Peachtree Service Experts Reviews

"My water heater was turned off n I called them about it n no response"

"The technician showed up at 8:30 AM. Our appointment was scheduled for between 10 -12 noon. He was rude."

"Service tech found the problem, explained how he would correct the problem and cost of the fix. No pressure at all from the service tech or sales person."

"He was thorough and professional"

"The technician arrived ahead of schedule and completed the repair ina timely manner."

"We need a new HVAC system. Salesman did not seem very knowledgeable about the product and the price was much too high compared with other providers."

"Problem was found quickly!"

"Very prompt response and diagnosis"

"Waiting decision regarding damage done to water heater when installing new Lenox unit."

"Michel has been here before, he is great! In fact all of the technicians you guys hire are top notch, I'm always happy with them, and several of them have been here more than once, so I'm very glad you keep skilled employees that I recognize."

"Lovely has consistently done a good job."

"Responsiveness, service and appointment availability"

"I scheduled an appointment - got a confirmation that a HVAC rep would be here at 3:15. - At 4:00, I called to inquire what happened. I was told that the rep would call me right back. He called me right back, was super nice- but he never received the commitment, and I was not on his list. He offered to come right then with ~ 1 hours ETA. No thanks. I don't want to do business with a company where I'm an after thought! I don't blame the HVAC rep - my appoint was dropped before ever talking to him..."

"Despite Robbie's best efforts, I still have a $20,000 HVCA system that does not function asit should. I cannot sustain a 4 zone system. The system defaults to a single zone(system). I just as well have a single system with an old fashioned mercury swith thermostat"

"Joe spent a long time making adjusts until the system was working precisely. He explained the issue."

"Technician came early and called first. Did a nice job explaining the cleaning and state of equipment."

"Very fast, expert service."

"Stephen did a superb job installing a replacement evaporator coil upstairs. He took out the old one and after several breaks for heat in the attic he completed his task. He then ran a nitrogen test which showed no leaks and he reloaded the Freon and ran the system until it showed no problems."

"Michel provided excellent service. He checked all our units, indoor and outdoor, and as always, was thorough and polite."

"Paul appeared to be professional and brought the need for duct work to our attention."

"Isaac came out twice to find the leak and restore my air plus felt my disappointment so he helped me out greatly"

"Arrived as scheduled and go try system going efficiently"

"Though there is always room for growth, Robbie is/was concerned that the Customer Experience was the best he could provide."

"Jason had to come back the next day because of a huge rainstorm made his work outside impossible."

"This technician was a favorite of my late wife, and I liked him, too. He did his job without selling me on a new unit as his primary job. Oh, he mentioned it but I dislike having a sales rep show up with the technician."

"Great customer service"

"the technician did not diagnosis the problem which re-occurred the following day resulting in my needing to call and schedule a second appointment taking additional time out of my schedule and still being charge $66 for a diagnostic visit when no diagnosis occured"

"in four years, he is the only service person who recognized that there was something wrong with our brand new 3 ton unit."

"We really like Michel our technician but it was a bit of a mess renewing my agreement. Not with him with someone who took my info over the phone on July 22. There was no record of it for some reason but it got taken care of."

"Quick, efficient, friendly. Many thanks!"

"Nice technician and did work quickly"

"efficient"

"Tech didnt seem confident answering my questions."

"As predictable as the sunrise, every time a tech comes to my house, they try to sell me something. This is quite obviously Peachtree's business model, but it invariably leaves a sour taste in my mouth, as if I am being swindled."

"Timely courteous job well.done"

"Preston and Nick arrived on time and provided sound advice on replacing my Trane unit PSE installed 23 years ago."

"Technician made a ver quick and correct analysis of the HVAC problem."

"Tech fixed the problem quiickly"

"The technician was knowledgeable, communicated with me about the problem and options, and fixed the system."

"The technician has not came back to complete the work. No one has communicated any updates to me."

"Did not leave a receipt detailing all work that was completed. Said everything was OK. Was left not knowing what to expect in the future. Did not provide a written check sheet."

