtree corners, georgia
"Stephen came out for the diagnosis and was very professional and concise on what the symptoms were regarding the faulty AC unit. He provided an honest response to address the long term fix for the problems. JImmy Wise was fair and took his time to go through all the options with me, and did his best to work with me on a reasonable option."
fran P.
atlanta, georgia
"Paul did everything he could to service the unit and solve the problem that the AC was not coming on."
marilyn K.
duluth, georgia
"Very efficient and polite"
barbara S.
atlanta, georgia
"Service was okay service at peachtree is not like it was sunce signing up"
russ R.
dunwoody, georgia
"On time and efficient"
james valentine V.
sandy springs, georgia
"Solved difficult problem with our furnace, however app't was originally 6 to 8 on Friday night. Did not arrive until 10 Sat. morning . Cold house overnight."
george W.
tucker, georgia
"Stephen was very professional. He called before coming to our house and arrived promptly. He explained everything very clearly and made sure the system was operating perfectly."
sara N.
dacula, georgia
"The tech ( Cameron Jones) was very knowledgeable and explained everything he was doing."
judy J.
decatur, georgia
"Good work by Mike. He is polite."
steve K.
buford, georgia
"very through and professional"
willie jones J.
stone mountain, georgia
"excellent service provided"
duane W.
tucker, georgia
"Very professional, friendly, called ahead when on way, made suggestions with alternatives. Always ask for Tulasi."
charles H.
duluth, georgia
"Couldnt help us get the date corrected on thermostat yall installed in 1/18. Every time it is set it jumps several hours."
deborah S.
decatur, georgia
"the service the arrival time was as stated!"
gloria adams A.
atlanta, georgia
"Thorough assessment of problem. Replaced defective part and provided thorough instructions."
gene L.
atlanta, georgia
"Safe quick and professionally did my job"
gretchen K.
decatur, georgia
"Knowledgeable professional"
sandra A.
stone mountain, georgia
"Excellent customer service Always receive customer service call before coming."
valerie H.
stone mountain, georgia
"Mike did a professional job and we were very pleased!!"
alan N.
norcross, georgia
mary B.
lilburn, georgia
"He was quite careful to keep his distance & wore his mask & shoe covering. He was also able to tell me the condition of my unit & the options that I had."
james F.
duluth, georgia
"Yall are great have used yall for years known problem"
claude R.
atlanta, georgia
"I did not feel Paul was knowledgeable with the Lennox S30 Smart Thermostat. The previous Technician, Jason 263-00456, failed to re-set the thermostat properly when he finished my service inspection on May 2, 2020. Thus the need for Paul to come out."
william B.
dunwoody, georgia
"Long time client....Peachtree always very professional....on time and always explain things well"
stephen W.
stone mountain, georgia
pat M.
doraville, georgia
"Prompt and polite and very informative."
deborah C.
tucker, georgia
"Kept his social distance as we asked and answered all my concerns promptly. Very good service."
ray G.
sandy springs, georgia
"professional appearance' neatness and job knowlege."
bill F.
marietta, georgia
"Christian was very professional and offered information on how our Heating and A/C systems were working."
martin D.
duluth, georgia
"Michael looked things over, knew exactly what needed to be done, was gone in 10 minutes."
gene K.
johns creek, georgia
"The technician did not clean the 2 condenser coils. Spider webs were all over the outside, and the inside of the units were full of debris and pine needles. We had checked both before he arrived and after he left. They units had not been touched. Given that, we are not sure he did much of anything while he was here except change one filter. We have requested a refund on this service. The technician on the original service day did not show up for a 12-12n appt. until almost 2:30pm. A return service was scheduled and again the technician was a no-show for the appointment time frame. We have lost faith in Peachtree Heating and Cooling and did not wish to spend a third day waiting for service that had been paid for months prior. We will also be commenting on Next Door and other social media since we have not heard back from anyone as promised."
diane/kent A.
atlanta, georgia
"Really nice guy. Checked out everything. He sold me an extra filter for our cottage unit. Only after he left did I remember that (I think) the last technician said I would need to replace the unit soon. Hope I didnt just waste $700. (Hence the 7s)."
lawrence B.
stone mountain, georgia
kathryn O.
decatur, georgia
"Love day was great and took his time"
warren M.
decatur, georgia
"Technician was professional, courteous and informative."
stan B.
alpharetta, georgia
"Your Service Technician ('Z") is outstanding and REALLY cares about my home!!"
glynn R.
