Peachtree Service Experts Reviews

Average Customer Rating
4.6/5 stars based on 11,950 Reviews
esther D.
atlanta, georgia
"Friendly respectful service"
patrick D.
buford, georgia
"The technician was very professional and courteous. He listened to what The problem was and immediately started to repair the problem."
john H.
lawrenceville, georgia
"Tech on time and quick with good personality"
robert C.
marietta, georgia
ann R.
gainesville, georgia
"David was very patient with all my questions and thoughtful."
chrispin E.
winder, georgia
"The technician came to my residence on a Sunday to fix our issue."
darrell B.
dacula, georgia
"ZEE WAS VERY GOOD AT HIS WORK."
jim P.
smyrna, georgia
"Robert was intelligent, personable, and explained the problem. Very impressed with him."
patrick H.
tucker, georgia
frank P.
avondale estates, georgia
"Explained any potential problems and how to remedy them."
elizabeth N.
stone mountain, georgia
"He came on time and was very polite and knowledgable."
william B.
dunwoody, georgia
"KC explained the problem with our water heater and was able to fix the issue right away"
shakeel M.
atlanta, georgia
sima C.
atlanta, georgia
"It seemed as if the main focus was our having to replace the system, not trying to repair whatever "damage" there was that they identified."
laura K.
loganville, georgia
"I now know why theres a humidity problem in the house."
randall B.
dacula, georgia
"Stephen had to come at 9pm in the rain. He was very polite, professional and was committed to getting it repaired."
lynda S.
smyrna, georgia
"The attic door didnt close properly after they left. I was supposed to get a call from a technician to fix it but a week laterstill no call. The guys who were here were good tho so Im positive about them."
clyde B.
atlanta, georgia
"He checked and re-checked everything!!"
bruce L.
dacula, georgia
"The service tech was very through and was willing to answer all questions"
cherelynn W.
atlanta, georgia
ashley J.
stone mountain, georgia
"David was on time and super friendly"
eddie C.
fayetteville, georgia
"WE feel the service was good !"
ming C.
decatur, georgia
"The problem was identified fine, but charged and spent time on non-related."
janice W.
atlanta, georgia
"Corey Johnson was very professional as well as very pleasant and accommodating. He was very knowledgeable and efficient. He went above and beyond the call of duty. I asked him to explain the steps he was taking to do the maintenance. He did an excellent job in his explanations and demonstrations! Thank you, Corey!"
shirley M.
stone mountain, georgia
"Phang was the second technician in 2 days who had difficulty determining what the issue was with our outside a/c unit. He went a step further and contacted a resource by phone to discuss other possibilites and was able to determine it was a dirty contact. Thankful for his due diligence."
charles J.
lawrenceville, georgia
"The tech signed my receipt with "covid 19". I am Asian i find that very offensive. I called and filed a complaint I am waiting on a response back"
linda W.
marietta, georgia
"All of the service techs were professional and courteous. Explained what they were going to do and cleaned up after."
m. holcombe H.
decatur, georgia
"He listened and resolved the issue"
thomas seeley S.
roswell, georgia
"Did a great job"
richard M.
atlanta, georgia
lester R.
lawrenceville, georgia
"Your technician was unable to repair the unit he had no idea of what to do I am not happy"
mr nazario N.
snellville, georgia
martha F.
tucker, georgia
"Sarah was patient with my questions and knowledgeable about your products and services. I changed my mind about financing. Sarah responded to me by 8:00 AM and quickly and pleasantly responded to my decision to make a change. I have had some previous unpleasant experience with your sales team, but Sarah was great."
larry C.
atlanta, georgia
mark S.
snellville, georgia
"As always, i get the best of service from Peachtree Service Excperts."
micheal W.
alpharetta, georgia
dorothy M.
mableton, georgia
"This technician is very professional, courteous, and knowledgeable about all parts of your systems. He assess, and find the problem in a timely manner and correct the problem. I am so thankful for yours and his service."
harvard S.
duluth, georgia
"Personnel were very professional,friendly and knowledgeable in what they were doing. Explanations were very clear and understandable."
michael ray R.
chamblee, georgia
dr mills M.
atlanta, georgia
"On time, efficient, polite, delivered a good service"
pete C.
roswell, georgia
leslie M.
snellville, georgia
"Tulsi is a very informed professional who puts us at ease."
jean C.
lilburn, georgia
"Excellent service"
candace H.
lawrenceville, georgia
"So far we have needed a tech to come out for the third time on our brand new air conditioner that is only a couple of months old. Each time a tech tells us something different. Called to speak with a manger and they wouldnt transfer me to talk to one. How can you not let a customer talk to a manger???????"
eddie T.
stone mountain, georgia
"Technician was very informative and courteous."
barbara B.
roswell, georgia
"Stephen was very thorough, took his time to research the issue, explained the issue and followed up the following day with warranty details."
joe B.
atlanta, georgia
carol M.
decatur, georgia
"Professional and efficient"
carl H.
dunwoody, georgia
"Quick, but thorough"
emily W.
atlanta, georgia
michael B.
duluth, georgia
"Timely, well mannered and clean."
elmore jr s.
decatur, georgia
"this guy is GOOD.no upselling, just good service"
michael C.
cumming, georgia
"Reliable and rebuttable"
jane W.
atlanta, georgia
"Robert is such a fantastic technician and very personable and caring as well. We appreciate all he has done for us during a very stressful time."
kerry williams W.
stone mountain, georgia
"Very prompt and professional"
suresh V.
alpharetta, georgia
"Michel is very thorough and professional. We couldnt ask for a better tech."
donald V.
woodstock, georgia
"Came on time, pleasant person, got right to work, did a fine job."