"the tech is very polite, professional, and knowledgeble"

"Our air conditioning is back working at 100%"

"Professional and courteous service by knowledgeable tech."

"Technician was friendly and very detail on his work."

"He fixed the problem"

"I was not at the home during the service call - my tenant was there, so I don't have a lot of information about how he did. He fixed the issue and that was great."

"Technician Loveday was professional, knowledgeable, efficient and friendly. No complaints here!"

"Can always depend on Tulsee's excellent work! This was a critical repair call, not just a routine maintenance, and Tulsee saved the day!!"

"I give all credit to our complete satisfaction to Jamil, Lawrence, Adonte, and Quin! These gentleman worked to install 2 complete HVAC and Furnace units to our house over 2 days and for a total of 13 hours on the first day and 7 hours on the 2nd day. They were extremely polite, thoughtful, cleanly, and knowledgeable. Please express to them our thanks for working so hard to get our systems installed and up and running!"

"Very polite, thorough and professional!"

"The problem was fixed."

"No one showed up!"

"Richard is friendly, trustworthy, and professional."

"LONG was thorough..respectful"

"Tommy arrived and determined the problem with our unit. He took care of it without delay and efficiently."

"He is always professional and meticulous in his work. Very detailed and helpful!"

"They came, did their work, and left."

"Furst visit didn't fix the problem and home got warmer instaed of cooler. Had to call back for the technician to find the problem that should have been found in the first visit (other than trying to rush through it since he had a trainee with him)/"

"I'm satisfied with the technician, but I have been very dissatisfied with the installation crew and the product's efficiency!"

"I paid top dollar for a new Lennox HVAC and Furnace and to begin with the install occurred two days later than initial promised. Then 1 1/2 days after the install unit doesnt blow cold air. The tech that came out tell me it needs a new part, that wont be available until tomorrow? So not I get to spend another summer evening in Atlanta with no AC and Ive paid your company $10k plus. Really disappointed with the experience and your service."

"On time, courteous, competent...went out of his way to be helpful"

"He was very professional, industrious and thorough. He had a dedicated attitude and we would take him any time as our technician. After all of the years we've had service with your company, I would consider him an asset ."

"Tommy was very knowledgeable and courteous"

"The technician, Isaiah, who responded to the call was very courteous, professional and knowledgeable.Although the issue was due to an improper amount of refrigerant added when a new coil was installed, Isaiah went through a very disciplined process to ensure all issues were resolved."

"Technician very professional, extremely detailed and confident. Love day has serviced my system for the past few years and done an excellent job."

"Technician was quick, efficient, friendly, and careful to take proper Covid precautions. Could ask for nothing more."

"Both were so knowledgeable and spent time educating me so I felt comfortable making a $11,500 expenditure and feel good about it!"

"Had a tech come out just to do a P.M on A.C unit within 24hrs system was not blowing cold anymore. And now I need a whole new unit. I know the unit was old and needed replacing soon but I just found it weird that after your tech came out all of a sudden unit is broke. I was told that all the refrigerant leaked out but when the first tech came out how come I wasnt told that the refrigerant was low which would mean there was a leak going on. All seems fishy I wont ever use this company again. I used them for almost 10yrs I real feel like I was forced into getting a new unit. And they sent a tech out to see if there was a simple fix going on with the unit but before he could even finish they already had a sales rep pulling up. Found that really crazy. Guess I should call corporate."

"He was on time, called to let us know he was on the way. very professional.."

"Technician did not speak clear English and was not well trained and the smart technology thermostat. He was going to leave one of our brand new units off completely!"

"Jason was friendly and explained Peachtree's services professionally. There was no pressure or sales tactics."

"The technicians were friendly, knowledgeable, courteous and cleaned up after themselves."

"You are all confused. I cancelled the appointment because it turned out to be only the circuit breaker outside. and you didn't even let the Tech. know I cancelled (he called me that evening). I can't rate a service I didn't get."

"They checked it & told me what they thought it was but kept telling me it needed to be replaced with a new one."