jefferson, georgia
"Thoughtful about COVID-19. Polite and respectful technician."
james M.
lilburn, georgia
janet P.
alpharetta, georgia
abhijit P.
alpharetta, georgia
"Issac has been consistently taking care of the units at our home. Always in time and pleasant to talk to"
robert F.
hoschton, georgia
"Your men were kind and seemed to know what they were doing. Our system is up and running since they finished"
christina H.
decatur, georgia
melvin R.
stone mountain, georgia
"Lucky was professional, patient, thorough and efficient, even personable. Although he had to phone me several times after he arrived at my address, he did not drive away. My phone had been in another room, and when I finally heard it, I saw that he had been calling intermittently for at least 1o to 15 minutes. I guess he did not give up because he saw my car in the driveway."
laura K.
loganville, georgia
"Tommy knows our water-source heat pump, and Im sure he prevented a problem down the road."
jessica B.
peachtree corners, georgia
"Isaac was on time and handled our inspection in a thorough manner"
mr. jinks J.
stone mountain, georgia
jack B.
kennesaw, georgia
"Technician was very courteous, friendly, and thorough."
melvin M.
atlanta, georgia
"He fixed our air conditioner that wasn't working"
cathy B.
alpharetta, georgia
"Carmen checked it out and found the issue and fixed it."
adolf wurttemberg W.
lawrenceville, georgia
"Great professional service. Thank you!"
lisa Z.
atlanta, georgia
"Loveday is awesome! Hes been my technician for years."
art G.
cumming, georgia
"M y appointment was for 12 noon to 2:00pm on Tuesday May 5, 2020. No one came till 3:00 pm. I had called Peachtree twice: previously at approximately 2:15 pm and was told they would check and call me back in (5) five minutes. No return call came. I called again at 2:30 pm again they knew nothing and would call me back in (15) fifteen minutes. Again no return call. Tech and sales showed up approximately 3:00 pm, When the tech went to work outside my basement, the sales person was rolling my jacket on my water heater up and I asked what he was doing, he said he was trying to see how old my water heater was. I did not call for water heater service nor did he ask permission to do this. The Tech did a good job so some of the survey shows my displeasure with the sales rep."
janet N.
atlanta, georgia
patrick D.
atlanta, georgia
"No one showed up for the 2 to 4pm appointment window. I called at 5:30pm to attempt to get status update and ended rescheduling the appointment for a later date."
robert R.
dallas, georgia
james griffin G.
lawrenceville, georgia
adrienne W.
atlanta, georgia
judy F.
dunwoody, georgia
chris R.
roswell, georgia
"K.C. is always very helpful and knowlegable."
phyllis H.
tucker, georgia
"Jason had to work around our need to stay at a distance and was very adaptable. He did a good job readying my AC for the summer."
carolee F.
atlanta, georgia
""Toolsie" is polite, knowledgeable,and comes at my request.."
veronica F.
snellville, georgia
"NO ONE SHOWED UP FOR THE APPOINTMENT!! NO SERVICE WAS EVER PERFORMED!!"
robert coleman C.
doraville, georgia
"Technician arrived on time; was professional and courteous."
chris N.
atlanta, georgia
kathryn Z.
duluth, georgia
"Very meticulous"
kenneth R.
atlanta, georgia
"The technician did a fine job, but arrived 30+ minutes before the beginning time for my scheduled appointment window."
james S.
stone mountain, georgia
"When a part needed to be replaced, the Technician how the old part was failing the test that was used."
daniel dolan D.
atlanta, georgia
michael C.
atlanta, georgia
"I have been a long-time customer and when I made my appointment I asked for an experienced technician. I got one of the best! Michelle was organized and very thorough! He took his time to explain the situation."
lisa W.
atlanta, georgia
"Zee is always very thorough, is very polite, and was very careful to keep social distancing due to Pandemic. He is always very professional and conveys that he cares."
tom K.
tucker, georgia
"Tech was very professional."
diane S.
sugar hill, georgia
"Very thorough"
dan B.
suwanee, georgia
jl H.
norcross, georgia
wynell J.
lithonia, georgia
"Quite satisfied with the service but not the timeframe. Arrived about an hour after time window."
annette J.
norcross, georgia
janet L.
atlanta, georgia
"Prompt, Professional, C-Virus precautions followed -- Thanks!"
malcolm B.
decatur, georgia
"very cordial and on time"
larry P.
tucker, georgia
"we feel more secure knowing that our air conditioning and furnace works."