jutima P.
decatur, georgia
"Isaac spent extra time and effort in trying to understand my HVAC system"
angela S.
lithonia, georgia
"excellent customer service"
revenda B.
decatur, georgia
miguel C.
roswell, georgia
"Quick to responding to my issue and resolution was immediately taken care of Tech knowledge was excellent and did all the biosecurity protocols"
aldridge M.
norcross, georgia
"great personality of plumbers. Did their job, cleaned up and left me laughing. A good thing."
john R.
atlanta, georgia
"well informed and knowlegeable tech/ Found problem and corrected it immedialtelyu./"
mr m riedl R.
alpharetta, georgia
deirdre W.
duluth, georgia
robin H.
powder springs, georgia
"Fast response time and problem solved."
bram D.
woodstock, georgia
"Robert was prompt, knowledge, and courteous."
bruce H.
dunwoody, georgia
"On time, very professional"
alan L.
buford, georgia
rebecca S.
suwanee, georgia
david S.
atlanta, georgia
"He was very professional and did a very thorough job."
john R.
marietta, georgia
"John & Flint were here on time. Explained everything they were going to do. Asked if I had any questions. Kept me informed on what was going on. Pointed out that I had a plumbing leak. very professional and efficient"
groundspeed investments I.
atlanta, georgia
"Great, friendly customer service, great communication. Tulasi is an asset to your corporation."
gary M.
duluth, georgia
"tech did his job as expected, showed be a dirty filter and asked to replace it and I said ok but he didn't mention a price. I was waiting for a good while for him to finish up so I could get to a doctors appt. I was getting ready to leave and he jumps out of his truck and presents me with a bill for 171.00 for the filter, many times the online price for the the same MERV 11 filter. He shows me some kind of price list and shrugs his shoulders. I can only conclude that it is company policy to rip customers off. This was my first service on the unit. He also showed me that I need a new water heater and I also need a new HVAC unit for another house. I will be giving that business to another company."
daniel K.
alpharetta, georgia
"Technician quickly isolated and fixed the issue."
tim M.
norcross, georgia
"Prompt emergency call at my rental home that the new tenant moved in that evening. Tech was there 20 minutes after I placed a call in. It was a simple fix but gave my new tenant a piece of mind."
robert powell P.
atlanta, georgia
"Please have someone call me about my last visit from your company. I just wrote a long detailed complaint and got an error message telling to start over."
matthew D.
suwanee, georgia
"It was on Sunday the 4th of July and Im new to Georgia so I didnt know whom to call ( plus it was late in the evening). I got in touch with Peachtree and Cory came as fast as he could. He got my ac running again just in time for bed! I even signed up for the yearly service contract!"
mr ballard B.
gainesville, georgia
"Technician is very through"
susan A.
marietta, georgia
"The technician that showed up was not informed of the problem I was having. Your previous technician reset my thermastat to 84 degrees without my approval. I was charged $66 for correcting something that your tech did to my system. Due to another problem I had in my home, I learned that my heat was turned off for the entire winter without my knowledge on another visit by a tech. I am disabled and cannot go up to my upstairs so I have to rely on the technician that comes to service my systems. I am not pleased and have been a long term customer."
alvin H.
lilburn, georgia
"Very professional and courteous technician"
louisa B.
dunwoody, georgia
patricia C.
roswell, georgia
"The technician was very knowledgeable, courteous, friendly and did what he said that he would do."
lashone G.
lawrenceville, georgia
"Initially the tech that arrived did not speak English well so the informed provided was not understood. A new tech was sent that was a better English speaker. However when the consult was completed the system worked worse than before the techs arrived. Im not sure what they did but now the system is freezing when it was not before. The freezing literally started the day after they arrived and it had not done that all summer so far."
susan A.
marietta, georgia
"This malfunction was due to one of your techs. My thermastat was reset by your technician to 84 degrees without my approval. You charged me $66 to correct what your tech had no authority to do! I am glad this got corrected but not happy with the reset. Do you all even read these messages??? I would like to hear back from someone."
sandra V.
mcdounough, georgia
"The technician was on time and very courteous. He spent quite a bit of time going through the 2 units and checking them out. (We just moved and wanted to find out if the units were in good shape)"
deborah F.
atlanta, georgia
"Efficient and effective service, even in the rain"
charles L.
lithonia, georgia
"On the day of the maintenance and repair, the AC dropped to the temp set on the thermostat but afterwards the temp would not get down to the desired thermostat setting- I dont believe the issue was resolved."
phyllis H.
tucker, georgia
patrica J.
snellville, georgia
"Technician was very professional and through"
henry D.
atlanta, georgia
"your front office never provides the technician with proper instructions on how to enter the building. It happens every time. I'm about finished with your service an about to find a better one."
susan L.
chamblee, georgia
"Prompt, friendly. Professional, very knowledgeable"
greg/mike K.
atlanta, georgia
"Insralation did not go as promised by sales rep. My next door neighbor had a new HVAC put in and you lost this business due to the poor service that I received. I advised him not to use you folks. I received poor service 11yrs ago and with my new install two days ago. Your service has been consistently bad and I am extremely shocked by the lack of attention to detail. I stressed this to the salesperson this week and he said that they would be more attentive... No such luck! He made all sorts of promises that did not pan out. Not only did they not install as promised, but they caused damage to my house and garden."
randy H.
atlanta, georgia
chester J.
dunwoody, georgia
jim P.
smyrna, georgia
"Mr A was very personable but still very professiional, and obviously knew what he was doing."
peter B.