"The condenser was replaced in the H-VAC unit and I reviewed an estimate for a new H-VAC and Compressor. The new condenser worked for 12 hours and the H-VAC problem reappeared. I was given an invoice for $47.69 and my Visa charge was actually $203.00. ."

"fast service and repair. less than 5 minutes to find and repair problem."

"The technician Tommy quickly and proudly quoted $408 to replace my bad condensate pump. This is nothing but opportunistic rip- off pricing. The cost of a condensate pump on the high end is a maximum of $90. I bought an excellent one at Lowes for $69.99. The job should have been at most $190 to $200. Source: The cost to replace a condensate pump is between $100 and $165, with the part usually costing about $45. As your AC unit runs, it produces condensation, which the condensate pump removes. HomeGuide Cost Guides 2020 Air Conditioner Repair Costs | Average AC Repair Cost Guide - HomeGuide Ive posted all of this including your name & address to about 1,000 homeowners on NextDoor on line. You will never get my business as you are not to be trusted. Additionally you dissed yourself out of another $69 for the second AC system maintenance and another $200 in revenue for the pump which took me all of 15 minutes to buy and replace it."

"I provided a 10 because our technician was excellent. He was courteous and explained things very well. He also called before he came so we knew when to expect him."

"I like Michel and trust him completely. I ended up purchasing an entire new system because that is what he recommended."

"J C is very knowledgeable & polite"

"Will was great and the guys that installed my unit were very polite and efficient."

"Selena set up dispatch promptly and had Technician call to estimate time. Z was there in a short time and as quickly as I could have hoped for. Diagnosed problem right away and repaired and got me back running. Fastest call, arrival, and repair ever of any time my system has ever gone out. Very pleased."

"He was courteous and professional."

"Great communication about the strengths and weaknesses of my HVAC system."

"Mr Stephen was professional and prompt. He completed the tasks and reviewed results with me. I have used Peavhtree for years!"

"He was a nice guy, explained what he did and why. Not the technician's fault but you have a big problem with your appt. scheduling process, and the manor in which you address Covid 19 needs much work."

"Loveday was very courteous and pleasant; came when expected, took care of my 3 units efficiently."

"Upstairs unit was running too much. Roshon, did a thorough inspection, listened to me when I described the problem. He diagnosed the problem quickly and made the necessary repair. Problem gone!"

"Your technician was prompt, very courteous and thorough in assessing our needs and offering various solutions to fit our budget."

"Excellent service"

"He was very thorough and explained what needed to be done."

"Friendly and efficient technician"

"Stephen worked thoroughly to determine why water leaked."

"Response was quick. Service person was professional and answered all questions."

"I honestly feel like the service was a waste of money. I want to them to check my system, he was like you got a leak and the place where I got a leak wasn't really the located where the leak was. He didn't do a leak test. So how can tell if i got a leak without doing a test So what did he look at. I wish I could get my 99 dollars. The only thing they was focus on was getting me a new system. I got an 2nd opinion, and the other company was alot better and actually did their job of inspect my system. They did a leak test and found no leak."

"Excellent associate"

"Can't remember his name. He's from Africa I think and has serviced the furnace many times. Terrific man and very knowledgeable."

"He is great"

"The technician was very professional, courteous, & knowledgeable! He was confidence that the issue would be resolved and he delivered! My air is working again & Im happy. However; Peachtree as a whole, Im very dissatisfied!"

"Josh was great. Very informative. Worked to get us good prices."

"He was nice friendly easy to talk to"

"Long did a great job troubleshooting system, making necessary adjustments and recommendations"

"The Serviceman, Paul, was excellent. However, I've been with Peachtree for over 20 years, and this is the first time I'm thinking of finding another company. The part to be replaced was under warranty, so it didn't cost me anything. The service charge was $957! It took Paul about 1 1/2 to 2 hours to install the new part. $957 is ridiculous! I'm extremely unhappy with that."