hugh blenman B.
decatur, georgia
"tech was very knowledgeable"
alberta darcel mason M.
stone mountain, georgia
"Excellent customer service"
tracey B.
ellenwood, georgia
esther M.
duluth, georgia
"Tommy was very sensitive to safety and distancing. However, he did not wear a mask or gloves. He was thorough in testing our HVAC equipment (both furnace and A/C). I dont know whether he flushed the condensate drainage system as Richard had always done. He did not use the hose to wash the external A/C condenser coils."
valerie B.
dunwoody, georgia
paul T.
johns creek, georgia
dr young Y.
johns creek, georgia
howard M.
stone mountain, georgia
"FIRST CLASS TECHNICIAN"
rhonda S.
decatur, georgia
"He was very professional. Answered all questions appropriately."
valerie C.
ellenwood, georgia
charles Z.
atlanta, georgia
"Juan arrived on time, was thoughtful and very thorough."
james D.
cumming, georgia
"On time and great service!"
vernelle A.
lithonia, georgia
ann H.
lawrenceville, georgia
"Tommy arrived on time and was time-efficient in his work. He is always pleasant and respectful."
deborah W.
stone mountain, georgia
"Very professional"
keith N.
decatur, georgia
micheal W.
alpharetta, georgia
alvin M.
decatur, georgia
"On-time and performed all tasks"
linda N.
conyers, georgia
"Prompt courteous friendly. My only problem is every time I make an appointment they send a different person. Would prefer the same tech each time."
m clint C.
dunwoody, georgia
"Technician was on time, even it a strong rain storm, and went right to work performing my annual air conditioner PM inspection."
nicole B.
decatur, georgia
"I had talked to someone at Peachtree Services and asked for "no contact" service because I am 67 and at high risk for COVID. Unfortunately nobody told the technician - this is my only complaint - and the technician knocked on the door. But the technician was very nice, he got his cell phone and told me when to turn the heat on or the A/C. It was perfect "no contact" service."
keicha B.
monticello, georgia
"Exhibited professionalism. Respected social distancing. Asked about my satisfaction with the air conditioner."
kathy P.
lawrenceville, georgia
barbara J.
alpharetta, georgia
"It was supposed to be a no-entry but he did come into the house to check thermostat."
mary C.
atlanta, georgia
"First, you sent two technicians. Impractical in the COVID era. Also, your technician DID NOT have gloves. We were told when we made the appt. the technician would have gloves."
gerald G.
atlanta, georgia
mrs perkins P.
chamblee, georgia
"Isiah was very nice and polite, and maintained his 6 foot distance, which we unfortunately have to do right now."
thann H.
chamblee, georgia
"Great service and Isaiah does a great job!"
tom Y.
decatur, georgia
"Mr. Loveday always does an excellent service job. We ask for him specifically."
lynnette H.
duluth, georgia
"It was okay. Tech did not put the hose back after asking to use it to wash the air conditioning unit,"
frances J.
peachtree corners, georgia
"Technician called before arriving. Was on time (actually 15 minutes before scheduled time). Was courteous and efficient and was knowledgeable."
gail H.
atlanta, georgia
"Paul was very timely in his arrival. We discussed what needed to be done. He was inclusive in describing the situation with the compressor. He was thoroughly in his cleaning of the coils. Thoughtful about our property."
carol W.
atlanta, georgia
"Because Mike followed up to hear what the Atlanta Gas Company had found. Because Mike took the time to speak with the Atlanta Gas Company about their return today for their consultation."
richard v.
monroe, georgia
"Stephen is always polite, courteous and thorough."
janet N.
atlanta, georgia
george D.
buford, georgia
"Very thorough job by the technician. He spent the time to make sure the system was working properly and identified issues missed by others"
charles H.
decatur, georgia
chris T.
stone mountain, georgia
"Discussion was ok."
robert G.
doraville, georgia
"The maintenance that was done was fine. However, since this is the second (maybe third) year that I have had to have Freon added someone should have done a simple test to see where it was leaking or offered to come back to check."
lynn M.
chamblee, georgia
"The technician was very helpful, professional and knowledgable and also told me of another issue that was outside of his obligation and was very very appreciated."
andrew P.
atlanta, georgia
"As far as the service goes, I assume that it went OK. But the technician did not seem to be very familiar or sensitive to "social distancing" which surprised me."
patricia H.
chamblee, georgia
"Respectful of my space , friendly and professional. Did not sell me a filter I didnt need yet."