peachtree corners, georgia
"We had a maintenance appointment for between 10-12. After I made two phone calls, the second operator was able to contact the dispatcher who assigned another tech to come. The second operator was polite and helpful. The first operator was rude. I said they should call and let us know when he would be at our house. She said "well he didn't." I said I need to know when he is coming. Her response was" we don't do that here." The new tech, David, arrived at 4:00. He was polite and competent. We have used this company for the past 23 years. The quality of service has gone down hill. Our old tech, Rick Ducharme was excellent. He showed up on time and communicated if he was running late. He was very professional, knowledgeable and we could trust him. Rick has since retired. We have had a contract with your company for 23 years. We used to get 3 services, now 2 services for more money. I know techs can get delayed with emergencies; however, the lack of communication and professionalism by customer service is very frustrating and irritating. Your company needs to work on customer service for all employees."
bassem S.
lawrenceville, georgia
"Techs were very professionals."
jacqueline gould G.
atlanta, georgia
norman K.
doraville, georgia
"Excellent service! Michel found that the previous service tech had failed to replace one of the filters which he immediately replaced. He was helpful and polite. Very satisfied."
caroline R.
lawrenceville, georgia
"We are unable to use our allergy filter on the app and our thermostat. It was working fine prior to the visit. Now we cannot find the option."
paul K.
lawrenceville, georgia
"Once I saw how big 1 of the ext units was going to be, I changed my order on the spot. It was huge. They responded, and went out of their way to track down the unit about an hour from my house and delivered it. The 2 guys continued to install the ext until the job was complete, which was close to 8pm. THAT is service! and I am very satisfied with the product so far!"
jackie H.
roswell, georgia
jon mills M.
suwanee, georgia
"Technicians were very conscientious and thorough. They completed the work in a timely manner and offered useful suggestions about additional work I might want to have done."
frances H.
duluth, georgia
"The attention to detail in determining what we needed and the knowledge of the evaluator snd installers."
christophe L.
power springs, georgia
"New ac unit is continuing to have the same issues. It will blow cool air for a day or two and then stop cooling. Two different technicians have had to come and said the issue was fixed, but the same issue is happening again."
judy V.
hoschton, georgia
"Zeeshan was friendly, professional, and explained what he was doing as he moved from one unit to the next. He was willing to answer questions for us."
sandra B.
atlanta, georgia
"I was able to get an appointment right away."
darnell P.
decatur, georgia
"I have not had a follow up on my service with the next steps."
jeannie C.
alpharetta, georgia
"I needed a thermostat replaced. It was after hours They showed up with no thermostat and went into hard sell on new system. Was not the right time during my construction going on"
jon mills M.
suwanee, georgia
"The technicians showed up when expected, had everything they needed to complete the job, and finished a big job in a timely fashion. The installed system has been working perfectly."
lee H.
cumming, georgia
"tech friendly, professional, thorough"
harold P.
atlanta, georgia
sandra A.
stone mountain, georgia
"Mr Loveday very professional always explains what he has done. I really appreciate that"
cathy J.
lawrenceville, georgia
robert B.
chamblee, georgia
franco P.
snellville, georgia
cythia M.
greensboro, georgia
"I had never witnessed the team concept used for a franchise of this type. It is great! It is also an internal evaluation system. I received great care and as of this date, my problem is solved. Thank you so much, Peachtree Service Experts."
diana S.
dacula, georgia
"Very polite, helpful & professional"
suomela S.
duluth, georgia
doug P.
johns creek, georgia
"He came on a Saturday night to repair ac and did an excellent job."
tony S.
lilburn, georgia
ted D.
decatur, georgia
"Prompt response, and when your technician didn't find anything wrong (beyond an unusual vibration in the flexible gas hose) there was no charge. Your tech was very pleasant!"
david Z.
cumming, georgia
christophe L.
power springs, georgia
"Within a week, the new AC system was already not working correctly and another technician had to come out."
gary S.
decatur, georgia
"Very thorough"
arlene G.
atlanta, georgia
andrea G.
atlanta, georgia
"The visit late Friday night were done very well. However, the service in general seems to be slipping. Having to call multi times to assure someone was coming Friday night and also about two weeks ago . It is up to your techs and dispatchers to notify me, and not have me call several times for ETA."
carrie P.
smyrna, georgia
howard S.
dunwoody, georgia
"They hardly looked at the problems or equipment. Almost immediately wanted us to just buy new systems when the old systems are only 11 and 8 years old. 8 years! Did anyone check our warranty? Further, Peachtrree Service Experts sold us and installed both systems. So, was it bad equipment or bad installations? You either screwed up some back then or just are not very good at installs. And, you took a shortcut and our flume is not up to code. Many flags that Peachtree is profits first. I felt ripped off the entire time. We heard you were the best before the national corporate takeover. certainly, not any longer."
deborah C.
tucker, georgia
"He called to alert me that he was on the way. When I asked him what I could do, he said just smile and look pretty. I can do that! Very nice service."
robert S.
atlanta, georgia
"Zee and Nick were friendly, efficient, and informative."
iris S.
decatur, georgia
"Excellent Service"
patricia L.
doraville, georgia
"He was efficient, professional and quick Got things taken care of!"
carol A.
alpharetta, georgia
"Requested a call 30 minutes in advance before coming to install my heating & air as I was volunteering at my church and if possible not a early morning start. I received a call saying they were ringing my doorbell and no one was home. The installers were not aware of my request."
margot T.
lawrenceville, georgia
"I did not request a sales rep visit, why did one show up? The fact I was told my unit would be going on the next hot day didn't sit well with me. I got another call next day asking if I kept cool the night before as if my unit had stop working the next day. I did NOT like the negative energy as if there would be a prediction my unit was going out the next day? It made me not trust your company as if my unit was sabotaged & I would have to call Ptree Experts & get another one. If I need another unit tomorrow, Ptree Experts would be the last company I call. Also, I am not interested in any Advantage Plan. If something happens to my unit today, I would finance or write a check for a new one."