"Tulasi did a nice job of explaining to me everything he was doing, and answered my questions well. I asked him to make sure my intelligent thermostat settings were put back to the schedules I had them on, before he left, and I found last night that they were not put back.That's why he did not get a "10"."

"strictly business, do the job and move on."

"i have had many issues with this company and have tried MANY times over the past 2.5 weeks to have a manager call me, but they have not (after several PSE reps told me they would have a manager call me). PSE left my 86 yr old parents without AC in the middle of summer and i had to call reliable to fix the AC that same day due to PSE incompetency. PSE also broke the C&D lock on the 2 yr old AC unit as they were the only company maintaining the unit since i bought the home new 2 yrs ago. Reliable arrived to find the C&D lock broken by PSE and immediately told/showed me when they arrived before touching the unit. I have had many other issues with PSE during the past 2.5 weeks, but no one at PSE has helped me or let me speak with a manager to explain the troubling issues i have experienced. None of the PSE technicians took responsibility for breaking C&D lock which is very unprofessional. I have deferred until now posting multiple reviews of my unfortunate experience with PSE in hopes that i could speak with management about the issues, but since no manager at PSE will call me, i have no alternative but to warn others of the total lack of customer concern and professionalism at PSE. I also have a complete writeup of the situation by Reliable and that if PSE cannot remove the damaged C&D lock with damaging the unit, an entire part will need to be replaced at the cost of $1,000...which PSE should be responsible for."

"straightforward and efficient but was about twenty minutes late outside of appointment window"

"Good service Good explanations Good competence"

"Technician, I feel did his best. The new system is still a mystery to all thr techs (and supervisor) who looked at. As of now it is performing."

"On time service and completely explained the problem."

"Professional"

"The technician did his best to check connections and tighten all between compressor and coil, however, the compressor is very noisy and extremely annoying at night because it is outside my bedroom. This is the third air conditioner I have bought from Peachtree and have never experienced this before. I am very unhappy with it."

"Paul was very thorough and explained some questions I had."

"Did not speak good English."

"Professional, competent, respect for my home."

"The information I was provided from the service provider was proven wrong by multiple other companies. I was told my entire system needed to be replaced ($8k) and an additional $3k of repairs were needed on my other system. I was also told my system is not under warranty. Youre company installed my system and has been servicing it for years (except for the last year). Other companies came out - found 1 part that needed to be replaced. Got it replaced under warranty. I basically paid someone the same amount of money to fix my unit as I paid your company to tell me what was wrong with my unit - which was completely inaccurate information."

"Zoe was very knowledgeable and offered suggestions for easy to have better air quality."

"Isaiah stayed several hours trouble shooting until he found the problem. He did extensive work and found the culprit where as the day before tommy from your company assessed the problem and said that everything was ok and tested well that it was just so hot outside that the system was ok. I new that was a false statement so called again and Isaiah came out the next day and found the problem."

"i wrote the problems all out at length, and when I submitted it, it said there was an error and to start over again. I'm not writing all the problems out again. I am a very unhappy customer. It did not go as I was promised"

"Everyone has been extremely professional and courteous."

"Very professional. Very Efficient. Very respectful of COVID protocols."

"I back tracked to verify they did what they said they did."

"Tai was pleasant and efficient."

"Tai was very friendly and went about his job in an efficient and competent manner."

"Isaac is excellent and did good work; fixed the problem. But because the NEW ac unit was improperly installed he shouldn't have been needed in the first place."

"The technicians arrived a bit later than expected but once here they completed the installation in a timely manner. They were complicit with COVID 19 requirements. There was some "floating" insulation fragments in the downstairs area but not an issue. My issue is trying to pay the bill using MC. I called 7/8 and gave MC information to Ben who was going to hand the info to the accounting dept. I received an email invoice showing a balance due of $1587.00. I had wanted the charge to go through prior to the end of billing period 7/12. As of 7/15 the charge has not appeared on my MC account. I talked with Ben today 7/15 and he was going to check into the situation and give me a call back. That hasn't happened....yet. I don't care at this point when you charge my MC. It's your money that you are missing out on. LR"

"So this is a very mixed review. The work the techs did was impeccable, and the my new unit works well. However, I do very much feel like i was taken advantage of and ripped off for the prices that were quoted. I feel that the company took advantage of the fact that our unit had failed and gorged me. $17,000 for a new A/C is simply unreasonable. These units are nowhere near that price anywhere else."