keith S.
duluth, georgia
"Tommy knows his stuff, found the issue right away and solved it."
tony W.
atlanta, georgia
"I find services priced too high and our sales and service providers did not listen. I had people showing up for appoints that were not agreed upon and got an estimate much higher that I anticipated and without itemization of charges."
mrs davis D.
college park, georgia
"Very quick service"
william M.
dunwoody, georgia
gene W.
stone mountain, georgia
donald C.
gainesville, georgia
j S.
dunwoody, georgia
"YOUR TECH WAS PROMPT, VERY COURTEOUS AND KNOWLEDGEABLE. HE REVIEWED WITH ME WHAT HE DID AND SAID NOW AC IS READY FOR SUMMER. LEFT NO MESS!"
earl D.
norcross, georgia
"They explained everything"
bob T.
atlanta, georgia
doug N.
decatur, georgia
"Tech was cooperative, but seemed inexperienced"
leonard N.
tucker, georgia
"EXCELLANT TECNICIAN"
robert W.
snellville, georgia
"the technician was very knowledgeable"
randall J.
stone mountain, georgia
"The technician came out , did not explain that the price of the filter was doubele the cost from last year. $76 increase. He also did not explain that he did not have to enter the house to do the items . The whole visit was mismanaged."
karen B.
cumming, georgia
"Efficient and professional"
donald W.
smyrna, georgia
"He did an excellent job of finding and fixing the problem."
barbara G.
decatur, georgia
mark O.
atlanta, georgia
"Consistent service"
michael W.
decatur, georgia
bill G.
lawrenceville, georgia
"Professional and personable."
susan F.
duluth, georgia
"all was done well and in a timely manner"
robert O.
roswell, georgia
"Prompt and safe"
abbe T.
roswell, georgia
lee H.
dunwoody, georgia
mary W.
jonesboro, georgia
"Technician was prompt and wore mask, gloves, covering for his shoes. Thank you"
carl S.
dunwoody, georgia
"Only one of the two technicians was wearing a mask, and the one who wasn't kept moving closer and closer at the end when he was explaining what they'd done. Two feet away is much closer than I'm comfortable with."
dave V.
buford, georgia
"showed up on time, did a good job."
tracy B.
sandy springs, georgia
"Courteous & professional service"
lisa B.
alpharetta, georgia
"Friendly, thorough and professional. He explained in detail the issue and the steps I can take in the future if a similar issue should arise."
steve S.
atlanta, georgia
"Loveday having worked on my place for so long knows the routine. I just unlock what he needs and let him have at it. He's always very courteous and friendly."
maureen G.
alpharetta, georgia
"great tech"
larry W.
atlanta, georgia
"Good job overall."
ryan R.
dunwoody, georgia
dorothy S.
tucker, georgia
"I have no complaints."
stan E.
cumming, georgia
ronald R.
gainesville, georgia
"Very thorough"
mark S.
snellville, georgia
"So far, so good. There is some kind of issue with the heat pump unit that didn't allow the AC to come on. So, after fixing, the tech told me to use emergency heat when I needed to turn the heat on for a short period of time."
lois K.
atlanta, georgia
"Technician was careful and thoughtful and very pleasant. He made us feel like he cared."
michael B.
tucker, georgia
"Great, knowledgeable service."
douglas brown B.
norcross, georgia
"Arrived on time answered questions and seemed to know what he was doing"
debbie C.
duluth, georgia
"1. a salesman was sent again when i specifically said no salesmen 2. when he first arrived he covered his shoes but after going outside and working on my a/c unit, he did not recover his shoes and walked thru my house leaving muddy footprints 3. i had someone trim my bushes by the a/c unit but someone stepped on the bush and broke a large limb off it 4. before going upstairs to look at the heating unit i had to tell him to replace the filter - his response was he wanted to see if it needed it first - that should be a part of the service - no one else changes the filter 5. after asking how much to replace the unit and stating i did not want the advantage plan, the sales person would not even come back and talk to me ... they just said it would be about 8,000 and left... would not give me any details"
rich T.
tucker, georgia
"Both guys did a good job. Thoughly explained what needed to be done."
jeff R.
decatur, georgia
"On time, efficient service."
michael B.
roswell, georgia
"He was polite, kind and very efficient."
herbert H.
roswell, georgia
sarah N.
auburn, georgia
gloria C.
gainesville, georgia
katrina R.
johns creek, georgia
charles W.