mike G.
lilburn, georgia
elizabeth E.
doraville, georgia
"I have been dealing with a problem with the outdoor temperature sensor reading -39 degrees on the thermostat since November of 2020. It has required 12 visits from technicians to correct the problem and I have paid $792 to replace various parts, which did not resolve the issue. Each time the technician came to my house, I lost time from work because the staff who were qualified to address the problem do not work on Saturdays. Isaac came several time and was very nice and professional. He was finally able to resolve the issue by replacing the furnace circuit board on 6-16-21. It did not appear that he received the needed support and assistance from Lennox."
chris H.
atlanta, georgia
sammie H.
norcross, georgia
judy L.
doraville, georgia
"Timely, thorough, & efficient."
rosalyn A.
tucker, georgia
janet L.
peachtree corners, georgia
"Very personable and knowledgeable."
tom V.
atlanta, georgia
steven S.
stone moutain, georgia
"Thats guy is a very professional and a patient step by step guy.We felt that he was patient enough to make sure we knew exactly what he was doing and to understand it.He is the type thats every employer should have on their team .Yes we was happy to have him on the job.Thanks"
amanda B.
alpharetta, georgia
"great crew!"
joseph S.
atlanta, georgia
"The service call that just happened was resolved. I am not happy that I have had 2 major repairs. Is the product bad."
nancyann M.
suwanee, georgia
"Hot water heater did not work from the very first day. The technicians were WONDERFUL but the product and problem were harmful to my health and Peachtree did nothing to help. ONLY Chip, the Master plumber was of any"
nancy G.
atlanta, georgia
"due to an accident on the highway no one came the first day nor did anyone bother to call, I had to make 3 calls to find out no one was coming. On the second day, the tech was due between noon and two, and again no calls and no arrival, I made the calls and then two techs arrived at five pm. Two days where I had to alter my plans."
tania F.
brookhaven, georgia
aaron W.
atlanta, georgia
"Tari provided great customer service and detailed information. He also went the extra mile in rolling up our garden hose when he was finished and suggested that we put a barrier around the smaller AC unit to keep dirt from washing into it from rain"
patrice B.
dunwoody, georgia
"Service was prompt and the technician gave a very good explanation"
dan O.
peachtree corners, georgia
sharion M.
lithonia, georgia
stephens W.
chamblee, georgia
"Did what was needed, didn't do anything not necessary or asked for."
jill C.
dunwoody, georgia
"Peachtree Service Experts accommodated my request for my preferred technician."
jim C.
norcross, georgia
"On time, Friendly explained things well."
michael W.
decatur, georgia
"The technician, Stephen Kimani, faced a difficult challengein fact he was here to give a second opinionand solved it. He was very professional: knowledgeable, thorough, courteous, and friendly. You should be proud to have him on your team."
sally W.
atlanta, georgia
karen H.
stone mountain, georgia
dale Z.
dunwoody, georgia
"Very friendly service with respect to me and my home. All questions were answered."
rhonda slade S.
decatur, georgia
"Professional,punctual,efficient."
kerry williams W.
stone mountain, georgia
"Prompt courteous and solved the problem quickly"
e laird L.
atlanta, georgia
joan W.
dunwoody, georgia
"Isaiah was extremely thorough."
jennifer D.
peachtree corners, georgia
"Eric was great explaining a bunch of technical information in a way I could understand. Very patient explaining the vast array of systems y'all offer and helping me come to a decision of which was best for me."
kathy K.
lawrenceville, georgia
john H.
atlanta, georgia
"Friendly, quick"
tracy B.
sandy springs, georgia
"Fast, efficient, friendly service"
chelony E.
norcross, georgia
"Very helpful, and kind!"
john P.
atlanta, georgia
"Took time to do a through job and carefully explained what needed to be done and we agreed. Very effective rep."
richard E.
stone mountain, georgia
anne S.
decatur, georgia
milbury R.
atlanta, georgia
"Loveday the Technician is always professional and polite. Presents all options for resolving any issues."
john S.
dunwoody, georgia
"James came early. Checked both systems and A/C's. Everything has been running great since he was here."
bruce H.
dunwoody, georgia
"Arrived on time. very professional. Courteous."
jim G.
atlanta, georgia
"ESS hoping to get problem fixed, but disappointed that the answer seems to be that I have to buy a new unit"
beth Q.
milton, georgia
"Efficient, courteous, fixed the issue"
miguel P.
decatur, georgia
"Respectful and full of life"
miguel C.
roswell, georgia
"The technician was pleasant & professional"
les D.
decatur, georgia
"Outstanding customer service"
debbie M.
marietta, georgia
howard M.
stone mountain, georgia
andrew P.
atlanta, georgia
pernell S.
alpharetta, georgia
"The professionalism and care they show to the costomer."
tom M.
suwanee, georgia
"The service technicians were courteous and helpful"
george I.
duluth, georgia
"Would have been much better if I could have trusted that the technician was here to fix the problem and not to sell me a new system."
will S.
atlanta, georgia
"Isaac was extremely helpful and helped identify the problem with the leaking coil which will be replace within the next week or so. In the meantime, he provided sufficient coolant to the system to keep the house cool until the coil replacement."
joyce K.
alpharetta, georgia
mr gottipati G.
cumming, georgia
"got wrong part and we have to wait more to get the issue fixed."
bill C.
douglasville, georgia
robert H.
atlanta, georgia
"on time, informed, professional and polite"
bruce H.
dunwoody, georgia
"Arrived on time. Very pleasant. Very professional."