"Customer service with Ms KYI was Great, very professional,knowledgeable and nice, great personality. Tech Mr. Lovejoy, was Great person!, knowledgeable,professional,very pleasant.and patiently explain the process,and other services Peachtree offers, to fit my situation.very thorough... I didn't rate a "10" because I was sched for a 8am-10am time frame.. I was up since 7:30am! Just in case, by 10:05 No one called me, so I called customer service , I got a didn't person then kyi..older woman, who said" my sched should have been 8am- 12pm! ( 4hrs wait time too much I would've cancelled if I knew that) She did offer and called the tech to get a ETA..Mr. Lovejoy arrive approx 10:20a, he apologized and told me of a meeting that was sched that morning. I understand things come up just wish someone had reached out to me before I called, everything turn out well in the end. Thanks again!"

"All well except due to conversation with salesman, Jason did not give us a verbal report or allow us to sign the forms. We had questions that we didnt have a chance to ask."

"tech came in & right to work to solve my problem"

"good communication and professionalism"

"I am not certain the problem was solved in regard to the leaking oil on my downstairs unit. We will see. There may need to be a follow up by a technician to be sure."

"very efficient, informative, and wearing a mask very professional"

"I always always always want my filters replaced - and the technician did not bring any."

"I requested a no entry service. Jason found I needed coolant and explained he couldnt be sure there wasnt a problem without accessing system. The system he needed to access is in garage. Not expecting anyone to enter. Pathway was not clear. Jason was very understandable and did the job. Thanjs"

"On time, cleans up, courteous"

"quick response"

"Jason checked out both my systems thoroughly even though I only thought I had an issue with one of them. Actually, both units were running fine and the problem was my WiFi connection."

"He is always thorough."

"Mike Bush is well informed, trustworthy, very professional, a very good tech!!"

"Called at 7am and Long was at my home shortly past 8. Part had to be ordered. Long stayed in contact with me until part arrived. Part installed shortly thereafter. Overall, timely, professional and quality service!"

"Tulasi was amazing and so so nice and experienced. Jimmy was awesome too and my husband and I felt like we had made 2 new friends today. We are thrilled and give two big thumbs up and 10 stars!!"

"Tech quickly identified and fixed the problem of loose bolts"

"On time knedgeable and professional."

"Agent was efficient and informative"

"Long was very professional and went out of his way to answer all my AC questions. He also arrived in a timely manner and completed all the appropriate checks in a timely manner."

"Guy was very knowledgable and kind. Provided multiple different options based on my situation."

"Courteous, punctual, well knowledgeable."

"Because that technician was very polite And he knowledge what he is doing.and explain to me doubt I have . Thanks"

"Mr. Bush does a great job of taking care of our HVAC!"

"Paul was very efficient/ Explained all issues and corrected."

"Excellent technician. Very thorough, explained what he was doing, taught me as he worked. Very pleasant and professional."

"Michel and Peachtree experts are the best"

"Did not show up during the time frame. I tried to cancel the appointment. TODAY (2 months later) I get a bill for $99. Ummmmm??? I dont think so."

"I trust"

"I have a NEW air-contioner and furnace that I bought through your Advantage Plan and I have had nothing but trouble with it! Michele has been out here once before and then it started acting up again (leaks,etc.) and he is coming back tomorrow!"

"Tech did what he was supposed to"

"the tech was very professional and quickly found the issue with my HVAC. on a personable level i would rate him a 10 as well as the actual service provided. However due a 500% parts price markup from what you can actually purchase parts for in the real world I'm not very satisfied with PeachtreeSE. If you are going to price gouge your plan members they won't stick around very long. To Peachtrees credit (sort of) they knocked the price down from $350 to $250ish after my complaining because I found the same exactly capacitor at homedepot for $70ish. I'm not an HVAC expert and would rather pay a skilled tech more $ per hour then to be ripped off on parts markups."