lithonia, georgia
"Agent was on time cooperative and did the job he came to do."
michael B.
roswell, georgia
"Weasley was very professional and very friendly."
james G.
cumming, georgia
"on time, efficient and very courteous"
carole W.
sandy springs, georgia
daniel N.
roswell, georgia
chester J.
dunwoody, georgia
"We had a semi-annual visit. Our humidifier(second humidifier....first one had a problem) had started leaking over the past couple of weeks and we waited until you came out to check on it. Michele worked on it and said to let you know if we had more trouble with it. It continued leaking. We called back and had a second visit. We were told that there was a leak in a valve (I think) and he could replace it but that it would continue to leak. He would check with Honeywell to see what they wanted to do....either replace the unit (a second time) or replace the valve ..that he already said would leak again. The humidifier is still under warranty. So far we haven't heard back from anyone. Hopefully the warranty won't run out while we're waiting!!! If the part will continue to cause a problem, why would we want to replace the part???? This wasn't a cheap purchase."
nancy S.
grayson, georgia
"Did a great job with cleaning and checking my units and also was respectful of social distancing."
kindra S.
duluth, georgia
"Professional, kind, thorough"
willis W.
atlanta, georgia
"1. Came during the time scheduled. 2. Very pleasant 3. Explained what he did 4. Offered to renew scheduled services during this visit."
mike C.
flowery branch, georgia
"professional and extremely courteous and helpful"
jeff B.
roswell, georgia
"Awesome service, very informative and kept us up to speed on arrival time."
raquel F.
grayson, georgia
"Curious and professional"
allen V.
decatur, georgia
henry D.
alpharetta, georgia
david G.
stone mountain, georgia
angela B.
doraville, georgia
"The Technicians focused on fixing the problem."
tony S.
lilburn, georgia
"I did not see the technician treat the back of our home, outside."
dianne B.
atlanta, georgia
"1. Stephen was very polite and respectful of my home. 2. He communicated well - no problems this time. 3. Offered to update my service contract during this service"
ute F.
roswell, georgia
jann H.
dunwoody, georgia
"I had two technicians that came out and they changed my filters."
pamela C.
atlanta, georgia
"Very polite and focused on inspecting furnace and AC."
karen T.
marietta, georgia
albert L.
roswell, georgia
"Prompt and efficient service."
laura W.
stone mountain, georgia
stephen G.
chamblee, georgia
patricia W.
decatur, georgia
bob N.
alpharetta, georgia
ralph D.
atlanta, georgia
"Because Tulsi is always on time, always attentive, listens to any concerns and is always great to work with. Scheduling is easy and all my visits to date have been great."
kenneth C.
chamblee, georgia
george Y.
dunwoody, georgia
"Excellent job!"
johnita D.
atlanta, georgia
"Tom Avery has been outstanding for us over the past few months and the technicians who installed the two new systems went about their work in a very professional manner."
bill H.
lawrenceville, georgia
"Tulasi was nice and professional"
johnny J.
east point, georgia
kola A.
lawrenceville, georgia
"The technician was very thorough in explaining everything"
nancy B.
decatur, georgia
"Staff was on time, professional and friendly"
victoria S.
fairburn, georgia
"Arrived to maintiacne check filters needed changing, didnt have any on truck" havent bn back since"
thomas M.
tucker, georgia
"Since we have no troubles between semi-annual visits everything goes well. Mike is always very thorough in his work."
pat B.
alpharetta, georgia
ana S.
roswell, georgia
"I feel like the cost of the filter at $162 is exorbitant. I found the same filter on line for $72. The difference is a bit ridiculous."
ann C.
stone mountain, georgia
"Very professional. very thorough"
david bradbury B.
chamblee, georgia
"Arrived more th a one hour after scheduled appointment window"
jeff S.
roswell, georgia
jean B.
johns creek, georgia
"Effortless"
mr romain R.
stone mountain, georgia
"PROFESSIONAL"
angela G.
decatur, georgia
"Theyre very knowledgeable"
marshall L.
lawrenceville, georgia
wade K.
chamblee, georgia
"Stephen was very responsive and explained things to me very clearly"
miriam N.
dunwoody, georgia
"Very satisfied - prompt, efficient, and informative"
charles goodloe G.
dunwoody, georgia
"On time,got in and out , no problems."
andrea G.
atlanta, georgia
"both Mical and the other man who came by to handle the emergency call where great, booties and masks and spent a gret deal of time on the problem and resolving it all since they had all parts in the van."