donna J.
roswell, georgia
herbert H.
roswell, georgia
"Professional service by Michel"
sarah B.
norcross, georgia
"Technician was very nice and very helpful. I had asked for Z to be my regular technician but the last two appointments someone else came instead. I prefer to have someone I know that is familiar to service the equipment each time. I continue to receive emails and text messages about setting up service calls when they were already scheduled! Please update your system."
david H.
alpharetta, georgia
"Emailed complaint. No response from company."
annie M.
norcross, georgia
frances M.
atlanta, georgia
"He arrived on time, was polite and went to the area that needed to be seen. Saw the problem called someone who could take care of the problem and when she came he showed her the trouble area and left. She followed with the amount to be paid for the work when done and left. The Daffy Duct people called made an appointment for Friday at 8 to 10 for the work and that is the end until the work is done."
michele V.
dunwoody, georgia
"I feel like you charged me to come give me a sales pitch."
robert D.
roswell, georgia
"David actually came early which was a pleasant surprise as I was afraid it would be raining on the scheduled time and as it turned out, if he had come as scheduled, it did rain."
melissa O.
decatur, georgia
"Professional and thorough"
laura G.
grayson, georgia
"Extreme polite Tech!"
ronald L.
lilburn, georgia
"My service technician was Tulasi Ghimirey. Tulasi did an excellent job. I had to have a new thermostat. He did an excellent job with the installation and made sure that I understood how to operate the thermostat. Jimmy Wise explained a UV light that could be installed on my furnace. I am considering the installation."
linda O.
lawrenceville, georgia
"Handled business professionally"
calvin J.
gainesville, georgia
"I was well pleased at the knowledge Stephen had and how professional he was in answering all our questions, and making sure the job was done right."
carolyn C.
atlanta, georgia
"Knowledgeable about equipment. Explained pros and cons. Answered all questions. Great personality."
louis A.
buford, georgia
"Very informative and answered questions and very polite."
mike W.
norcross, georgia
"Probably the best Tech I have seen from Peachtree service. Corey was on time, very thorough, and simply has the perfect personality to deal with customers."
ronald D.
chamblee, georgia
ron R.
atlanta, georgia
"Tari arrived on time and completed the services in a reasonable amount of time. There were no issues."
cheryl M.
decatur, georgia
"Good"
tim H.
tucker, georgia
"You were on time and fixed my problem promptly."
gary O.
tucker, georgia
"Stephen was very professional and thorough and did a very good job replacing our evaporator coil"
celia R.
atlanta, georgia
"On time, wore shoe covers, fast."
philip yost Y.
suwanee, georgia
"Very knowledgeable & professional"
randall M.
lawrenceville, georgia
jeff C.
roswell, georgia
"Very detailed and answered my questions."
mr swilley S.
doraville, georgia
"Problem Solved"
carol D.
atlanta, georgia
ken H.
atlanta, georgia
robert D.
atlanta, georgia
"Paul was very thorough in the servicing of the system."
patricia B.
roswell, georgia
"He is always very polite and efficient. A true asset to your company."
donald B.
roswell, georgia
teresa S.
avondale estates, georgia
"Mr. Kimani was very polite and thorough."
donald B.
chamblee, georgia
"HE SEEMED INTERESTED IN ANSWERING MY QUETIONS ."
margaret G.
decatur, georgia
"Ernest was pleasant and efficient."
dr read R.
atlanta, georgia
peggy R.
alpharetta, georgia
"He fixed our problem even thou it was very late"
eloise F.
snellville, georgia
"Service is always good, attentive to small details."
lena H.
alpharetta, georgia
"This was a call for an estimate & Michel fixed a problem that he saw while in the attic."
doug W.
flowery branch, georgia
"Michele is the best. Knows the equipment, knows my home, always upbeat and positive"
dorothy H.
decatur, georgia
"Tech went well beyond the call of dutyThanks"
mr daugherty D.
lawrenceville, georgia
"Very professional. Super friendly."
katie F.
alpharetta, georgia
"Michel was committed to getting the job done well. The only reason I gave a 9 instead of a 10 is because there was still a small wet spot around the AC unit in our attic a couple of days later."
melinda K.
tucker, georgia
"Even though he was delayed due to accidents and needed to stop to get lunch, I received a call from both the office and James to let me know of the delay. I always receive excellent service from y'all."
david H.
alpharetta, georgia
"Never got a call the day before and every time you come out for a service you send someone trying to sell me a new system which I do not like."
pat H.
lawrenceville, georgia
lou S.
tucker, georgia
patrick S.
alpharetta, georgia
"Paul was on time, professional, and gave great advice on how to keep our system running well. He also gave us information about how to improve the quality of the air in our home for our daughter who has health problems."
clifton T.
norcross, georgia
"Steven provided excellent service."
art G.
cumming, georgia
"Air Intake came apart in my basement. Very hot evening!"
teri W.
lilburn, georgia
"He was great!"
catherine J.
avondale estates, georgia
"He was on time and worked efficiently."
patio L.
peachtree corners, georgia
"Great communication, very responsive and professional."
kathy S.
cumming, georgia
"They skipped a system and I called twice and no one has responded"
carol B.
doraville, georgia
"The courteous service provided by the Technician'"
linda A.
atlanta, georgia
pamela D.
lawrenceville, georgia
holly S.
chamblee, georgia
ralph/jean S.
lawrenceville, georgia
"The tech was very polite and helpful"
mary S.