"Our tech, Robert Weese did a great job diagnosing and correcting our installation problems on our new system"

"Everyone was very knowledgeable, helpful and pleasant"

"Loveday was very interested is figuring out why we were not cooling."

"Michel was extremely personable and professional. He was able to answer most of my questions on the spot, provide suggestions, and when he did not know an answer, was able to put me intouch with the right person immediately."

"Michel was very professional and probably the most thorough PM Ive ever received from Peachtree Experts."

"Mr. Loveday is always very pleasant and Professional. My system is running is running good."

"Tommy is a very courteous, timely and knowledgeable Service Technician. Great detailed problem analysis."

"Because you always do good work."

"Technician was very helpful and nice. He also allowed me to watch as he figured out the problem with our HVAC system."

"Very quick service diagnosed correctly and made future suggestions"

"Have had this technician several times in the past 22 yrs. They always do job and in record time as well!"

"He came quickly and fixed the problem for not too much money. And thank you for having someone call us after I left a message on July 3. I was afraid that no one would be available all weekend."

"Very professional and helpful."

"very polite profestional considerate"

"Courteous and prompt service"

"Although they wore booties when they first entered my house, they took them off and after several trips to and from the truck they never put them back on."

"Our technician was friendly, knowledgeable, and did a great job."

"The service technician could not solve the problem. Since your team recommended this particular equipment, and completed the installation, I don't understand why you couldn't repair the equipment."

"Mr. Isaac was very prompt and fix our issue for us."

"The technician Tulasi was great! He was very professional and explained everything to me (even though he didn't have a dog treat for my dog who kept bugging him for one). Very personable and fun person, and he fixed my air conditioning :-)"

"The main system has been leaking coolant since it was installed, by you. Avg 1.5 lbs/year. You guys keep adding it, and I keep PAYING for it.. We were to get a call from dispatch for a free Leak Check. Hasn't happened!"

"Loveday was very friendly, and seemed knowledgeable and did a great job."

"Isaac is a great technician and shows a desire to do a quality job."

"Quick response and fixed issue."

"Long time, satisfied customer. Out Technician, Stephen, has been servicing us well for several years."

"Stephen was knowledgeable about his business. And very polite. Did what I asked him to do to try to keep my old unit functioning"

"A man came with the technician in a separate car. He had a mask on, but most of the time it was not covering his mouth and nose"

"Everything done no contact as I requested. Very friendly and helpful. Answered all my questions."

"Got me out of a jam on my DIY Handyman project that went awry."

"Tulasi is professional, friendly, and observes the Covid 19 guidelines."

"Here were 2 techs, very courteous and thorough and explained everything and gave recommendations."

"Mr. Bussey answered all my questions and was very forthright about options and possibilities."

"Arrived to residence on 6/28 and A/C was not functioning. Contacted Peachtree and service man arrived that evening, identified problem and came up with a plan of action. Came back on the 29th and stayed with it until corrected. Extremely impressed with the tenaciousness displayed and willingness to correct problem."

"Zee did a great job cleaning our system and fixing missing insulation on our duct work. Zee has been a great tech on all his visits to our home."

"Easy scheduling, good communication, friendly customer focused attitude. When I was less than satisfied Peachtree came back and made it right."

"Michel is so kind and committed to excellence"

"Huy was very thorough and clearly explained what he found and options we had to fix. Greatly appreciated all the info so we could make best decision for us. Thank you Huy for your excellent service!!! You get our Best Technician Award..."

"I have been a client since 1990 and had 3 units installed by Peachtree. For some reason 2018 we did not receive notice to renew our annual service contract. Our 2 units had not been service for 2 years. I called in and spoke with Ms. Whitfield and we agreed to a new service contract. I gave her our AE Credit Card info and ask for the terms of the service agreement to be emailed to me before the charges came through. I have called every day asking for the information before the AE charge went through. Yesterday June 29 the charged appeared and I asked AE put the charge on hold until I received a copy of the agreement that was made. Still NO agreement. How hard can this be??"

"Michael was very thorough in explaining all of the plans available for us."

"Good Service"

"Your after hours service is excellent"

"...just because he was prepared re Covid, polite and efficient."

"Michel is always professional and clearly answers my questions."

"He was very efficient and took care of the furnaces and air conditioners."

"Explained everything very well."

"I absolutely love Michel. So professional, thoughtful, thorough and humble. He is a great employee and a joy to know."

"His thoroughness, his explanations"

"KC is great"

"Tech was late, I was contacted to reschedule. I did reschedule, requesting to be first appt after morning meeting ( for them ) since I had waited around for 7 hours the previous scheduled appointment day. I was assured I would be scheduled as requested. I was not, and wasting another half day waiting."

"Stephen was patient, thorough, knew what he was doing and why he was recommended a particular course of action. He explained all options completely to my satisfaction."

"As always, prompt, courteous, and efficient."

"technicians were excellent"

"He was prompt and courteous."

"Both men were very professional and nice,"

"I was told the program was $5 a month but I was charged $144 for the membership on top of what the repair cost....?"

"Good service but appointment was for noon to 4 and the tech arrived at 6:10."

"He found the problem and fixed it"

"KC listened to our unusual situation and spent considerable time testing and using his knowledge and experience to solve our problem with the A/C, at least temporarily - first no fan/air, then lo fan with no cooling, to fairly normal interior VS fan with cooling, which may help us to avoid replacing the VS fan.with a new ridiculously expensive new one."

"On time and efficent"

"My only issue is he did not call before he arrived. I mentioned this to him and he said it was because he was near by. I appreciate the call before people arrive as I can prepare for their arrival."

"Came on time, did a complete review and gave good advice."

"KC was on time, very courteous, very knowledgeable, diagnosed the problem right away and completed the job in a very reasonable time."

"tech was courteous and thorough"

"Great service by the technician!"

"a good job always does."

"Troy was very polite and knowledgeable"

"Got right to work. Knew what needed too be done and helped put things back in place"

"Prompt"

"I particularly requested the installation be in the morning. This is better for both the installers and me."

"Techs are always on time and professional. They know what they are doing"

"Friendly. Great to have repeat tech to our house"

"I felt like all they were interested in was trying to get me to buy a new unit. I understand my unit is 14 yrs old. But everything runs good. Don't replace something that is working."

"went just fine, and quickly"

"Mr Long knows my system and my home. He has been servicing our AC units for years, and is always knowledgeable and thorough."

"The man that came two days on the week in question, took up a lot of my time awaiting the visit and then the return visit. I want to know what the man who came May 15 for the semiannual service call did not detect the problem that had to be fixed a month later."

"Technician was good. He explained a few things about my furnace and was very informative."

"I feel like the metal shroud connecting to the unit could have been sealed better. I also need a manual sent to me for the unit I purchased. The original manual was soaked from the rain."

"We had outside service. He did not leave a filter, I called to tell him as he pulled out of the driveway and he drove by and threw it on the front lawn"

"Priority appointment time, quick and accurate diagnosis, AC up and running same day."

"On time. Very professional!"

"I am very satisfied with Isaac, who came out to my house on 6/18. But I am not satisfied with the installation of our NEW ac unit on 6/16. The two technicians were very nice and professional but the did not install the unit correctly and now it is taking a few visits to fix it. It's still not permanently fixed and this is a NEW UNIT."

"Te tech did his job and then told us how everything was."

"Same day appointment, arrived as promised with no-contact service. Technician was polite and professional."

"I was very disappointed in this visit. I think he spent more time trying to sell me on buying a new furnace than anything else. then he alluded that if the system fails, Peachtree would not repair it."

"Excellent Technician working at a very reputable company."