tucker, georgia
"This Service visit June 3, 2021 was great, just like all the other visits since Tulasi has been the technician servicing my house. When Tulasi Ghimirey arrived, He was his usual efficient self. He had with him a Peachtree Service Experts Sales Rep and both followed the CDC protocols and the Peachtree Service Experts protocol. Tulasi asked if I was experiencing any problems with the unit before proceeding with any of the maintenance inspections and service. Before leaving, he also checked in my Attic to make sure that the attic fan was set at the right temperature so it would work well with my system. When the outside unit was checked, Tulasi was checking the capacitor to make sure it had good connectivity. Since the capacitor is like a battery and communicates with the inside thermostat and system, if one node on the capacitor is bad, it might not allow the outside unit to kick on. Rather than wait for the capacitor to total not work, I purchased a new capacitor for the system with a 5-year warranty. In the hot weather, I certainly do not want my system to not work because of small little part. Tulasi always goes the extra mile and when he brings something to my attention, I know he is not just trying to sell the part; he is looking out for my welfare and does not want the system to break so I do not have AC in the hot summer in Georgia. Tulasi is the best Technician, professional, personable and always goes the extra mile to provide excellent customer Service."
kayadti M.
atlanta, georgia
"Technician was thorough and answered all questions"
linda D.
marietta, georgia
"always prompt, courteous and knowledgeable."
richard L.
decatur, georgia
"It was our understanding that we on a service schedule that was to be free for the lifetime of our furnace and air conditioner which we recently bought for 11,000 from Peachtree Heating and air. we had to pay 320 for 2 filters."
thomas S.
covington, georgia
"Came on time and completed work efficiently"
nancy H.
atlanta, georgia
"Stephen is very careful, very considerate, very professional and gave me very honest correct information about my air conditioning system"
billy S.
atlanta, georgia
thomas M.
atlanta, georgia
"Nothing was accomplished. Charge for diagnostic even though have service plan."
mr garner G.
norcross, georgia
"Steven always does Fantastic job checking the air-conditioning the furnace very professional"
judy S.
atlanta, georgia
thomas C.
atlanta, georgia
"This appointment was a reschedule because Peachtree didnt arrive during the service window. It was rescheduled for 9 am. I still have the email. I called at 10 to find out where they were. The agent argued with me that you do not schedule appointments at 9 on Thursdays. She continued to argue as opposed to working through to a resolution. She eventually really pissed me off."
gary R.
avondale estate, georgia
barbara H.
lawrenceville, georgia
patricia M.
tucker, georgia
ray R.
decatur, georgia
"Paul was very nice and wanted to make sure everything was working. Seem very hard to get job done."
charles sewell S.
atlanta, georgia
"technician was prompt, courteous, efficient and did good work."
keith S.
auburn, georgia
"Prompt courteous service"
brian B.
atlanta, georgia
"Paul was a bit late but he did the tune-up fast and efficiently and . . didn't try to sell me anything which some of your technicians do!"
nicholas R.
tucker, georgia
"Stephen Kimani was so great! He was very kind and patient with my wife and myself. He answered all of our questions and was very knowledgeable and kind."
stan B.
alpharetta, georgia
"Your technician ("Z") is OUTSTANDING!!! He has been servicing our system for years, and we feel like he is a part of our family."
vivian H.
stone mountain, georgia
"The service providers were professional, polite and friendly and performed their duties quite well as expected with the name "Peachtree Service Experts"."
tim M.
marietta, georgia
"Great interpersonal skills; fast and efficient, Ernest Holloway anticipated every concern and question we had about our AC/HVAC system."
kim L.
duluth, georgia
doug C.
decatur, georgia
"My appointment was for 6/1/21 between 2-4pm, & you all missed that date even though I received a appointment confirmation. I did not get a phone call from Peachtree Service Experts. I basically cancelled my activities for the entire afternoon for no reason. I called @ 4:03 and was told by Addison that I was not on the schedule for 6/1/21. My service was performed 6/2/21 by David who did a good job. e"
holly S.
alpharetta, georgia
"Technician very professional."
geraldine R.
ellenwood, georgia
ellen A.
decatur, georgia
"Nice service"
pam W.
atlanta, georgia
"Prompt attention, excellent service"
farah N.
cumming, georgia
christa B.
decatur, georgia
"While I cannot really know the quality of the technician's servicing of my unit, I can say that he was very courteous and pleasant to deal with. And I trust that he did everything he's supposed to do."
roy H.
decatur, georgia
"Isaac did well in resolving a problem that should never happened. Installer Jonathan apparently didnt properly connect wiring for the new AC to the thermostat."
linda S.
dunwoody, georgia
joe R.
norcross, illinois
shirley G.
atlanta, georgia
"I bought a furnace/AC 11 years ago with Service Experts for my 2350 sq ft house in Dunwoody and I always had good service-especially with Richard, who has now retired. I have since moved to a 1450 sq ft condo. Last week when it was so hot,the refrigerant needed to be replaced. Zesham made a special effort to come at 11pm at night although he had been working since 8am. He was very polite and pleasant but he told me that it would cost $1100-1200 to add the refrigerant and that it would be better to buy a new AC unit. I declined so that I could think about it. I called a nearby independent HVAC tech and he supplied the necessary refrigerant for $300. He said that if the AC unit failed by Dec. 2021 that he would apply the $300.00 to the purchase of a new AC unit. I am very disappointed that I was quoted such a large amount by Service Experts."
barbara F.
brookhaven, georgia
"I prefer to work with the same technician each time where I can develop trust. I prefer to allow as few people in my house as possible and would prefer to have only the technician enter premises. Since he performs the services he can also advise me of future needs."
debbie G.
suwanee, georgia
"They were friendly and professional. They demonstrated what I should do if powere goes out again."
frances W.
tucker, georgia
"The technician and sales consultant inspected my A/C unit and said it could not be fixed. The unit is only 11 months old. So I called another company who fixed the unit in 15 minutes with no charge."
kim L.
tucker, georgia
"Very efficient, polite and professional while in my home and Stephen explained everything plainly that was wrong with my system."
ernestine P.
decatur, georgia
"Evan was very professional and polite to me and he fix the computer rise and fix where the heat and cooling together where it's won't be cold. I really like him and I never have no problem with Evan."
tom L.
lawrenceville, georgia
"Tommy has serviced our heating & cooling units for years. This is the first time Joey has been here. They both were friendly, clean, could answer all our questions & repaired our A/C unit in one trip."
steve T.
atlanta, georgia
william W.
cumming, georgia
"When I made the appointment I was very clear that the freon level in my R-22 air conditioner was low and they still sent out a repair man knowing that they could not do anything on an R-22 system basically they told me the same thing I told them but they charged me $178.00 to do it."
carole A.
lithonia, georgia
charlie B.
stonecrest, georgia
robert D.
snellville, georgia
"He is always very professional!"
claude R.
atlanta, georgia
"Prompt and courteous"
chester J.
dunwoody, georgia
"While this technician was good, we had asked for Isaac because he knows our situation. For some reason, Isaac didn't come."
steve B.
lawrenceville, georgia
steve D.
marietta, georgia
nathan J.
decatur, georgia
"Follow-up by the residential advisor gave Peachtree Service Expert another chance to be competitive with products and service"
jerry R.
lawrenceville, georgia
"Last two trips no service report received. No name, arrived just minutes before scheduled time ending. Did not spray coils around the outside unit. No evidence of pipe cleaning on outside of the drain line from upstairs unit."
sue P.
atlanta, georgia
sam T.
chamblee, georgia
"Michel elected to replace rather than repair the condensate pumps. The cost of new condensate pumps at Home Depot is $69.98 vs $408.00 charged by Peachtree Svc. I would be happy to meet with a senior manager to discuss this matter."
laura N.
alpharetta, georgia
"I was on the list for service with a 30 minute notice. After waiting all day, I called at 6pm and still wasnt given any update or expectation of arrival time. At 7, someone called and asked if they could come later. It is not reasonable to have a planned service after dark due to your company mismanaging its schedule or understaffing. Failure to keep the customer updated is not acceptable."
leora M.
lithonia, georgia
"Peachtree has been calling me consistent to schedule my tune-up, however, I was busy repairing an renovating the exterior and interior of my home, and thus, I had to postpone. Nonetheless, you persisted...so finally. And when I called the service was performed the next day!! Now that's SERVICE.!"
martin D.
duluth, georgia
"David was very professional and courteous."
rob H.
stone mountain, georgia
"I had appt. from 4-6, no show or call until almost 9:30 at night. I didnt answer the phone and at 9:50 the technician shows up. At this point, Im getting ready for bed and I sent him on his way and said I would reschedule"
dale L.
lawrenceville, georgia
"Tommy is great!"
carol H.
duluth, georgia
"Tech was awesome, timely, professional, courteous, thorough."
joan M.
atlanta, georgia
joanne H.
roswell, georgia
donna S.
marietta, georgia
"You were up front in getting my service done. Everyone I dealt with were good in explaining and getting the work done."
susan S.
alpharetta, georgia
"he was very neat, nice and earlier than expected."
mr. sarkissian S.
atlanta, georgia
doree V.
roswell, georgia
"Jamil and Quin did an excellent job on our Furnace, AC and Water Heater installation. They were very thorough explaining everything and they cleaned everything up before leaving"
leigh B.
lawrenceville, georgia
"Great service. On time and finished quickly."
natalie C.
duluth, georgia
"Clemo updated me the whole day for exactly what time she would arrive. She was very professional in explaining the parts needed for my home and about the company itself. She also made herself available for any questions and was considerate, friendly and courteous throughout the whole process. I appreciated the covid precautions Peachtree also took, it made a big difference showing the company is considerate of their customers."
will H.
snellville, georgia
stephen D.
decatur, georgia
mary C.
decatur, georgia
jasmine C.
decatur, georgia
"Service provided was professional, complete and friendly."
karen P.
johns creek, georgia
"Service is prompt and I really like Michel."
dale S.
stonemountain, georgia
"I was extremely pleased with the entire service experience."
jami D.
cumming, georgia
bernard D.
atlanta, georgia
amber B.
roswell, georgia
john R.
lilburn, georgia
"Tech used to clean a/c unit in the past at spring service. No longer done."
ms reinold R.
duluth, georgia
"10 for paul but 2 for communication about time -"
anita H.
stockbridge, georgia
marcia R.
doraville, georgia
mr. golomb G.
sandy springs, georgia
cliff M.
lilburn, georgia
"Professional aervice"
judy S.
duluth, georgia
leonza H.
decatur, georgia
paul S.
atlanta, georgia
lynn A.
roswell, georgia
"Did their jobs thoroughly and with minimum disruption. However, did not reset the thermostats before they left."
judith metcalf M.
atlanta, georgia
"The technician was very professional and patient with me. You are fortunate to have him on staff."
david V.
buford, georgia
"good service on time"
nathan K.
lawrenceville, georgia
"Good knowledge and thorough examination of the HVAC system"
linda L.
duluth, georgia
william C.
grayson, georgia
"Technician was great."
alan E.
roswell, georgia
"No texts/calls to remind folks about appointments booked sometimes weeks before. Technician was late due to inventory. What was an 8-11 appointment became a 11-3 window. I dont understand how something like inventory can be unplanned to the point where I get called at 9am day of to tell me the tech is going to be late. In addition, Ive now asked two techs to assist me in unlocking a thermostat that Im unable to use and both times have been told someone from the office will call and help."