"prompt, on-time, skilled service technician"

"Jimal was excellent"

"Should have removed a/c sides to access coils for wash out. Hard to do a good cleaning through the vents."

"Tulasi is great! He should be our regular guy. :)"

"Stephen did a thorough job,he took his time and explained exactly what he did."

"I have never had a technician or sales person that I felt like was taking advantage of me. Your staff including call center have always given 100%."

"Stephen was very professional, friendly and competent."

"Courteous, Efficient Answered all my questions."

"Technician was professional, courteous, and very sensitive to our request for Covid prevention precautions."

"Tommy arrived in the time allotted; he performed the check on our system without having to contact us, and he was very respectful of our property."

"Tulasi did an exceptionally good job of analyzing our cooling issue. He took time to explain the problem in detail, as well as his proposed solution. He arranged for urgent repairs, and Carlos and David were here first thing the next morning. The installation team were most professional in installing the new A/C unit, and took great care with our home. We were very please with all aspects of the job, and will definitely be using Peachtree Service Experts in future."

"Stephen is a wonderful tech."

"Long was quick to find the problem and very efficient in correcting it."

"Courteous knowledgeable"

"He was friendly and very knowledgeable."

"Work was professional and completed in a timely manner."

"Time arrival, thorough check of systems."

"Stephen was prompt and courteous. He quickly identified teh problem with my AC."

"Both techs were friendly and knowlegeable"

"We have been served by TULASI for many years, on behalf of PEACHTREE SERVICE EXPERTS. He has always been prompt, courteous, professional and exceedingly competent. PSE is fortunate to have a representative with the characteristics demonstrated by TULASI. Thank you for letting us request TULASI to check our HVAC System."

"Technician did a great job. The problem is the incompetence shown by the lack of coordination between the schedulers and the dispatchers. They are totally unable to handle back to back jobs by the same technician at 2 nearby homes. I can't be at 2 locations at the same time. Can manager Reginald (Reggie) please call me please?"

"Technician were terrific in the service they provided"

"Isaiah was very helpful , informative and competent. It was a pleasure working with him."

"Cameron came to my house on a Sat night I called late for help when I realized the house wasnt cooling. Very professional. So helpful!!!"

"Service rep was very nice and respectfull. Completed my system pm efficiently and in good time."

"Paul was was very efficient"

"He was efficient and helpful."

"on time and efficient"

"Loveday is wonderful! Always on time, friendly, courteous and thorough."

"prompt and courteous service. Same technician for last 3 visits, which is helpful."

"The Technician is very informative and professional."

"He was very nice and knowledgeable."

"Told me exactly what I needed to know"

"Prompt, thirough, and informative service."

"While Tommy was very respectful and got my system running again, i feel the cost of the service was outrageous. I provided the part for the repair and the repair cost me $370. I was not told of the cost prior to installation."

"Prompt professional service."

"Very professional and knowledgeable!!!"

"On-going problem with main system requiring coolant each time it is serviced is not being addressed. This has been a problem since this system was installed. Prior visits were addressed with 'let;s see what it needs next time'. Previous management has stated if the system continues to require coolant we will do a 'Leak Check' free of charge. So far all that has been done is entirely as my expense, $135.00 plus maintenance plan cost. ."

"Preston was professional and knowledgeable. He spent time to diagnose and troubleshoot the issue."

"The cost for the ultra violet lights."

"Technician was on time and took all the necessary precautions given the social distancing requirement. He even washed down the AC unit which was gretly appreciated."

"First day Scheduling was a nightmare - tech never showed, I had to call three times, emails were sent to wrong person. Next day was better. Work performed quickly and efficiently. Really like tech Stephen"

"Stoney is always courteous and knowledgeable with providing service."

"The Tecl was quick and through."

"I have been with Peachtree from Cherokee Heating and Air through the changes to now. We often get the same technition and appreciate the continuity. We have had Long 3 times now and he is great. He talks to us about problems and what we can do to preserve the system, and honestly talks to us (not pushes) when we need to upgrade equipment. We have been lucky to have great service representatives over the years."