adrienne B.
duluth, georgia
"The order details and everything about the install of the HVAC was very helpful and specific"
brennan H.
atlanta, georgia
"He was respectfully masked, confirmed the request, then went straight into addressing the concerns."
gene L.
brookhaven, georgia
patricia C.
sandy springs, georgia
john M.
atlanta, georgia
jane C.
atlanta, georgia
"All was well."
suzanne I.
atlanta, georgia
isom H.
atlanta, georgia
"His service was top notch. He missed a problem 10 ft down the toilet drain."
deborah M.
atlanta, georgia
"Very responsive. I appreciated the after hours assistance"
susan C.
suwanee, georgia
"Jos courtesy and on time/early arrival"
sheila M.
alpharetta, georgia
"On time, quick and courteous service"
michael J.
norcross, georgia
"The service was excellent and courteous."
j schultz S.
atlanta, georgia
"Good"
william H.
suwanee, georgia
adrienne W.
atlanta, georgia
michael W.
decatur, georgia
vivian H.
decatur, georgia
"Isaiah did an excellent job with maintenance and discussed future possible problems."
lucy P.
atlanta, georgia
deborah N.
atlanta, georgia
"KC is very professional and tidy in his work."
carla D.
atlanta, georgia
"Im still waiting on the detailed estimate for replacement hardware. That was not my service technician though. It was another gentleman"
ms goldman G.
tucker, georgia
thomas S.
lawrenceville, georgia
"The installers did an excellent job and eventually solved a wiring problem. They were professional and likeable and answered all my questions and did not rush to complete the job. I would recommend the installers highly."
dorothy S.
tucker, georgia
"He seemed to do a good job."
grace T.
peachtree corners, georgia
judy A.
chamblee, georgia
"these gentlemen were early, clean, very professional, polite, very knowledgeable of all components of my order, quiet. I am very grateful I chose your company"
christiane P.
stone mountain, georgia
"Mr. Lovejoy always does an excellent job."
ray M.
chamblee, georgia
thomas K.
tucker, georgia
"Because the technician was very professional in diagnosing the problem and finding the right solution to get our unit fixed. And in addition he had Amber a residential comfort specialist with him and I really felt special that she came along to make sure I was satisfied with the outcome. Amber is a great asset to your company."
david M.
tucker, georgia
michael T.
alpharetta, georgia
"Zee is very skilled & knows his work well. Always nice & pleasant. I believe it comes naturally for him. I ALWAYS make sure Zee is my Technician. Zee is a Keeper & Valuable employee to Peachtree Services ?. Michael Terrell"
linda W.
stone mountain, georgia
"No show of technichian, as well no call to reschedule me, poor customer retention"
jimmy S.
decatur, georgia
"Mr Stephen was on time and was very professional, courteous and well respectful, very good job."
paul S.
atlanta, georgia
robert M.
lilburn, georgia
"Am very satisfied with services provided and Stephen is a true professional."
david bradbury B.
chamblee, georgia
laxanderia J.
lawrenceville, georgia
"There were problems with my system. I am curious how long the problem has been present. My last service was not good"
clifton T.
peachtree corners, georgia
"Service provided by Steven was excellent."
barbara S.
atlanta, georgia
"I need my unit service not a sale pitch"
robert A.
roswell, georgia
"Consistent, professional service"
carla S.
atlanta, georgia
"Our service people were very friendly and efficient. They explained what they planned to do and did it in efficient manner."
mr m kelleher K.
atlanta, georgia
"Mr Johnson facilitated by Winston did a fine job.. thorough, informative, professional, friendly..."
gregg echols E.
marietta, georgia
"The service at my home is fine. However, your notification system for when service is due is very annoying. I get phone calls, text messages, emails and post cards year-round, every week, even though my regular service is once a year. Also, your internal appointment system apparently is messed up, because I was called on the day of my appointment to see if the technician could come earlier, which was fine. However, after he left, another technician arrived at my house even though the service was completed."
gary P.
chamblee, georgia
harry B.
dunwoody, georgia
"Tulasi was great. Did a super job cleaning the outside AC units, checked out all inside HVAC and gave several tips on how best to operate and maximize equipment. Was very friendly, polite and a great personality. Want him back for all future services PLEASE. 8's and 9"s are due to my having to make 2 calls to the office prior to someone without a promised callback by Supervisor. On 3rd call, office staff scheduled an appointment for the needed service."
sandra N.
avondale estates, georgia
"David was on time, pleasant and polite, knowledgeable, performed the service well. Great job - thank you!"
gray G.
alpharetta, georgia
terry G.
lawrenceville, georgia
"The guys were prompt, professional, knowledgeable, and friendly."
susan F.
norcross, georgia
"Called, came on time. Courteous, I would like a receipt for my records please."
jerry F.
stone mountain, georgia
barbara N.
lawrenceville, georgia
linda denham D.
dunwoody, georgia
melissa M.
lawrenceville, georgia
"When I called to make my appointment the person that made the appointment should have told me that my unit was not under warranty, she shouldve told me that there would be a fee to look at the unit and then another fee to fix it. What I dont understand is I bought this unit in 2018 I have a warranty for five years but I still have to pay to get it fixed the only thing the warranty is good for is your $99 fee just to drive to my house. Also your technician was an hour late for my appointment. He was scheduled for 4 PM to 6 PM."
bob F.
norcross, georgia
"The service was great; but I do have one complaint which is reflected to the 3 for arriving on time. I cancelled my first appointment which was scheduled for 12 - 2PM and at 3:15 I called to reschedule. The second appointment was set for 2 - 4PM and I got a call at 3